Used Honda Pilot EX-L for sale near Maple Heights, OH

I had a fantastic experience with Ken Ganley Kia of Mentor, thanks to a team that truly understands how to balance professionalism, transparency, and efficiency. Matt Radel deserves special recognition for setting the tone early. He quickly provided clear pricing information, honored the Costco Auto Program without hesitation, and handled all negotiation remotely?no unnecessary trip to the dealership. At the end of the day, you?re working with a dealership that needs to make a profit, but Matt?s approach made it feel like a genuine win?win for both sides. His communication was straightforward, respectful of my time, and refreshingly transparent. When it came time to pick up the car, Simon Pirrello carried that same level of care through to the finish. He had the vehicle fully prepared, walked my wife through every feature with patience and clarity, and made the final steps of the sale smooth and stress?free. Overall, the experience was defined by excellent communication, fair pricing, and impressive efficiency?I spent only about two hours at the dealership from arrival to driving off the lot. Highly recommend Ken Ganley Kia of Mentor for anyone who understands the car buying process & is looking for a smooth, honest, and well?organized car?buying experience.

Truly a dream this SUV ! The amount of space and comfort is simply incredible! My family and I love everything about our Honda Pilot , such a luxurious vehicle!

I had a great experience at Honda of Cleveland Heights! Roman K was our salesman and he was very friendly and patient with me as I was deciding between two cars. This is the second car my family has bought with this dealership and we’ll be forever loyal to Hondas!

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

Everyone at the dealership was helpful, patient with my questions, and very knowledgeable about the process. I have been a loyal Toyota customer for many years, and would rate this dealership as the best in Ohio.

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

Overall great experience. The mechanic even worked into his lunch to get my repairs done quickly. My service coordinator was excellent and really kept me in the loop with everything.

Great quiet comfortable road car. I commute between cities about 500 miles, and appreciate the performance, seat comfort, handling, quiet cabin, and decent mileage (about 32 at 70mph, about 29 at 80mph). Only hitch is the cabin controls being a reach from the drivers seat, and having to look over. Mine has a CD player which is great for books and music on the long drives.

Matt Martin is an amazing person and car salesman. This is the second car I’ve bought from him and I will follow him where ever he works.

Near a perfect vehicle and purchase experience. Best SUV I've owned even better than my last two Acuras MDX. Better than Toyota in many ways including pleasing to the eye, performance and power. I'd purchase again

This dealer was outstanding, paperwork done quickly and efficiently, everything explained, car gone over thoroughly, and after purchase, when a small problem occurred with the car, one call to this dealer and the problem was fixed with no charge. Very satisfied

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

Just bought a Toyota RAV from Carface Auto Sales and I already love the car. The Whole thing was super easy for a first time buyer like me. big thanks to Nathan, he was honestly amazing!

OVERVIEW: Found this used 2019 Pilot Touring with AWD, and 8 Passenger seating. It was in great condition. Exterior and interior colors were exactly what we wanted. Purchased it with aobut 74,500 miles on it, newish tires, roof rack rails (great for mounting a backback). Clean carfax. Overall, I'm super glad we got it. We hope we get 200k miles or more out of this Pilot just like we got on the old one The drivetrain is smooth and provides enough power to move us when all 8 seats are used. Lots of comfort and tech features came with this one. DRIVING: Very smooth transmission shifts. No gear hunting issues with the transmission like those reported on the earlier models, especially on the 2016. Feels more luxurious than sport which for us and the family, it's great. Plenty of power for a family hauler. You can use the paddle shifters in Sport mode. 4 AWD drive modes - Normal, Snow, Mud, and Sand. COMFORT: It's super quiet inside compared to the 2011 model. Not as much road or wind noise like our old Pilot. The steering and suspension handles the road nicely, especially on our crappy California pothole-filled roadways. Lots of room. Nice leather seating with ample leg room. Feels a little bigger than our 2011 Pilot. Kids confirmed it feels a little bigger. Front and middle row heated seats are great! Adjustable armrests for front driver and passenger give good support. Plenty of leg room in 2nd row. Small adults and large kids in the 3rd row will be fine. Feels roomier than the 2011. Lots of cup holders. Seats are easy to move and adjust. Single push buttons to move the middle seats forward to get in and out of the 3rd row seats! Easy to flatten them as well to give you room to haul stuff. Rear door sunshades are included in this trim as well. Sunroof with tilt comes with this model, too. Entertainment and Technology: The entertainment system is really nice. 8in touch screen with Apple CarPlay (Android Auto as well) is excellent. Love how GPS displays on the screen while having the ability to have other apps open on the phone. 10 Speakers sound great. The multiple information dashboard can be customized. Looks sleek. The screen is big, bright, colorful and I set mine to show the tripometer information - miles driven, MPG, and range. You have other options - Nav, AWD torque distribution, entertainment info, etc. Outside temp, ECON mode, Adaptive Cruise Control, Lane-Keep Assist System, safety systems, and other indicators are on-screen. Rear entertainment system has yet to be tested but it can play Blu-Ray discs and has an HDMI port and AC plug for another input source. Comes with 2 wireless headsets and a remote control as well. So far, we found 4 USB charging ports. There are lighter ports available as well in case you need more power. Can't wait to figure out CabinTalk when we go on a road trip. You can communicate both ways with the rear passengers using the internal mics, speakers, and Rear entertainment headsets. The motorized rear tailgate with hands-free kick motion open and close is nice to have as well. Keyless entry system with auto-unlock and walkaway auto-locking features are included as well. Remote start is also included with the Touring trim. Safety: Bright LED headlights and well-designed daytime running lights. Auto high-beam LED headlights were a nice surprise.The Adaptive Cruise Control and Lane-Keep Assist are freakily awesome. Keep your hands on the wheel though because it's not perfect. The camera and sensors can get confused. But they're good to have for safety and driving assist, especially on long rides on open highways. Blindspot monitoring, rear cross-traffic sensing, and parking sensors are included and help in those situations. I always disable the collision mitigation feature due to potential problems with the system potentially braking at wrong and dangerous times.

I am extremely happy with Classic Hyundai service department. When it was time to purchase a new car I went to Classic Hyundai to thank them for the terrific service I've received. Mike N. was extremely professional and very easy to work with and was more than happy to purchase my new car from him. Thanks a lot Mike!

Vehicle covers our needs for towing the family fishing boat. Great for winter driving in our region. This model year cargo space is better than many of the other SUV's available.

This dealer ship is an awesome place to buy a car from. They work with you no matter what your credit and will get you into a car

I drive a Honda Pilot Special Edition- It is by far the BEST car I have ever owned. I have no kids but really wanted an SUV. I drove two civics on lease before and went to look at a CRV. The pilot was around the same price to lease as a CRV and boy am I glad I chose this over that! I keep my third row down and the trunk space is incredible. This is a good car to have in your 20’s despite what people have this car for. My lab and yorkie have plenty of space and i absolutely feel like I am driving a sedan still with how smooth and tight and sporty it drives. I still whip like I did in my car!!!! I cant wait for the next generation to come out, I will probably stick with pilots for a while

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

I use to deliver these guys mail 30 years ago, so if they’ve been in business that long I decided to buy a car and I’ve had no problems what so ever Thanks Brian, your the best!!!

Great 3 row SUV.. Drives a bit heavier in feel than my Honda CR-V. good performance. comfortable seats, quiet while driving, 25 mpg on highway..

Michael Dorony was great to work with. No high pressure- easy transaction. I would recommend Cleveland Heights Honda to all. Thanks!

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

Courteous & knowledgeable salesman. Made a lot of effort to get me the exact car I wanted in a timely manner. Took as much time as I needed to learn how the car worked after it was delivered.

I've owned my 2021 Special Edition AWD for a year now. Put 14,000 trouble free miles on it. No problems at all. Just 2 maintenance services. The second service required a differential fluid change along with the normal maintenance. Kind of surprised it needed such an extensive service so soon but I hear the cross vectoring AWD needs frequent fluid changes. Cost $500.00. Otherwise I am completely satisfied with my purchase.

I bought a Lincoln Mks, I am Very Satisfied, Matt and Mike made my buying experience very Easy and Thorough, Explaining Everything throughout the process. Great Guys, Great Environment and Great Experience. Alot of Beautiful Vehicles, Was Hard to Choose.. I VERY Much Recommend These Guy's and Establishment to Everyone!!

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

No hidden fees. A rare honest dealer on cars.com that is worth your time. Thank you.

Honda Pilot is the best suv. Bell Honda in Phoenix. Honda’s worse dealership in the country. Honda Pilot gives me 25 miles per gallon city and state

My I had a great experience with Jack. He navigated us through the process of comparing cars. He really knew the facts about his cars!

Good Family car, spacious, smooth ride, fast, never had problems. Recalls had been taken care of. One of the best reliable car I’ve ever had.

I had a great experience dealing with John Pohto. Would definitely work with him again.

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

Mo was incredibly helpful and efficient. I was treated with respect. I will buy from here again.

Bought a nicely used Honda Pilot SUV at Honda of Reseda, Reseda, CA, make sure you speak to Amir-sales and/or Tony-mgr. Great set of nice professional folks. You can tell everyone likes working there. They will give you the best price, too.

I was working with Roman Karkulenko. He was very professional, friendly, and a pleasure to deal with. I highly recommend his services if you're interested in purchasing a vehicle.

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

Staff was super helpful and accommodating since we were an out of town purchaser. They were very responsive and had the vehicle waiting for us when we picked it up.

I love our 2016 Pilot EXL AWD. We bought it as a one year old CPO coming off a lease. It has had its share of the first year model blues. Not as reliable as I want it to be, but once the bugs were fixed, it’s been pretty smooth sailing. I love how it’s always ready for any adventure. The extra room is always welcome as we drive up and down the East cost between FL and NJ. We get to bring everything we needed and never worried about the weather. The AWD is great not just in the snow, but in any weather. Best AWD I’ve driven in the snow. The VTM4 AWD works so well, you’d think you’re driving a full time 4WD vehicle in the snow. It also helps in the rain as well. Accelerating with this much weight and a powerful engine requires a lot of traction. Coming out out of a corner in an incline, most front drive vehicles would spin their tires before the stability control stops the spin to regain control. The VTM4 senses the incline and automatically applies power to the rear wheels adding significant traction. Never spun the wheels of our pilot in the rain. Our FWD Passport, on the other hand, looses tracking during acceleration in the rain specially if it’s on an incline. One regret for buying that AWD SUV. We thought we won’t miss the AWD in the south. Now the 2016 Pilot certainly had so many bugs that would deter a lot of people from buying it used. We had the CPO warranty. And on top of that, we bought an extended warranty just because. Turned out to be a good idea. Most the the quirks happened during the warranty periods. From an expensive evap failure to transmission problems to sunroof issues to battery replacement. We had the famous transmission judder that required multiple visits until they finally had a permanent fix. Multiple fluid flushes and a software reprogramming took care of it. The sunroof didn’t want to close at times. Weird considering we don’t even use it often. Warranty covered everything. After the warranty expired, I learned that resetting the sunroof was an easy task. There were a few problems that I couldn’t remember or not technical enough to understand, but they were all fixed under warranty. Now driving it without warranty. So far it’s been good. Just keep up with the maintenance schedule and it should be fine. Replaced the OEM tires with Michelins CrossCimate2. It feels like it can go anywhere. Wet driving was further enhanced. The OEM tires had good traction, but wore out too quickly. Silly me bought a second set before going to Michelins. Overall, it’s a really nice SUV that’s fun to drive. It has plenty of power to haul 7 people easily or 3 people, one small dog, and everything needed for long distance traveling. It has an awesome AWD system that can get you anywhere. It helped us navigate around flooded areas on our way back home after Hurricane Irma. Where smaller vehicles couldn’t pass, we went through. The things we went through would have stranded a less capable SUV. Only thing missing really is CarPlay. We missed it my a year. Oh well.