Used Honda CR-V for sale near Hampstead, MD

After speaking with Charles Wicks and reviewing my options online, I went to Heritage Volkswagen still not sure if I would make a purchase. Once I arrived and sat down with Melissa Cole, I knew I was purchasing a new car that day, which I did. I bought the 2024 Tiguan and she took the time to show me the features of the car and even set some things up while I was finishing my paperwork with Harrison Faecher, who made sure I understood all of the numbers before signing. Thank you Melissa, Charles and Harrison for the wonderful service!!!

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Jay was awesome. Got me in early for my appointment. Job done before the end of day. Everyone was polite and helpful in making sure my care was safe to drive.

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

This was my first time buying a car and I was very intimidated before coming in. I saw great reviews from Kyshawn and reached out personally to get his service. He was extremely welcoming, patient, helpful, and made sure I got the best deal. He didn’t pressure me into anything and made sure I was confident in the car that I wanted. Kyshawn not only sold me a car, but also created a long lasting relationship that I will absolutely recommend others to him!

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

Your salesman Oscar was very informative explaining the different models and telling all of the features! Very attentive to us and great personality.

My CR-V EXL is outstanding overall. It was a little pricy but worth it so far. I have over 11,000 miles on it in a little over a year.

I left this dealership very satisfied! The staff are great and work with you. They were very open to my schedule, and I happily left with a car I’m satisfied with! The process was quick and easy.

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

Working with Travis Small was such a pleasure! He’s super knowledgeable and made the whole process feel nice and seamless. We literally laughed through the entire purchase, he kept things fun while still making sure I understood every step! What I appreciated most was how patient and thorough he was. This was my first ever car purchase, and I couldn’t have asked for a better person to guide me through it. If you want someone who’s honest, funny, and genuinely cares about his customers, go see Travis! James, who handled the financing, was amazing too. I was a little nervous going in, as I’m still building my credit, but they both made everything smooth, stress-free, and actually enjoyable. James even took the time to answer my questions after I left the dealership, which meant a lot! Now I have my beautiful Chevy and an awesome dealership that’s earned a loyal customer!

It's longer than most SUVs. I've been able to haul both drywall and plywood still closing the rear door. It's been great to travel with, the back seats fold all the way down.

After reading reviews and ratings for the top brands of SUV hybrids, shopping around for a few weeks, and then driving each one, I decided on the Honda CR-V. I didn’t have any bad experiences at the various dealerships. (Thank goodness dealerships are clearly making attempts to change their image and processes). Buying a new car has never been a favorite experience for me! But I have to say that my experience was stellar at Heritage Honda, with outstanding assistance from James Whittaker. He was [every positive adjective you can imagine] patient, knowledgeable, professional, courteous, informative, helpful, and conscientious with regard to my time and my budget. I never felt pressured, but instead felt that the team 1) worked together as a team, rather than competing against one another and 2) wanted to help me to find the right car for my needs. I am very pleased with my purchase and delighted with the service that I received. Thank you!

My door handles some times don't work well is hard to open I buy this crv 2022 brand new after 4 months I have this problem

Paulette is super professional and her energy is amazing. She was a great help getting me into the car I came for. Thank you for everything.

The 1st Honda I have ever purchased. The reliability, comfort, and technology are far superior to the other brands I have owned. Quiet with very little road noise, no wind noise, and can hear radio and phone calls easily.

I had a great experience here from the moment I walked in until the moment I left. Jose was my sales representative and he was awesome. Very kind, knowledgeable and helpful with the purchase of my new vehicle. I was very comfortable working with him. Tim was also amazing. He was so kind and very helpful as well. I can not thank both of them enough for all that they did for me!

I have owned/leased 4 previous Honda sedans. This is my first SUV. Totally wonder why I had never looked into owning a SUV. Has a comfortable ride and interior. Love its ease of handling. Thank you Middletown Honda!

This place had everything and everyone here to help with finding our dream car speed, professionalism, great attitude made the process feel good

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

Excellent customer service! Was in and out in no time. Will continue to bring my vehicle to Koons

Roomy , great gas mileage. Only problem is loud road noise, sometimes problem connecting phone to radio. Heat and air work really good. Nice interior, window fogs a lot.

Lauren Lenard was very knowledgeable , friendly , and efficient. She explained and answered all questions I had.

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

Jim was super helpful. He got me in and out with the perfect car. Gave me everything that I need and I was very pleased by this experience. Thank you Jim and the financial advisor too. I am going to cry!

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

Kacey B is a fantastic Service Rep !!…No!, the BEST Service rep of my 48 years of buying GM automobiles, and One of the main reasons we like Koons! Parts Dept. and Frank also great to deal with!! And when I need both- fantastic team !! Service is always timely, job is done correctly. Nothing but kudos for this team !! A+

After a bad experience at another Honda dealership, Norris was a breath of fresh air! Reilly, the sales manager and the finance manager were so kind, caring and really worked with us. It was honestly the best experience we have had buying a car!

Sticky steering wheel when cruising at 40+ speed. The new CRV shares the same platform as the Civic. Since the Civic has a recent recall, expect CRV to have the recall in the future.

It was another good experience at Car Max White Marsh. I bought a car back in 2001, which was a good experience, so this time I returned again to Car Max. Everyone was friendly and knowledgeable. Thanks Carmax...keep up the good work. Peace, Jan

Nice vehicle. Started with an odd brake issue- upon reversing out of the garage, the brakes sounded "like a group of whales" - only in reverse, then cleared up [for the day] next morning, reverse same noise. Maintenance call 1) cleaned up rotors and sprayed 'anti-squeal' on pads =FAIL ::: next 2)maintenance, replaced the rotors [only] =so far, nice n quiet upon reverse. Took it to the car wash, brakes still quiet. TIP:: have odd noise issues= record the sound! Mechanics never heard that type of brake noise.

Excellent Devon was awesome and has a great attitude. He was very kind and polite.

Bought a 2021 for my son as this is his first car. My wife and I went to every dealership and decided if we wanted reliability for a teenager with all the new features for a new driver it was the Honda CRV. So far so good. The car is not going to win any races which I am OK with as its perfect for a soon to be 16yr old. My son absolutely loves everything about the car and for the last few months he had been practicing in a 4 door F-150 so this car is super easy for him to drive. I really like that it has the lane assist thing. When he gets to close to the shoulder the steering wheel brings him back in plus the back up camera and other safety features it was a no brainer for us. Gas mileage is excellent on this car and the moon roof is an added touch for our new driver.

I worked with a rookie Drew who was outstanding . Very helpful with a great attitude and what he didn?t know, Drew sought the right answers. He will do very well in this or any sales career. The finance manager and GM were also excellent. I bought my first BMWa 430i from the same dealership ; almost 8 years ago. I have been very impressed.

Best dealership. Best ppl to deal with. I’m more than satisfied with the service. Greatly appreciative