New and used 2025 Honda Pilot for sale near South Russell, OH

Laura was very helpful. Even though I found a car elsewhere, when I was looking at car(s) on her lot she was very responsive and sent photos and videos of the vehicles

It rides very well it's room for All My Children their wagons car seats and everything I need for them there's plenty of room to me it looks like a bus but it's reliable and I like it

Dennis Jenkins did a great job. He was very patient with us and and answered our questions and concerns about the car. He's very knowledgeable about the different models.

Have always owned the Odyssey. Still probably my favorite. Pilot is beautiful inside and out. I got the black edition. Could have more vents for a/c and storage space. Rides quiet and smooth. Easy to drive long distances. Averages about 20 mpg

I just had the most amazing experience with Classic Honda of Streetsboro. My sales rep, Carl Jones, was the most customer friendly, helpful, and low pressure salesperson I've ever dealt with. He went above and beyond in every aspect of our transaction. And he wasn't alone. Everyone I had contact with, from the sales manager to the finance department to the service department, did much more than expected. I am completely thrilled with my purchase and will definitely be a life-long customer of this exceptional dealership.

I was comparing a Cadillac XT6 and the Honda Pilot Touring. I drove both vehicles over the same rough stretch of interstate road, with rough concrete and noisy expansion joints. The Cadillac was 67.2 dB in the rear seat. The expansion joint could be felt, but not a jarring bump. The Honda was 67.2 dB in the rear seat, with the same feel when hitting the expansion joints. The Honda was markedly larger. Both width and interior height. With the Honda having a better long-term reputation for economy, reliability, and cost of maintenance, it was the obvious choice for me.

9/10/2022 My daughter and I met with Wendy. From the beginning she was great! She is very friendly and easy to talk to. Above all she has a vast knowledge of the product and explained it expertly.

Jason from Honda Midd. Hts was awesome and would recommend 110 percent. Thank you again.

Honda of Mentor is the most efficient, consumer oriented dealership I have ever dealt with. From their service to their sales people, every one is so pleasant to work with. Cory recently assisted me with purchasing a new vehicle and his knowledge, honesty and customer service was outstanding!

I had excellent customer service at Spitzer Honda Euclid from Paul Herrin. He went above and beyond, agreeing to fix some damage to the used vehicle I was buying. Then when I realized I left some items in my trade-in, he had them overnighted to me!

Fantastic service from Pat W. Thank you! Very satisfied! We appreciate you staying late - MM

My wife and I have had some bad experiences with buying cars in the past but our experience at Jay Honda was incredible. Not only did Tony Spitalieri and Rober Logan exceed our expectations but the rest of the Jay Honda team certainly earned our lifetime loyalty. We won’t shop anywhere else. And refer everyone we can to Jay Honda so that they can have the same great car buying experience we had. Keep up the great work.

I thought i was treated very well the salesman was kind, professional and full of knowledge. I would go back to the dealership without hesitation.

Wonderful experience from the moment we walked in the door. Zack greeted us and guided us through the process with a high level of courtesy and professionalism. Couldn’t be happier. Greg and Michelle Hartman

Very professional young men, Justin was very courteous, he had the the car pulled up and ready to go, as we had called him to let him know we would be there before 5, which we were, it was a 40 minute drive, so appreciated that he did that, and it was just the right car we were looking for.

2026 Honda Passport Elite Black Edition I will off the bat just say everything is a 10. I had nothing but a positive experience from the receptionist thru sales and everyone I dealt with during my sales purchase. My sales representative Kaleb was very helpful in all aspect of the sale and very knowledgeable about the workings of the Passport. He took his time in explaining how everything worked to my satisfaction. Honda of Middleburg Heights is now where 3 new vehicles have been purchased and a couple of older Accords have been serviced. Once again please use this feedback as a 10 for satisfaction Thank you,

Words can’t even express how much I appreciated Mo at Great Lakes Honda West. He was not only super kind/funny but did not pressure a sale on me. He sat and listened to me and what I needed out of a car. If you are interested in a Honda vehicle I would 100% recommend Great Lakes Honda West and Mo.

Mo was incredibly helpful and efficient. I was treated with respect. I will buy from here again.

In for an oil change and tire rotation, everyone was nice and service was on time.

The dealership and my salesman Brian were extremely helpful during the buying process. I would recommend them to my family and friends

Jason in the Service Dept. was great—he was empathetic and managed the issue efficiently.

Shout out to Sarah Peters and Marvin Maffett for their exceptional customer service helping us purchase our replacement vehicle after our 2020 Passport was totaled in a rear end collision. Great Lakes Honda, under the leadership of Marvin Maffett, was able to locate a specific color/trim new 2026 Passport and Sarah Peters worked with us to navigate the waiting and purchase of the car as it moved through the transportation and delivery to the dealership. Sarah was extremely knowledgeable about the vehicle and made the purchase stress-free and we never felt pressured through the entire process. She was able to handle our last minute requests for accessories so the car was ready with everything we wanted at a very fair price. We researched nationally and were able to purchase the exact car we wanted at a price that beat dealerships from FL to Ohio. We would highly recommend Sarah Peters as a sales rep to help you purchase your next vehicle at Great Lakes Honda. A special thanks to Marvin Maffett for going above and beyond to ensure Great Lakes Honda could deliver the car of choice to its customer. 10 out of 10 service across the board from every employee we encountered throughout our buying experience!