Used Honda CR-V for sale near East Dundee, IL under $20,000

The service experience was very good. I brought my vehicle in for an oil change and a recall. It went well but then a few minor things happened with the electronics. They were quickly fixed except I couldn’t then get the AM stations back on the radio. So the Service Dept ordered a new radio for me, which should fix this issue.

It's longer than most SUVs. I've been able to haul both drywall and plywood still closing the rear door. It's been great to travel with, the back seats fold all the way down.

I'm from Chicago but grew dissatisfied with the crappy service city dealers gave me so I traveled some distance away from the city to Muller Honda and I'll tell you my experience was fabulous . I came in for an oil change, rear differential fluid change and tire rotation. I fell in love at first sight with their service area set up and their transparency to do business. You can actually see them working on your car real time not like the city dealers that kidnap your car for 2 hours and you don't see what's being done or not being done. The price was right, the atmosphere was clean and relaxing. Muller< I love you guys, this was my first time here and I can assure you it won't be my last.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Absolutely amazing experience from start to finish! Andrew in Sales was friendly and helpful, and Tom—hands down the BEST—went above and beyond to make everything perfect. If you’re looking to get a car, this is the place. Go here and get one today! 🚗💯

My mother got this car new and gave it to me after only a couple years. I absolutely ADORED this car. So reliable and comfortable. I would still be driving it if a semi truck hadn't fallen on it, crushing us over the guardrail, rolling us a few times. We would not have survived that in most cars. This car has ample room above you that crushes down. I had previously wondered once why the ceiling was so high. Life saver. The seat belt held so fast and hard that I have a massive bruise from it. The seat belts had my friend and I hanging upside down. This is a fantastic car. Sad to see it go! I will probably get another.

They are so busy it sometimes takes a while to get an appt; but service techs provide good service. Dennis Narsson has ben my tech advisor for my last two visits; has explained the problems and kept me updated as to progress. I have been a service customer for ~8 years.

Bought in 2017 with 35K on it, this is my second CRV and fifth Honda since '95. It now has @ 140K on it and it drives almost like new. I had one major repair, a new drive shaft ($1100) which was the FIRST major repair on ANY of my Hondas since '95. Reliable and then some. Great resale value.

Amazing experience! Whole dealership was welcoming and sales person Luke Derango was amazing to work with, very friendly and made it easy to work with him!

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

I had an outstanding experience with BG Motor Cars! From the moment I walked in, the team was welcoming, friendly, and attentive. They have an impressive selection of quality vehicles, and I found exactly what I was looking for at a great price. The staff made the entire buying process seamless, providing detailed information and answering all my questions without any pressure. What stood out most was their transparency and professionalism — I felt confident every step of the way. The car I purchased was in excellent condition, and they took the time to ensure everything was in order before I drove off the lot. If you’re in the market for a used car, I highly recommend BG Motor Cars. They truly go above and beyond to ensure a top-notch customer experience!

CRV has been a very good good vehicle. Engine has lots of power for its size category. Exterior and interior materials are very high quality, especially on the EX-L versions and higher. Car has required very little maintenance other than scheduled items. Rear visibility is better than many other SUVs. Cargo volume and rear seat legroom are more than ample. Gas mileage is pretty impressive as well. We liked the CRV so much, we bought a second one.

Lisle of Honda has a wonderful service dept. Advisor Jay Crumble has always been very informative, helpful and patience in answering my questions. The other advisors have been helpful as well. We would highly recommend their service. We have been using your service for last three years.

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

Know how to work with customers always giving deals on service. In service department. A one.

We picked up this vehicle as a kids car for my daughter to use while student teaching ... it's perfect... reliable, safe and low cost. This will run forever with consistent care.

The general manager, Anthony was very polite. Help me out find the right car and was very patient

Our vehicle now has 150,000 miles. Its performing great. Pretty good gas mileage and has had minimal service other than routine. It does have a rattle when first starting car. We had that fixed ($800) but now it's back. Dang. The one exterior design problem we face is the latch for the rear hatch. The location is poor. EVERYONE tries to open the hatch just under the window where there is a cut out and has pulled off trim and messed with the back up camera. I've noticed that has been fixed on newer models. It does not seem to do really well in the snow due to the weight distribution. Even with new tires. But its been super dependable and has been our people and dog moving car for 10 years and has really held up well.

Dominic was great. Explained everything to me about the car and kept me updated.?His customer service was above what I expected. He took care of everything and had car shipped from Illinois to Texas. Just a pleasant experience. Need more salesman like him. Great service and great personality a true professional

Easy to handle, but could use a little more luxury. Impaired vision, five drivers side from window or car meets engine want heated seats to be an automatic option, _____cannot use Google Maps in this car. Could not use cell ph till I called Honda directly. What’s up?

Very personable group of people. We had great conversations about cars and trips and the tail of the dragon. They went out of their way to make sure we were happy with the Trackhawk. Very up front and honest.

I had to replace 4 quickstruts, rear adjustable control rods, spark plugs and valve adjustment at 105,000 miles. The front sway bar had to be repaired. The usual brakes and tires. The valves needed to be adjusted as they were not to specification anymore . I didn’t mind spending the money because I plan on keeping this CR-V past 250,000 miles.

My absolute favorite place to buy a car! Marc is the BEST! Nicest guy, always honest and real with you. I can't say enough good things, I would go here and trust them! They'll do the best they can for you, even in these crazy times! The dealers are very nice too, they aren't trying to rip you off or scam you, they get that you want the best deal you can get. RECOMMEND 100%

Phenominoligistically excellent. My vehicle is defined by its use and that is practically excellent. One month in and no issues. Fair negotiation with a trade in.

Amazing new facility paired with an amazing staff. The selection of new vehicles to chose from is best in Chicagoland.

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

We had a great experience working with Noman. He was informative, no pressure, easy to work with, and negotiated fairly. We found a quality used car. After a test drive we had a mechanic check. Along with the Carfax report Noman provided (we also ran our own report which matched), we were confident we knew what we were buying. Plus Noman delivered the car to my home. The car is great! We are very happy. We did shop a few other places and this was the absolute best! Thank you Noman for your good service and am thankful we got a great car!

This is my 3rd CRV in 15 years & it is 1 very nice, comfortable, easy car to drive. IT absolutely loves the open road. Just got back from a 5 day trip to Yellowstone-averaged 36 mpg!! Nice looking & holds a lot of luggage plus 4 adults.

Great customer service.Thank you Fil, Greg and Ulises for making every step as easy and hassle free as possible,Quality vehicles at reasonable prices.

I bought the car with 150k miles and it was rotting in a neighbors driveway. The dealer told me it would cost $1900 to fix. I went home and YouTubed all of the repairs myself and got the parts for $120. Easy to work on and reasonable to repair. Now almost 200k miles and I drive it everywhere. Great car and it still has the picnic table.

I had the best experience at exclusive Autohaus bought a BMW 4 series from Exclusive Autohaus. It’s been six months since I bought the car no problems at all. Financing was really easy. Got the best interest rate. I am definitely going back in future to purchase another car. I did recommend the dealership to my father and he also bought a car from here.

Great CRV with no complaints what else can I say it does the job & was a great choice for me to buy at the time

Nice xars -nice service-Okay prices.the cars were clean.to me some were over priced

Great car. One small problem with a sticking relay that had to be repaired by the dealer. Replaced the hands free microphone myself, easy peasy. I glad I bought this car and would buy it again.

Bought a Pre-Owned Honda Certified CRV at Muller Honda in Highland park. Great selection of local Trades. Sales team was very polite and upfront with information.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

They are the greatest team! Shane, Kamal, Nick, Jon and Lacey,Francisco - made my dreams come true

Love it!!! We purchased it at Mel Hamilton in Wichita, excellent customer service!! We will buy our cars there in the future. Thank you so much!

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

Super reliable and great value for the price. This car has lasted me forever. My only complaint is the technology is now a bit outdated.