Used Honda CR-V for sale near Madison, IL

Jeff Reed provided great service. He is attentive to what we want to know and goes the extra step to make sure he provides that. All the people we spoke to were professional and friendly.

Roomy , great gas mileage. Only problem is loud road noise, sometimes problem connecting phone to radio. Heat and air work really good. Nice interior, window fogs a lot.

Simple, helpful. Scott was very professional, polite, and overall pleasant to work with. I recommend him highly

The CRV is a luxury mid size hatchback. Smooth riding, handles well in Michigan’s winter weather 🤒. Good miles per gallon. I do drive in economy mode. I am still getting used to the size after driving a Honda Odessy. Good overall view. No obvious blind spots. I wish it had a manual garage opener feature on on the Ex.

This review is for Jimmy, one of the sales associates here. I spoke with him about my options for trading my vehicle. He was very knowledgeable and helpful. Now that I know my options, I’m looking forward to working with him in the future!

Comodidad, eficiencia en consumo de combustible, estabilidad y buen control del camino, me encanta manejarlo porque es tan silencioso y cómodo, se ajusta a mis necesidades y a mi familia.

Matt is the kind of dealer you had back in the day. I enjoyed the short back and forth we had with numbers and the entire dealership left us with needing nothing, they took care of us further then we actually needed

Honda crv is good transportation. Honda makes terrible electronics. The information system is faulty The multifunction camera is crap If you just need to get from point a to b. Honda will get you there

MATT WAS GREAT TO DEAL WITH. HE TOOK EXTRA TIME TO MAKE SURE I UNDERSTOOD ALL FEATHURES. LOVE THE TRUCK AND THE POWER. I WILL TELL MY FRIENDS AND FAMILY.

My CR-V EXL is outstanding overall. It was a little pricy but worth it so far. I have over 11,000 miles on it in a little over a year.

We had a great experience here with Aidan. The whole crew is pretty low-pressure, which is refreshing in a car dealership. I'd highly recommend them to anyone!

My 2024 Honda CR-V is everything I expected and more. It has great pickup, quick stopping ability, U-turn small radius like I've never seen, and good on gas mileage.

What an amazing experience I had dealing with Pappas Toyota, from the start to the finish. Dave Dubois was a outstanding! First he helped in answering every question on the new Hybrid Tacomas, even when information was slowly releasing upon first announcement. He then helped lead me through the process of securing a place in the waiting process. While waiting for the trucks release he quickly and attentively answered all my questions. Once one arrived he walked me through the process even staying after his shift. Dave is truly an employee who loves what he does and cares for his customers. Even going above and beyond his job description to seek out answers that didn’t relate to selling the vehicle. Brett Bales was another outstanding employee who explained and led me through the warranties and sales. He even went on my behalf to talk to other departments about after marked parts. These two truly made the experience a pleasure and one I will recommend to many in the years to come

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

So Alyona Hassenplug had definitely worked magic today and turned my day of xxxx from dealing with the services department to a positive experience! Her energy and attitude was amazing. I thank her for being so patient with me cause I know I was a headache with deciding which car I wanted

Nice vehicle. Started with an odd brake issue- upon reversing out of the garage, the brakes sounded "like a group of whales" - only in reverse, then cleared up [for the day] next morning, reverse same noise. Maintenance call 1) cleaned up rotors and sprayed 'anti-squeal' on pads =FAIL ::: next 2)maintenance, replaced the rotors [only] =so far, nice n quiet upon reverse. Took it to the car wash, brakes still quiet. TIP:: have odd noise issues= record the sound! Mechanics never heard that type of brake noise.

Tim was great . The process was easy and fast I was in and out .he got me approved on my first car!

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Tommy was very helpful and had prompt communication. He followed up and provided additional photos of vehicle.

I love the huge interior of this! I have enough room with the seats down for all 3 Great Danes! The mileage is great and driving is very comfy. I had a rav 4, and it was ok, but it was a bit bulky, this is smaller And easier to drive around!

I've been coming to this location for over 6 years now buying (2023 forte) and getting my vehicles serviced (2009 Rio, and 2023 forte). Fast, efficient, not annoying and their transparent.

To many recalls.rear axle shaft boot ,fuel pump,magnet in steering for power steering. Padding in interior to thin, engine noise,inside.injectors replaced.cant get parts.might not buy a Honda ,next time.

James and all of the folks we dealt with were great, professional, and so helpful with helping us understand our car, financing options, etc. We LOVE our EV9!!!

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

Excellent service by the whole team. They worked on my car was finished sooner than I expected. The service manager was outstanding. The work was done professionally and the car was even washed. I highly recommend the dealership. The waiting area, features, free water, free coffee, comfortable chairs, and tables and very clean and bright

This is a great car very economic and efficiently. I do recommend to anyone interested. the interior is very comfortable. and the ride is very pleasant

Jose was great to work with, this was probably the shortest amount of time I’ve been in a dealership. Showed up on Saturday evening and test drove the car was there about 20-30 minutes, contacted them by phone Monday and I did everything I could do over the phone then got there after work Monday and was there 30 minutes finalizing everything. Out of those 30 minutes we did have to wait 10 because Jose was already with another customer. A no pressure environment and very nice people.

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

I still have a few things to tie up with them, but so far I will give a 4 star. The wait time when I first got there and the detailing wasn't as good as I'd have liked. As far as the salesman and financing they were professional, helpful, and had wonderful bed side manners. They did an excellent job. The pricing on the used vehicle I purchased was very reasonable. I would definitely recommend this dealership.

This is my 3rd CR-V EX-L. It gets more comfortable with each iteration. Performance is outstanding. Fast acceleration. Nice sound for gas-powered vehicle aficionados. The blue color I have is the most beautiful color ever produced by Honda. Fuel efficiency is as advertised. I won’t buy an EV until charging stations are everywhere and charging speed is improved.

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

When I purchased my dream car Genesis GV70 from this dealership I noticed how well kept the service area was. I only take my car here for service because it is professional, clean, organized and the staff is amazing. They do great work and often have you in and out in less time than expected. Josh and Brad have been so helpful. Their knowledge and experience is much appreciated.

Bought a 2021 for my son as this is his first car. My wife and I went to every dealership and decided if we wanted reliability for a teenager with all the new features for a new driver it was the Honda CRV. So far so good. The car is not going to win any races which I am OK with as its perfect for a soon to be 16yr old. My son absolutely loves everything about the car and for the last few months he had been practicing in a 4 door F-150 so this car is super easy for him to drive. I really like that it has the lane assist thing. When he gets to close to the shoulder the steering wheel brings him back in plus the back up camera and other safety features it was a no brainer for us. Gas mileage is excellent on this car and the moon roof is an added touch for our new driver.

Thank you to Tyson Edmonds of the Jack Schmitt Ford Service Department for taking care of me!!! He was able to help me out on my used 2013 Ford Focus having clutch issues and get me back on the road... my original dealership told me nothing was wrong with my vehicle. I took it over here and I wish I went here way sooner. After only having my car for a day, I could tell they were doing more work than my original dealership ever did. They found my "shuttering" issue and was able to get it fixed after a battle with Ford in approving the repair. They also found issues that my original dealership missed/caused. They took care of me- instead of a 5000 dollar job, it only resulted in 440 dollars. Tyson was excellent and I felt like he knew what he was doing the whole time. He kept me in the loop and explained everything perfectly. I never once got an impression he was trying to screw me or run a fast one on me- it was the exact opposite. I knew I could trust him and he was trying to help me. Tyson you are the best sir!!!! I will be coming back anytime my car faces issues. I can trust Tyson and Jack Schmitt. Thank you guys for turning a very stressful situation into a sigh of a relief and getting me back on the road. My vehicle drives brand new and I know you guys did your work and did a great job!!

Car gets excellent mileage if you drive sensible. No jackrabbit starts. The only thing that I would have done differently whenpurchasing the car would have been to swap out the Hankook tires (which are terrible) for Michelin tires. I had the same problem with my Honda Odyssey. When I purchased Michelins after I needed new tires the ride improved tremendously.

Excellent buying experience. Jeremy my sales rep and the financing made it a quick and easy process with an honest price. Most of the process was done online and when I arrived we were set to go.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

I had the absolute best experience at AutoNation in St. Peters, MO. My salesperson, Anthony Smith, was upfront, knowledgeable, patient, and kind throughout the entire process. He never pushed me into anything—he made sure I was comfortable at every step and even gave me helpful tips on what to look for during a test drive. I later learned Anthony is somewhat of a local celebrity here in St. Louis, and it’s easy to see why. His approach and personality made the whole experience authentic and enjoyable. I also want to recognize Nate, the sales manager, who worked hard on my behalf to lock in the best deal for my situation. He truly went above and beyond to make sure everything lined up in my favor. And finally, Cameron in finance made the paperwork side of things stress-free. He explained warranties and add-ons so clearly that there was no need for pressure—the way he laid everything out spoke for itself. Because of his clarity, I was able to confidently choose what mattered most to me without feeling pushed. Altogether, this was hands-down the best car-buying experience I’ve ever had at a used car dealership. Anthony, Nate, and Cameron earned my trust, and I won’t hesitate to follow Anthony wherever he goes when I’m ready for another vehicle.

Sticky steering wheel when cruising at 40+ speed. The new CRV shares the same platform as the Civic. Since the Civic has a recent recall, expect CRV to have the recall in the future.