Used Honda Pilot Elite for sale near Plainfield, NJ

On 10/27/25, my wife and I set up a 3 years lease for an HRV EX-L AWD CVT. While going through the process, we were helped by your salesman Kevin Kouczor and managers Many and Parick (no last names known), as well as soon we arrived at your dealership, the rest of your reps offered to help on any needs we had.. We would like to express our satisfaction with the service , attention and politeness shown by your whole crew, something that makes your place one of the most outstanding places ever experienced. Thanks again and hope your employees will be made aware of the results of their dedication.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

I leased a new CRV last week, and as always, received significant help from Maria Alcantara...I've been a customer for more than 30 years, and rely on Maria for her expertise and assistance

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

Thank you Alex Ramirez for all your help with my lease. Great salesman, what a professional didn't mind working late, made sure we left that very night with a vehicle. Thank you again Alex Ramirez!!!!

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

Delivery was not as promised postpone timing 4 times now waiting for the Liscense plate paid in full has not received any receipt nor paperwork? Leakage of Antifreeze no washer fluid oil needed to be changed waiting for PA Liscense plate to obtain state inspection….

OVERVIEW: Found this used 2019 Pilot Touring with AWD, and 8 Passenger seating. It was in great condition. Exterior and interior colors were exactly what we wanted. Purchased it with aobut 74,500 miles on it, newish tires, roof rack rails (great for mounting a backback). Clean carfax. Overall, I'm super glad we got it. We hope we get 200k miles or more out of this Pilot just like we got on the old one The drivetrain is smooth and provides enough power to move us when all 8 seats are used. Lots of comfort and tech features came with this one. DRIVING: Very smooth transmission shifts. No gear hunting issues with the transmission like those reported on the earlier models, especially on the 2016. Feels more luxurious than sport which for us and the family, it's great. Plenty of power for a family hauler. You can use the paddle shifters in Sport mode. 4 AWD drive modes - Normal, Snow, Mud, and Sand. COMFORT: It's super quiet inside compared to the 2011 model. Not as much road or wind noise like our old Pilot. The steering and suspension handles the road nicely, especially on our crappy California pothole-filled roadways. Lots of room. Nice leather seating with ample leg room. Feels a little bigger than our 2011 Pilot. Kids confirmed it feels a little bigger. Front and middle row heated seats are great! Adjustable armrests for front driver and passenger give good support. Plenty of leg room in 2nd row. Small adults and large kids in the 3rd row will be fine. Feels roomier than the 2011. Lots of cup holders. Seats are easy to move and adjust. Single push buttons to move the middle seats forward to get in and out of the 3rd row seats! Easy to flatten them as well to give you room to haul stuff. Rear door sunshades are included in this trim as well. Sunroof with tilt comes with this model, too. Entertainment and Technology: The entertainment system is really nice. 8in touch screen with Apple CarPlay (Android Auto as well) is excellent. Love how GPS displays on the screen while having the ability to have other apps open on the phone. 10 Speakers sound great. The multiple information dashboard can be customized. Looks sleek. The screen is big, bright, colorful and I set mine to show the tripometer information - miles driven, MPG, and range. You have other options - Nav, AWD torque distribution, entertainment info, etc. Outside temp, ECON mode, Adaptive Cruise Control, Lane-Keep Assist System, safety systems, and other indicators are on-screen. Rear entertainment system has yet to be tested but it can play Blu-Ray discs and has an HDMI port and AC plug for another input source. Comes with 2 wireless headsets and a remote control as well. So far, we found 4 USB charging ports. There are lighter ports available as well in case you need more power. Can't wait to figure out CabinTalk when we go on a road trip. You can communicate both ways with the rear passengers using the internal mics, speakers, and Rear entertainment headsets. The motorized rear tailgate with hands-free kick motion open and close is nice to have as well. Keyless entry system with auto-unlock and walkaway auto-locking features are included as well. Remote start is also included with the Touring trim. Safety: Bright LED headlights and well-designed daytime running lights. Auto high-beam LED headlights were a nice surprise.The Adaptive Cruise Control and Lane-Keep Assist are freakily awesome. Keep your hands on the wheel though because it's not perfect. The camera and sensors can get confused. But they're good to have for safety and driving assist, especially on long rides on open highways. Blindspot monitoring, rear cross-traffic sensing, and parking sensors are included and help in those situations. I always disable the collision mitigation feature due to potential problems with the system potentially braking at wrong and dangerous times.

Everything went smoothly can’t complain this is my second car I’m buying from this company try them out you won’t regret it and let us know about it.

Good Family car, spacious, smooth ride, fast, never had problems. Recalls had been taken care of. One of the best reliable car I’ve ever had.

Nate Daniels was fantastic. He helped my wife and I get a great car and we left happy and safe!

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

The Antonio Matos is excellent Sales Consultant. He helps me to buy a car, which I desired. The process takes minimum time. The high experienced team worked forward to purchase the car.

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

Excel Car Dealership is an example of how a car dealership should work. I now recommend it to everyone.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

Can't say enough about Kyle and the overall experience at Smythe. We had just come off a horrific experience at another dealer (two bad experiences, actually). We were so turned off. But we found this beautiful Audi at Smythe and decided to give it another go. My wife stopped in and met Kyle. He was terrific from the start. All she did was want to see it before the two of us went back. There was no pressure, no "sales-pitch" or anything. Just a nice guy who listened to my wife and her auto buying needs. We went back that night, test drove the car, talked with Kyle (again, "talked", no pressure). He took the time to answer to every question we had and explained everything in detail. It was more of a conversation than a sales transaction. We explained what we were looking for, in terms of deal (money down, monthly payment, etc.). Kyle introduced us to Abood, helped us explain exactly what we were looking for and we were told "No problem. We hear you and will do our best. If it doesn't turn out to be the deal you are looking for, no worries, but we'll call you in the morning." Next day, my wife got the call and the deal we talked about the night before was they deal made happen. No sweat, no stress, no anxiety. We walked in later that afternoon. Car was prepped, big red bow on it, papers ready to sign, and my wife as out of there in under an hour. THANK YOU Kyle, Abood, William (our delivery specialist) and everyone at Smythe. THIS PLACE is our new and only place to go for a car and we will tell everyone!

After long time researching to replace my 2001 Toyota Highlander, I came to decide on the 2019 Honda Pilot. The Car has a very good feel inside and it's very good looking outside IMO. Seats are very comfortable and AC works great (I live in South Florida). The car has 80,000 miles on it, and I already had to replace the Transmission fluid at 50k and I am due to replace it again on the next oil change. (I never EVER changed my transmission fluid on my 2001 - 289k miles Toyota Highlander). The radio issues did happen to us the first year but in the dealer they did a "system upgrade" and that solved the issue. We have driven the Pilot several times to NC, SC, TN, AL and other estates and so far it has been great. I was not expecting to have to replace transmission fluid so often but when replace the transmission works well.

I had the pleasure of working with Stephen Leonardis over the phone and subsequently visited to pick up my vehicle. Stephen was honest and straightforward, which saved me a significant amount of time and frustration. His knowledge and helpfulness were evident throughout the entire process. He took the time to ensure I was well taken care of by the finance manager, Rahual Khan. I would highly recommend Stephen to others.

We had an excellent sales rep (Marc)! He definitely understand all our needs, wants and went above and beyond with his professionalism! We’d definitely come back in the near future. Thank you Marc G!!

We recently leased our second vehicle from Paul Miller Honda and once again it was a seamless experience. Roman Fuchs is the best. He?s very detailed and thorough during the process and it was a pleasure working with him.

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

I just purchased my 2025 Q7 from Paul Miller Audi and I am over the moon! It was an absolute pleasure working with Angelo Simone. Angelo is extremely knowledgable, answered all my questions, was very kind and patient. Never felt one ounce of pressure which was a breath of fresh air. 100% recommend Angelo and the entire Paul Miller staff for your next vehicle purchase!

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

The professionalism, patience, and knowledge displayed by Alexis and everyone involved in the sale process.

It was a fast and Easy way to buy my first car, they helped me get the car with no problem, comprared to other dealers I went through

Hi I just want to say thxx to Andy. He’s doing great and professional job🙏✌️👌 I like it. Explain all situation and doing very fast. Thxx ✌️

Chris was knowledgeable which makes the transaction easy. It”s been a very rewarding experience.

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

This was my first new car purchase. The salesman JR, was more than helpful during this process. He explained everything and went through every step. He laid out my options very clearly. Very good experience!

Very nice ride and impressed so far. The Pilot is my first Honda SUV that I have owned. We drove it on a short trip last weekend and overall we were very pleased.

Take care was excellent and the always do check for any issues with the car.

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

Thanks to Bill Walsh who managed to get the car detailed the night before and get me in and out before noon on a Saturday. I love it!

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

I am so glad that you guys,have a great Nissan Sale Representative,the young man,Daniel Alvarez. I had planned to look at another Dealer for my next car however,and luckily i received a call from Daniel Alvarez invinting me to stop by the Dealer and show me the latest new cars they had. Honestly, his call was so professional and he was so polite and that was principal reazon in wich one I decided to return to Nissan; and thanks to his interest and using all his strategies for helping me and convince me, was as a result that I letf the Dealer very happy with my new car.I give Daniel Alvarez a 100 points!

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!