New and used 2025 Honda Pilot EX-L AWD for sale near Barrington Hills, IL

Worked with a really great sales rep Blake. Professional and knowledgeable yet friendly and down to earth. Had a slight bump in the road with the trade in appraiser who was a bit aloof but we eventually worked it out. I just don?t understand why the process takes so long. Bottom lime I purchased a great new car and am loving it. Thanks Blake!

Purchased a 2025 Honda pilot EXL it is so smooth. The 10 speed automatic works flawlessly if you’re in the market for a midsize SUV I highly recommend you take a look at the pilot.

Luis was great! Very patient and detailed sales customer service!! Walked us through everything from start to finish, out the door. All support staff good as well!

Definitely an upgrade of our 2017 Pilot. All black leather interior, driver memory settings. White exterior already getting good gas mileage. Haven't had this Pilot a month yet and we're still learning about all the extras. I had a Honda vehicle since 1988. Traded the old Honda in With 141,000 miles.

You were able to get me the exact car that I was looking for when other dealers just tried to get me to buy something else. There were a few delays, but were not the fault of the dealership - throughout the delays, communication was always there to keep me informed of what was going on.

It rides very well it's room for All My Children their wagons car seats and everything I need for them there's plenty of room to me it looks like a bus but it's reliable and I like it

Very friendly and knowledgeable service writer. Did not try to upsell me on extra services. Service was done in the time expected and at a reasonable price.

Have always owned the Odyssey. Still probably my favorite. Pilot is beautiful inside and out. I got the black edition. Could have more vents for a/c and storage space. Rides quiet and smooth. Easy to drive long distances. Averages about 20 mpg

This place provided a great communication and had videos to show progress while you wait inside. The person I was talking to made sure to provide me all the details for my car maintenance. I had a car problem and he was able to help me maneuver through my options on what I need to fix and if I had any warranty.

I was comparing a Cadillac XT6 and the Honda Pilot Touring. I drove both vehicles over the same rough stretch of interstate road, with rough concrete and noisy expansion joints. The Cadillac was 67.2 dB in the rear seat. The expansion joint could be felt, but not a jarring bump. The Honda was 67.2 dB in the rear seat, with the same feel when hitting the expansion joints. The Honda was markedly larger. Both width and interior height. With the Honda having a better long-term reputation for economy, reliability, and cost of maintenance, it was the obvious choice for me.

Edit to prior review: We had an issue with a used CRV we bought there after a few days and had to bring it back but they did end up fixing it for us.

Kyle Crump, our Napleton sales associate, was truly amazing and made the purchase of our CRV a thoroughly enjoyable and seamless experience! He was highly professional, knowledgeable, and patient as we researched many potential options! Kyle was the main reason we decided to buy from Napleton. If you are in the market for a new or used car, we highly recommend Kyle and the entire fantastic team at Napleton Honda!

The service attendant was friendly, polite, and knowledgeable. He asked about my desire to replace air filters, which I elected to have done.

Made the process very easy and offered great pricing. Nicole who is the manager there did a great job of communicating and keeping her promise. Thank you for a smooth car buying experience.

Really they are awesome , they help m to fix my tire and my car . The service was easy to going and the service guy was helpful

Dave at the Service Desk helped out with an issue I had on my Honda Accord. Excellent experience, was able to get me back on the road in no time.

Kamal was very friendly, helpful, and knowledgeable. He made the car buying process the best we’ve ever experienced. We appreciated how patient he was while we decided which vehicle was the best for us. We are very happy with our choice and the dealership is top notch!

Andrés Mendoza did a great job he make sure the transaction was smooth he work really hard to meet the price I was willing to pay for the vehicle. Will send all my family and friends

Everything was fine and financing process went pretty quick. Dealer was nice and answered all my questions as well as the person who did my financing

Bought a civic. Emad was helpful, knowledgeable, and not pushy. The price was good based on market averages. Negotiation part was fine but what negotiation is really fun. Chelsey in the finance department was the most helpful and cheerful F&I manager I’ve met from buying cars for years. Store is clean, small lot, but busy road for test drive. Only issue for the general manger, invest in a real coffee unit—other Honda stores in the area have great coffee selections, would have love me a flat white

Wendy was my sales person and she was the most sweetest person ever. Gave me a great deal!

Tyler and Mohammad good sales team they went above and beyond to help me thanks for good service I would recommendthem for buying new car

This was a great place as soon as I walked in everyone way very friendly and attentive.

We enjoyed our buying experience at Gerald Honda Countryside. Jimmy, Richard, and staff were very professional and friendly throughout the entire experience.

10 stars!! ⭐️ Stellar customer service from inquiry to driving away with a great car at a great price. Best car buying experience I’ve ever had.