Used Honda CR-V for sale near Jacksboro, TN under $20,000

Was this a perfect transaction? No. Would I recommend them? Yes. Some things went wrong, most things went right. They answered questions, they answered calls (and I called them a lot) I bought a car online from photographs. They delivered the car I bought plus sent a small refund, an unrequested refund. What car lot does that? They pointed out the negatives to the car, took more pictures when I asked, double-checked some things for me. I found them to be professional.

Our vehicle now has 150,000 miles. Its performing great. Pretty good gas mileage and has had minimal service other than routine. It does have a rattle when first starting car. We had that fixed ($800) but now it's back. Dang. The one exterior design problem we face is the latch for the rear hatch. The location is poor. EVERYONE tries to open the hatch just under the window where there is a cut out and has pulled off trim and messed with the back up camera. I've noticed that has been fixed on newer models. It does not seem to do really well in the snow due to the weight distribution. Even with new tires. But its been super dependable and has been our people and dog moving car for 10 years and has really held up well.

Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

They were great in every way I ended up having an emergency and didn't make it there yet but they deserve an A for their help

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Rusty Wallace Honda made our car buying experience very pleasant. Our sales rep was very easy to deal with, very professional and not pushy. Thanks Rusty Wallace for taking the stress out of buying a new car.

Love my 2014 CRV 130K miles and going strong. Very comfortable. The A/C has been a bit buggy. Had to put it into service mode a few times to get it working again. ( that's why 4/5 * on reliability ). Bought this car in 2017 with 36K. Plan is to keep it till 200K.

We had an incredible experience working with Ivan Zolotariova! His professionalism, patience, and dedication truly stood out. Ivan went above and beyond to make sure we found exactly what we were looking for, and because of his hard work we’re now driving our dream truck. He took the time to answer every question, listened to what we needed, and never made us feel rushed or pressured. The entire process was smooth, honest, and enjoyable from start to finish. If you’re looking for someone who genuinely cares about helping you get the right vehicle, Ivan is the person to see. Highly recommend!

I had to replace 4 quickstruts, rear adjustable control rods, spark plugs and valve adjustment at 105,000 miles. The front sway bar had to be repaired. The usual brakes and tires. The valves needed to be adjusted as they were not to specification anymore . I didn’t mind spending the money because I plan on keeping this CR-V past 250,000 miles.

Very pleasant experience from start to finish. Stayed with Harper as they have a wonderful service department.

This is my 3rd CRV in 15 years & it is 1 very nice, comfortable, easy car to drive. IT absolutely loves the open road. Just got back from a 5 day trip to Yellowstone-averaged 36 mpg!! Nice looking & holds a lot of luggage plus 4 adults.

Anson helped me make my purchase. He did not pressure me in any way. He only helped me to find the car that best suited me at a price that I was comfortable with. He was personable, patient, and very helpful. All the staff at this dealership was so nice and helpful. This was the best experience I have ever had at a car dealership in my nearly 50 years of buying cars. I love my new car and will look for Anson on future purchases. I will recommend him and Rusty Wallace Honda to friends and family alike.

To many recalls.rear axle shaft boot ,fuel pump,magnet in steering for power steering. Padding in interior to thin, engine noise,inside.injectors replaced.cant get parts.might not buy a Honda ,next time.

Great salesperson. Not pushy or irritating. Good clean dealership. Nice selection of vehicles. Quick easy buying process.

CRV has been a very good good vehicle. Engine has lots of power for its size category. Exterior and interior materials are very high quality, especially on the EX-L versions and higher. Car has required very little maintenance other than scheduled items. Rear visibility is better than many other SUVs. Cargo volume and rear seat legroom are more than ample. Gas mileage is pretty impressive as well. We liked the CRV so much, we bought a second one.

Being writing back and forth and they have been responsive. Answers all my questions fast and offered mor assistance. Thx for all the the help.

It's bad that some may have had problems with this CRV. I do believe it's rare when compared to other vehicle makers however. I've owned my share of lemons over the years. CRV has always been popular. Honda actually has addressed the few "fuel in oil issues" of northern winters, and the A/C compressor seal complaints by extending warranty time for both issues to all owners. I feel this CRV is the best in performance, cargo space, interior layout and quality, and modern safety features that others just didn't even offer in 2017. A price value like this won't ever be seen again.

Best dealership I've ever been to and trust me when I say I'll be back! So many dealerships treat you like a $ and don't care about you as a person. It's special at Fox. Everyone is genuine, no one plays games, they talk to you like a friend, and they don't degrade women like other places! They are patient and loving, their communication is amazing, and their service is outstanding. Matt was our salesman and I couldn't praise his service higher! Kim and Ryan helped us in finance and they were incredible too. It's like you've been friends forever with these strangers. We absolutely loved our experience in this crazy market.

Excellent car & gets great mileage, especially on long trips. The car battery seems to not last as long as it should. This is my second CRV and my first one had the same issue. They need better batteries. Other than that I have no complaints.

it was one of the easiest, nonstressful car purchases ever.....Ryleigh did a great job, answered all our questions, and made the whole experience enjoyable. The whole team did a really great job. Thank you all!

This is a great car very economic and efficiently. I do recommend to anyone interested. the interior is very comfortable. and the ride is very pleasant

Tyler was really a great help he is a great young man. Very professional.He took the time to get us what my wife was looking for.

Mostly, Honda quality fit & finish. Positives, 1.5l. Turbo motor. Inherited a 2017 AWD CR-V. Had to drive long way fm. Kalifornia to Colorado in late Nov. via Wyoming. Natch hit blowing snow. Car handled great . Good pickup . Good leather seats. Im 6'2". Lots head & leg rm. Great cargo space. 1200 mi. trip= 29+/- mpg. Negatives, very unintuitive entertainment console. Very un Honda like cruise control. Exterior looks( tad frumpy, funky).

Excellent service from the moment you pull in the lot, traded in my jeep for a beautiful ram. David Morgan helped me get into it and made sure it was the right fit for me. Rileigh Neumann then helped with all the paperwork and explained any questions I had to perfection. Would highly recommend him Cogdill to any person looking for the right fit for their next ride.

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

This dealership allow me to choose without interfering with my choice. No pressure, gave me a good deal on tradein.

I had typed out what felt like an essay for this car and ended up deleting it. I do love the car and I bought it used with 90,000 miles on it so it’s new to me. Although I’m thinking the person who had it before me traded it in because it may have had issues they didn’t want to deal with. One being the rear has a bit of sag in it because of the rear upper control arm bushings being worn out. It does need new tires and I need them ASAP but I’m working on it. The turbo is a definite upgrade from my previous cars because I’ve never had a turbo. The CVT isn’t new to me but I love them seamless performance. I wish I could just drive the car endlessly for a job if I could find one. It’s pretty comfortable and I do love it.

Had a good experience with Grayson MINI of Knoxville. They have the best selection of used cars that I have found in town. Everything was easy and we are happy with our used Silverado that we purchased last week.

Love it!!! We purchased it at Mel Hamilton in Wichita, excellent customer service!! We will buy our cars there in the future. Thank you so much!

No negotiations. Find your car on the lot. Sales rep was excellent and knowledgeable. The pick up and paperwork was simple and well organized. They appreciated my business. I would definitely buy from them again.

Economical, easy to get in and out of, easy to park, and love the keyless access. Push button rear door makes shopping or traveling so convenient. Favorite car ever!

Process was great from start to finish. Cody helped me every step of the way and answered any and every question asked even before we came in. John made the financing process easy to understand.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

Autonation was responsive to my problem on a late Saturaday afternoon. Rahman was very supportive. The dealer was able to provide a loaner for the weekend. Service a customer support was great

This car meets all of my needs. It is convenient. It has plenty of leg room, plenty of space. Good gas mileage, low maintenance. I would recommend it to family and friends.