New and used 2025 Honda Pilot for sale near Richfield, OH

Bradley was exceptionally attentive when we came in for a new battery as ours died in a parking lot while in No. Olmsted. Once we had it jumped by AAA, we went immediately to Honda in Middleburg Hts. OH, where Bradley was working and he immediately assisted us.

Definitely an upgrade of our 2017 Pilot. All black leather interior, driver memory settings. White exterior already getting good gas mileage. Haven't had this Pilot a month yet and we're still learning about all the extras. I had a Honda vehicle since 1988. Traded the old Honda in With 141,000 miles.

On February 15 we brought our 2012 Honda Accord in for an oil Change. Tony Schmitz serviced our car, he was very friendly, knowledgeable & did a great job! All in all everything went well.

It rides very well it's room for All My Children their wagons car seats and everything I need for them there's plenty of room to me it looks like a bus but it's reliable and I like it

I just had the best experience with your service department at Rick Roush Honda in Medina Ohio. The young man’s name is Dan Weinmann and he couldn’t have been more helpful and kind. It was a simple fix so I wasn’t even charged. I have brought my 2006 Honda Accord and they have serviced my car several times. I highly recommend this business when looking for a car (we love Hondas!) or for any service needs. My husband used to be able to work on all of cars but isn’t able to anymore. I’m so thankful to have a good, reliable and honest place to take our Hondas. This business is an awesome place for our wonderful community! Thank you again for Dan Weinmann and all the great people a this dealership. I’m a customer for life!!

Have always owned the Odyssey. Still probably my favorite. Pilot is beautiful inside and out. I got the black edition. Could have more vents for a/c and storage space. Rides quiet and smooth. Easy to drive long distances. Averages about 20 mpg

I just had the most amazing experience with Classic Honda of Streetsboro. My sales rep, Carl Jones, was the most customer friendly, helpful, and low pressure salesperson I've ever dealt with. He went above and beyond in every aspect of our transaction. And he wasn't alone. Everyone I had contact with, from the sales manager to the finance department to the service department, did much more than expected. I am completely thrilled with my purchase and will definitely be a life-long customer of this exceptional dealership.

I was comparing a Cadillac XT6 and the Honda Pilot Touring. I drove both vehicles over the same rough stretch of interstate road, with rough concrete and noisy expansion joints. The Cadillac was 67.2 dB in the rear seat. The expansion joint could be felt, but not a jarring bump. The Honda was 67.2 dB in the rear seat, with the same feel when hitting the expansion joints. The Honda was markedly larger. Both width and interior height. With the Honda having a better long-term reputation for economy, reliability, and cost of maintenance, it was the obvious choice for me.

Very clean, impressive new facility. While not a lot of vehicles in showroom, outside inventory is impressive, and Brian, our sales agent spent time and energy showing us around, and making sure we were happy with our choice. Later, Brian made sure we were familiar with controls and technology, and answered all questions. The price was in ballpark as expected. Final processing and haggling w business individual was tedious (my only gripe). We are pleased with our new vehicle.

I have the TrailSport and I tow a 3000lb camper. Positives: 1. Ruggedness. I have off road tires and steel plate. I don’t plan to rock climb but camping and exploring often comes with bad roads and if your family is with you, this three row is superbly equipped and capable. 2. Comfort. The Trailsport is tuned off road but what a nice cushy ride without a lot of truck-like bounce. Potholes barely disturb it. 3. Layout. Really easy to jump in and drive away. I did not need a two-hour class at the dealership. A good blend of old and new. Not to hard to get into the menu to reset seats and few other things. 4. Towing. I towed 3000lb at 75mph with no problem. It was steady, tracked well and with the trailer brake (added on) it stopped just fine and gas mileage was great at about 13-14mpg loaded up. I was as high as 11,000 feet. It’s really a great all purpose family vehicle to tow the camper or boats. Negatives: 1. Solid black vinyl interior. You only get black and it gets hot as xxxx if it’s in the sun with a window down or door open. You cannot get ventilated seats. Honda, seriously, add another lighter color. 2. You cannot get a bench middle seat which I prefer and is in ALL the other Pilots. 3. Speed. The power is good but it’s geared for off road and towing so really it’s a neutral but it will not take off like lots of others unless you press the pedal pretty hard. It’s not lacking, just takes more pedal travel. Overall, I love it as a good value for the money, well equipped with the 360 cameras I love and tows and does dirt roads well. I would NOT get this model for soccer team suburban duty but if you do real SUV things then it’s hard to beat. I am also not afraid of future expensive repairs being a Honda with a tried and true engine.

Dennis Jenkins did a great job. He was very patient with us and and answered our questions and concerns about the car. He's very knowledgeable about the different models.

My wife and I have had some bad experiences with buying cars in the past but our experience at Jay Honda was incredible. Not only did Tony Spitalieri and Rober Logan exceed our expectations but the rest of the Jay Honda team certainly earned our lifetime loyalty. We won’t shop anywhere else. And refer everyone we can to Jay Honda so that they can have the same great car buying experience we had. Keep up the great work.

I have dealt with Jay Honda for more than 25 years and have had excellent experience. Reason is Dennis Jenkins.He is very helpful and courteous.

9/10/2022 My daughter and I met with Wendy. From the beginning she was great! She is very friendly and easy to talk to. Above all she has a vast knowledge of the product and explained it expertly.

Very good group of people working there. One of the best experiences I have had at any dealership. Would recommend to everyone in the future.

Tony Schmitz was efficient and pleasant in getting correct service for my car! Thank you! Service department was great! Loved the free car wash too!

They talked me out of service I didn't need but had scheduled, so I appreciate that! Very friendly, kept me informed with both the standard text updates and video walk through. He also came into the waiting room several times to personally give me updates.

I had the pleasure of dealing with Robert Zarella in the service dept. He was very accommodating, professional, and went above and beyond with exceptional customer service given to me , making me feel very welcome that i chose Roush Honda! I look forward in returning again because of the way he made me feel with his friendly personality! Thanks again Mr. Zarella!

This is not the first car I bought from this dealer. No question, the service is excellent and if there is a need for a new car, choose this dealer. Special thanks to sales manager Matt. There is no task too difficult for him to take on.

Mo is an awesome consultant. I had a great time buying my car from here

Dan Weinmann was very professional. Service was good and quick. Will be back with two more vehicles.

Best dealership experience in my 74 years. Friendly, no pressure atmosphere with attention to service.

I bought my Honda in August 2021 the salesman sent me a video of the car and I went to look at it I loved it. Very very friendly salesman,staff. I'll be purchasing another one from them