Used Honda CR-V for sale near Ooltewah, TN

I bought a used car from them. When I was driving it home, something popped in the engine. Car started running bad. When got home I called them and they sent a wrecker to pick it up. They keep it till its was fixed. I wish I could give them 150% for being the best dealership I've ever been too. Thank you

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Dusty continues to provide World Class Customer Service. As he does every time we bring our vehicles in for service. He is invaluable & makes our experience much easier & enjoyable. THANK YOU Brandon Pyles is always extra helpful. I typically have a few questions about the latest models, & he is always very knowledgeable & helpful showing me options of what's new for whenever we trade-in in the future. For our Telluride we bought new tires, had alignment, & oil change. I waited & Service Dept was really much faster than I anticipated. All around as always fantastic. Thank you much!

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

Great service! I would not trust my service needs with anyone else!

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

Went in for service, oil change and tire rotation and Lucas Wier took the the details and handled quickly and efficiently. I also asked for quotes on near term service items that i need which he provided without hesitation and gave all details. Great service and pricing is reasonable.

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

I drive a long way past the closest dealer just to use ToCleveland due to their consistently high quality service experience. I am very glad I found them.

Roomy , great gas mileage. Only problem is loud road noise, sometimes problem connecting phone to radio. Heat and air work really good. Nice interior, window fogs a lot.

Good service Got it in promptly Kept me updated on progress very easy to work with. Will definitely bring it back for service in the

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

On the spur of the moment this past Saturday I decided to go look at vehicles, Daniel Flowers our salesman came out to greet us, he was very polite and helpful with what I was looking for , the payment I was looking for and the type of vehicle I was wanting. When I was finished and about to leave, my daughter who only two years prior had purchased a new Kona from Mountain View in Ringgold decided she also wanted to look at trading hers in. Daniel patiently waited for her to choose a vehicle and gladly stayed after close to complete her purchase. I highly recommend Daniel Flowers at the Mountain View Ringgold location . We left with a 2021 Kona Ultimate and also a 2021 Venue . Thank you Audrey Reece

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

Once again Long Mercedes has done it again. The level of customer service and Professionalism was outstanding. I will always recommend they. Thank you James Odom as always.

My CR-V EXL is outstanding overall. It was a little pricy but worth it so far. I have over 11,000 miles on it in a little over a year.

Such a great buying experience! Everyone here was very nice, professional and knowledgeable about the business and buying process! I will definitely revisit this dealership for future vehicle needs!

Smooth ride I have had mine since 05-14-2020 I have 12,350 miles on it and I have never had any problems. Love my beautiful CR-V

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

I originally bought the Car Max warranty when I made my purchase 3 years ago. The $250 deductible was hard to swallow but it was there when I needed it. Thank you Zach for great customer care. He stood behind the warranty and gave us a loaner while our car was serviced.

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

Devin was awesome I told him what I was looking for and he found it! He is very patient and kind the whole team treats you family !

Bought in 2017 with 35K on it, this is my second CRV and fifth Honda since '95. It now has @ 140K on it and it drives almost like new. I had one major repair, a new drive shaft ($1100) which was the FIRST major repair on ANY of my Hondas since '95. Reliable and then some. Great resale value.

Overall experience was great! Ricky was very helpful in making sure I got what I wanted. He explained everything every step of the way. Thank you Ricky!

Easy to handle, but could use a little more luxury. Impaired vision, five drivers side from window or car meets engine want heated seats to be an automatic option, _____cannot use Google Maps in this car. Could not use cell ph till I called Honda directly. What’s up?

Very easy to deal with quick and straightforward about his vehicles chad will go above and beyond to help people when other dealers wont they dont waste your time and their down payments are very reasonable i would recommend this guy and car lot to everyone

Love my 2014 CRV 130K miles and going strong. Very comfortable. The A/C has been a bit buggy. Had to put it into service mode a few times to get it working again. ( that's why 4/5 * on reliability ). Bought this car in 2017 with 36K. Plan is to keep it till 200K.

Lucas Weir was very detailed and very good at his position. I Felt comfortable talking to him.

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

What a pleasant experience! The service staff was very knowlegeable and courteous! They did everything they could to make my visit worthwhile! I always know they will be on my side and assist me in obtaining the best service of my Lexus available! Ryan always comes through and goes they extra mile! This dealership is fortunate to have such a great team member!!!

Just got one with 15,000 miles on it. In pristine condition. Still learning all the features since I never owned a car with so much tech. Once I learn one at a time, I found many of the features very useful. Over quality of build for the vehicle meets all my past expectations of past Honda vehicles. Don't understand the negative remarks about acceleration. If I have to get out of situation fast, which I had to, vehicle responded immediately and to my surprise much faster than expected. I have to keep in mind when driving it, speed can getaway with you if not driving properly, very quick for me on acceleration. Only negatives I have is: For a high quality vehicle it has no back up sensors, just a camera. It does have guidelines on the camera. I guess once I practice with the guidelines more, I will be able to see and not need back up sensors. The other item not happy with is the center console storage. You have to slide two panels to see all that is in the compartment, since the lower compartment is so long for plenty of storage. Just one long long panel would be great. Also, the flip up center armrest in the front would be great if it had an inner compartment on the arm rest. For me it is a very comfortable and relaxing vehicle to drive. I notice I do not get as tired on long trips in this car, compared to my previous. It has excellent storage, plenty for my needs. History will tell if Honda downgraded on things compared to the past. I got the remaining factory bumper to bumper warranty (Certified) along with the top of line extended maintenance for 10 years/100,000 miles. So feel pretty comfortable about future repairs since I will only be responsible for regular maintenance and normal wear and tear parts. Overall....REALLY HAPPY! On top of that I am dealing with a fantastic dealer, BIANCHI HONDA OF ERE. From the salesman, used car manager, finance department and service, they have been great, friendly people to deal with. Late Note: We also own the 2019 CRV, along with 2020, Both are EX-L version. Had the 2019 longer, also a fantastic vehicle.

I need a 2003, 2005, 2010, 2008, or a 2023 with automatic. I would take a car note for $2000 but my Toyota has a clear paid off title. I am retired and do not want another car payment.

Nice vehicle. Started with an odd brake issue- upon reversing out of the garage, the brakes sounded "like a group of whales" - only in reverse, then cleared up [for the day] next morning, reverse same noise. Maintenance call 1) cleaned up rotors and sprayed 'anti-squeal' on pads =FAIL ::: next 2)maintenance, replaced the rotors [only] =so far, nice n quiet upon reverse. Took it to the car wash, brakes still quiet. TIP:: have odd noise issues= record the sound! Mechanics never heard that type of brake noise.

They listened to our needs, were friendly, tried to help us how they could it seems. I know I wasn't easy to deal with but we ended up achieving the goal I think.

Love sitting higher without having to drive a full size SUV. My gas mileage is great with Econ mode option. So much room for two car seats and a third (smaller) person in the backseat. Drives like a dream with pep when you need it. I’m still in the honeymoon phase but this is the nicest Honda I’ve ever owned and I’ve owned two Accords, two Civics and an HR-V. I rode in the back seat of a friend’s CR-V and I’ve wanted one ever since.

I love my Tucson. I've had no bad experiences with Tootie the Tucson. Minor problems are repaired as soon as the problems are presented. I take my breakfast to the service center and settle down until my car is ready. I seldom wait long.

To many recalls.rear axle shaft boot ,fuel pump,magnet in steering for power steering. Padding in interior to thin, engine noise,inside.injectors replaced.cant get parts.might not buy a Honda ,next time.

We bought a new Honda and from the salesman, Prince Rogers, to driving the car off the lot we could not have had a better experience!!

Don't love the way the gas flap works by pressing on it. I bump it in the garage and it flies open. Haven't figured out how the hood opens yet. No inside button. My Car play doesn't work right. Honda was cheap and you have to buy a mirror with the garage door opener on it. Can't find where to shut off the lane shift thing. I drove it on a trip with a lot of road construction and it was very annoying. Don't like the setup on the speedometer. Too busy looking. Gas mileage isn't what they advertised. Hate the engine turning off at stop signs. I am learning to slowly glide thru them so it doesn't turn off. I did have a person at the dealership go over everything but there was so much, it was hard to take it all in and this is my 3rd CRV.