Used Honda Pilot EX-L for sale near Melrose, MA

I want to give a great review on my recent purchase of a 2025 CR-V at Nucar Honda of Norwood with special thanks to Zhijie (Jacky) Xu and Alfonso (Fonzie) Lopez, as well as the Manager Tommy. I'm grateful for how Jacky listened to what I needed and guided me to the right car without any pressure. Their knowledge and attention to detail made me feel confident in my decision from start to finish.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

Had a tough start with my purchases of the 2 cars I planned to purchase as salesperson Luis Moreta was very non responsive as time went on and numbers changed as far as my trade in values on my 2 cars. He started at one number and the next day that number went down when I asked for number to possibly go up. First time I?ve ever had that happen. So I was done dealing with him and was planning on going to another dealership. Then I figured I?d give them one more shot and Amy Rodrigue and Nancy Vega made my experience as I would have expected. They were super responsive and listened to me explain my issues with original salesperson. They made the purchases of 2 cars extremely easy and from start to finish everything was put together in just over 24hours. Between me and my parents we have purchased many cars from Salem Hyundai and the relationship was almost going to end going forward but Amy and Nancy repaired it very fast and professionally. So I thank you both. Wes Leroux Sr

OVERVIEW: Found this used 2019 Pilot Touring with AWD, and 8 Passenger seating. It was in great condition. Exterior and interior colors were exactly what we wanted. Purchased it with aobut 74,500 miles on it, newish tires, roof rack rails (great for mounting a backback). Clean carfax. Overall, I'm super glad we got it. We hope we get 200k miles or more out of this Pilot just like we got on the old one The drivetrain is smooth and provides enough power to move us when all 8 seats are used. Lots of comfort and tech features came with this one. DRIVING: Very smooth transmission shifts. No gear hunting issues with the transmission like those reported on the earlier models, especially on the 2016. Feels more luxurious than sport which for us and the family, it's great. Plenty of power for a family hauler. You can use the paddle shifters in Sport mode. 4 AWD drive modes - Normal, Snow, Mud, and Sand. COMFORT: It's super quiet inside compared to the 2011 model. Not as much road or wind noise like our old Pilot. The steering and suspension handles the road nicely, especially on our crappy California pothole-filled roadways. Lots of room. Nice leather seating with ample leg room. Feels a little bigger than our 2011 Pilot. Kids confirmed it feels a little bigger. Front and middle row heated seats are great! Adjustable armrests for front driver and passenger give good support. Plenty of leg room in 2nd row. Small adults and large kids in the 3rd row will be fine. Feels roomier than the 2011. Lots of cup holders. Seats are easy to move and adjust. Single push buttons to move the middle seats forward to get in and out of the 3rd row seats! Easy to flatten them as well to give you room to haul stuff. Rear door sunshades are included in this trim as well. Sunroof with tilt comes with this model, too. Entertainment and Technology: The entertainment system is really nice. 8in touch screen with Apple CarPlay (Android Auto as well) is excellent. Love how GPS displays on the screen while having the ability to have other apps open on the phone. 10 Speakers sound great. The multiple information dashboard can be customized. Looks sleek. The screen is big, bright, colorful and I set mine to show the tripometer information - miles driven, MPG, and range. You have other options - Nav, AWD torque distribution, entertainment info, etc. Outside temp, ECON mode, Adaptive Cruise Control, Lane-Keep Assist System, safety systems, and other indicators are on-screen. Rear entertainment system has yet to be tested but it can play Blu-Ray discs and has an HDMI port and AC plug for another input source. Comes with 2 wireless headsets and a remote control as well. So far, we found 4 USB charging ports. There are lighter ports available as well in case you need more power. Can't wait to figure out CabinTalk when we go on a road trip. You can communicate both ways with the rear passengers using the internal mics, speakers, and Rear entertainment headsets. The motorized rear tailgate with hands-free kick motion open and close is nice to have as well. Keyless entry system with auto-unlock and walkaway auto-locking features are included as well. Remote start is also included with the Touring trim. Safety: Bright LED headlights and well-designed daytime running lights. Auto high-beam LED headlights were a nice surprise.The Adaptive Cruise Control and Lane-Keep Assist are freakily awesome. Keep your hands on the wheel though because it's not perfect. The camera and sensors can get confused. But they're good to have for safety and driving assist, especially on long rides on open highways. Blindspot monitoring, rear cross-traffic sensing, and parking sensors are included and help in those situations. I always disable the collision mitigation feature due to potential problems with the system potentially braking at wrong and dangerous times.

Looked at a truck we were interested in on a Sunday morning with John Lewis and he made the sale and us driving it off the lot in the same day!! Great service as always

Good Family car, spacious, smooth ride, fast, never had problems. Recalls had been taken care of. One of the best reliable car I’ve ever had.

From the first contact with Ocean, I knew this was the dealership for me. Bridgette was attentive, yet not pushy when setting up my test drive, Aaron was willing to listen to my concerns and find the best deal for me and Kellayne was able to get me the APR I needed. I would definitely recommend going to see this team!!

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

Very good people. It was nice to make a deal with Central Motors.Happy with my car purchase

Great quiet comfortable road car. I commute between cities about 500 miles, and appreciate the performance, seat comfort, handling, quiet cabin, and decent mileage (about 32 at 70mph, about 29 at 80mph). Only hitch is the cabin controls being a reach from the drivers seat, and having to look over. Mine has a CD player which is great for books and music on the long drives.

Very positive experience. Sales rep Nina was terrific A pleasure to work with, knowledgeable, patient. Best car purchase I’ve had. Love my new Mazda3 Hatchback. Paul in Finance explained everything clearly and took great care of the details. Terrific!

This is the first Honda I have ever owned and will likely be the last as I expect it to out live me lol. We travel back and too from North Georgia to SW Florida and the car is so comfortable that I make the drive in one day. We get good gas mileage and the Pilot is a nice looking car with plenty of power.

Alex was fantastic. We got the car that we wanted at the down payment that we needed The team was very professional and knowledgeable! This is definitely the place to be. Thank you guys so much

I work at a car dealership in VA. A customer traded in their 2011 Honda Pilot EX-L with a little over 185k miles on it. I bought it two weeks ago from our wholesale lot and it's been amazing. I can tell the previous owner kept really good care of it but also the comfortability of the vehicle and the reliability really caught my eye. I have another vehicle I drive but this deal I couldn't pass up. Best vehicle I've ever owned even with 186k on it. It has everything I wanted and the space is great for me and my 2 year old black lab. Buy one if you can find a good deal - they are soooo worth it!!!!

Hi I just wanted to say that this dealership Did a very great job taking care of me and went beyond to get the best deal all around for me I am super satisfied. This would be the second car I purchased through AutoHouse they have lots of reliable Cars a very good amount of cars you can choose from, From low budget to high budget anything you need help with, they’ll definitely take care of you just be honest on what you can afford and they’ll point you to the right direction. Best part is that all you have to do is put a deposite down depending on your credit or no credit and they’ll will do the rest for you in 2-3 days all you have to do is pick the car up yess the excitement part of the day. On my behalf I went their with 0 credit with the first car and went back pushing almost 700 in credit thanks AutoHouse and the bank and me paying on time lol of course this is not a AI message I am a real customer telling everyone that AutoHouse is a place to shop. Thanks Mike and Ali….. By Ed….

After long time researching to replace my 2001 Toyota Highlander, I came to decide on the 2019 Honda Pilot. The Car has a very good feel inside and it's very good looking outside IMO. Seats are very comfortable and AC works great (I live in South Florida). The car has 80,000 miles on it, and I already had to replace the Transmission fluid at 50k and I am due to replace it again on the next oil change. (I never EVER changed my transmission fluid on my 2001 - 289k miles Toyota Highlander). The radio issues did happen to us the first year but in the dealer they did a "system upgrade" and that solved the issue. We have driven the Pilot several times to NC, SC, TN, AL and other estates and so far it has been great. I was not expecting to have to replace transmission fluid so often but when replace the transmission works well.

I have researched many cars and done tons of shopping over the past few months, and went into this dealership on a whim. Although they had limited staff, I never had to wait or felt my time was disrespected. Both staff members were extremely knowledgeable and were able to assist myself and other customers properly. I had not researched or considered Chia prior to popping in but I am glad that I did. We purchased a vehicle from this dealership and they have been completely attentive, even after we left the lot. I am happy with my decision and completely recommend Gammy and Heidi if you're ever in the area. Gammy really knows the his stuff. for the first time, I left a car dealership, not agitated or regretful.

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

I bought my 2014 Pilot Touring 4x4 used 4 years ago with 67k miles on her. We're at 150k now still going strong other than tires and routine maintenance no issues at all. She handles great on all terrain and in all weather, shes big enough to haul the family around town, move across the country in comfort or a weekend at the lake and you'd never know there was a trailer or a boat behind you. They did lose a star on the exterior for the paint peel on the roof above the windshield as others have mentioned.

Very friendly and very knowledgeable. This was the first time in my life that I bought a car within 2hrs. I usually take 2 days to make up my mind about a car. When I showed up at Foxboro Auto Gallery I talked to the manager about the car I've been keeping an eye on. He told me everything about the car. He gave me exactly what I wanted for my car. And after the test drive I went to my bank and before I knew it I was driving home with a CR-V. WOW I mean WOW!! Great experience

BEWARE OF THE PAINT ISSUES WITH THESE SUV'S. My Maroon Pilot has chipping paint on the roof due to poor clear coat by Honda and it is going to cost $1700 to get it repainted. BEWARE OF THE VCM ISSUES AS WELL...When the Pilot goes into Economy mode it shuts down 3 cylinders that often get starved for oil. The cylinders will then fail and thats an expensive job to repair. I really love the Pilot but I wish Honda would own up to the issues they are having instead of blaming them on the customer. I do love the amout of room in the car and I love the boxy look. The Pilot handles great in the snow as well

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

If you want a different experience and class of how service and sales is handled. My answer. this dealership has your back Thanks to kas and Tony. They understand it's a team that keeps the customers happy great staff and professional techs No excuses but people solutions to your car They solved problems Best of the Best

Truly a dream this SUV ! The amount of space and comfort is simply incredible! My family and I love everything about our Honda Pilot , such a luxurious vehicle!

They were very easy to deal with and had a wide selection of vehicles at a good price

Great 3 row SUV.. Drives a bit heavier in feel than my Honda CR-V. good performance. comfortable seats, quiet while driving, 25 mpg on highway..

The most stress free and enjoyable buying experience ever! Shant (our Salesperson) was upfront about everything. No games here, and we purchased a truck we are most happy with. And, it checked out perfectly with our Mechanic.

This car is exactly what I needed for my family. It’s reliable and easy to handle on the road and has plenty of roomy to.

Words cant describe the level of professionalism this place shared with me and how easy it was to get approved and into my new vehicle. Thank you guys for all you did. If you looking to buy 110 is where you need to be looking.

We had an excellent sales rep (Marc)! He definitely understand all our needs, wants and went above and beyond with his professionalism! We’d definitely come back in the near future. Thank you Marc G!!

I really enjoyed working with the sale person whose name is FaigIbrahimov, he really made sure that I was Satisfied with my purchase. I will be reaching out to him again for my next purchase. Melvin Richmond.

Have a 2014 white Honda Pilot with 74k miles on it. Just giving a rundown of things that have needed to be addressed since I purchased it in Nov. 2016. I live in Fl where I've heard that the heat & humidity wreak havoc on car electronics in general. Sept. 2021 - Replaced Multiplex Control Unit (MCIU) due to a parasitic drain on the battery. Went through 2 batteries in two months because of this issue. Sept. 16, 2022 - Car battery was completely dead. Had it towed into local dealer for diagnosis. They could not find an issue with any electronics. Sept. 26, 2022 - Car battery appears to have power, but vehicle won't start after attempting to turn the ignition. Could be the starter, but won't know until it gets towed.

I had an exceptional experience purchasing a vehicle from Highline Group. Upon expressing interest in a test drive, Sales Manager Ted promptly contacted me to arrange the appointment. During the test drive, Salesperson Robert exhibited remarkable enthusiasm and provided a comprehensive overview of the vehicle’s features, addressing all of my questions and concerns. The vehicle was in impeccable condition, as Robert explained that Highline Group maintains an in-house service facility to ensure rigorous quality control. The dealership’s showroom was impressively stocked with a diverse collection of Ferrari, Ducati, and other high-performance vehicles. I promptly finalized the purchase, secured by Highline Group’s competitive loan rate that surpassed offerings from other institutions. I collected the vehicle within one week and have been thoroughly satisfied with the experience. I look forward to returning for future purchases and will confidently recommend this dealership to my associates.

I like my car. I test drove quite a few before deciding to purchase a Honda Pilot. I like the way the Hondas ride, the seats are more comfortable, and the gas mileage for the size of car is descent.

Had a great experience. Was able to fix my explorer’s ac leak and issue with transmission that another Ford dealer didn’t fix. And was able to complete an open recall. Service advisor Russell was great to deal with and went above and beyond.

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

It was a very pleasant experience. They did not try to pressure me into buying a car which would have not helped anyone. They did seem to be very motivated to try to sell me the car I had checked out by negotiating a deal I thought was pretty fair after the initial one or two offerings.

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.