Used Honda Pilot EX-L for sale near Peabody, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

Curren,Bill & Brian the managers of the service department Are simply the best! They bend over backwards to ensure the best experience possible for each and every customer at IRA TOYOTA OF DANVERS!! I won?t go anywhere else period! They are honest professionals that go the extra mile every time! Go and experience the highest level of service that?s unmatched in the industry!!!

OVERVIEW: Found this used 2019 Pilot Touring with AWD, and 8 Passenger seating. It was in great condition. Exterior and interior colors were exactly what we wanted. Purchased it with aobut 74,500 miles on it, newish tires, roof rack rails (great for mounting a backback). Clean carfax. Overall, I'm super glad we got it. We hope we get 200k miles or more out of this Pilot just like we got on the old one The drivetrain is smooth and provides enough power to move us when all 8 seats are used. Lots of comfort and tech features came with this one. DRIVING: Very smooth transmission shifts. No gear hunting issues with the transmission like those reported on the earlier models, especially on the 2016. Feels more luxurious than sport which for us and the family, it's great. Plenty of power for a family hauler. You can use the paddle shifters in Sport mode. 4 AWD drive modes - Normal, Snow, Mud, and Sand. COMFORT: It's super quiet inside compared to the 2011 model. Not as much road or wind noise like our old Pilot. The steering and suspension handles the road nicely, especially on our crappy California pothole-filled roadways. Lots of room. Nice leather seating with ample leg room. Feels a little bigger than our 2011 Pilot. Kids confirmed it feels a little bigger. Front and middle row heated seats are great! Adjustable armrests for front driver and passenger give good support. Plenty of leg room in 2nd row. Small adults and large kids in the 3rd row will be fine. Feels roomier than the 2011. Lots of cup holders. Seats are easy to move and adjust. Single push buttons to move the middle seats forward to get in and out of the 3rd row seats! Easy to flatten them as well to give you room to haul stuff. Rear door sunshades are included in this trim as well. Sunroof with tilt comes with this model, too. Entertainment and Technology: The entertainment system is really nice. 8in touch screen with Apple CarPlay (Android Auto as well) is excellent. Love how GPS displays on the screen while having the ability to have other apps open on the phone. 10 Speakers sound great. The multiple information dashboard can be customized. Looks sleek. The screen is big, bright, colorful and I set mine to show the tripometer information - miles driven, MPG, and range. You have other options - Nav, AWD torque distribution, entertainment info, etc. Outside temp, ECON mode, Adaptive Cruise Control, Lane-Keep Assist System, safety systems, and other indicators are on-screen. Rear entertainment system has yet to be tested but it can play Blu-Ray discs and has an HDMI port and AC plug for another input source. Comes with 2 wireless headsets and a remote control as well. So far, we found 4 USB charging ports. There are lighter ports available as well in case you need more power. Can't wait to figure out CabinTalk when we go on a road trip. You can communicate both ways with the rear passengers using the internal mics, speakers, and Rear entertainment headsets. The motorized rear tailgate with hands-free kick motion open and close is nice to have as well. Keyless entry system with auto-unlock and walkaway auto-locking features are included as well. Remote start is also included with the Touring trim. Safety: Bright LED headlights and well-designed daytime running lights. Auto high-beam LED headlights were a nice surprise.The Adaptive Cruise Control and Lane-Keep Assist are freakily awesome. Keep your hands on the wheel though because it's not perfect. The camera and sensors can get confused. But they're good to have for safety and driving assist, especially on long rides on open highways. Blindspot monitoring, rear cross-traffic sensing, and parking sensors are included and help in those situations. I always disable the collision mitigation feature due to potential problems with the system potentially braking at wrong and dangerous times.

Everyone was so nice and welcoming and accommodating. D and Alex were amazing and helpful and made sure I got exactly what I needed. I am very happy with my new car

Good Family car, spacious, smooth ride, fast, never had problems. Recalls had been taken care of. One of the best reliable car I’ve ever had.

I can’t say enough good things about my experience with North Shore Mazda! From the moment I walked in I was treated with care and professionalism. A huge thank you to Xavier and his team! He is the best! They never made me feel pressured and guided me thru the whole process without EVER making me feel pressured. Jason was very attentive and patient. Andrew was very knowledgeable courteous and helpful. Every member of the staff I encountered was great. They all made the experience seamless and even enjoyable! Thanks guys!! I highly recommend North Shore Mazda!

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

Working with John was an absolute pleasure. He went above and beyond to make sure the car was ready by a specific date for my wife, and the entire experience was seamless from start to finish. John’s professionalism and attention to detail made the process easy and enjoyable. My wife and I will definitely be back to purchase more cars in the future because of John’s outstanding service.

This is the first Honda I have ever owned and will likely be the last as I expect it to out live me lol. We travel back and too from North Georgia to SW Florida and the car is so comfortable that I make the drive in one day. We get good gas mileage and the Pilot is a nice looking car with plenty of power.

We had a great experience at Ocean Honda Hanover. Dan Gilbrook made us feel comfortable and he was very informative and answering every question from us. In fact, the Pilot we were interested were not available, Dan was helpful to find the car that we want from the other location and made it shipped to Hanover for us. There was no pressure involved in the process and this was my best car shopping experience ever. I highly recommended Ocean Honda Hanover for car shopping and thank you Dan so much.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

Highly recommend Michael and the dealership at Route 110 Auto! We found the perfect car for our daughter. The car drives great, super clean, and our experience with getting in and out was fast, easy, and actually enjoyable! Michael is not your typical shady used car dealer. He was great to work with, we got a fair deal, and he not only treated us great, but I watched him with a young family ahead of us, and he was so considerate of their baby. The whole buying experience was super and we got to drive our newly purchased car home that same day! Our mechanic gave the car a look over, and could not believe how clean this 2014 Honda Civic was. Super happy with our purchase!

After long time researching to replace my 2001 Toyota Highlander, I came to decide on the 2019 Honda Pilot. The Car has a very good feel inside and it's very good looking outside IMO. Seats are very comfortable and AC works great (I live in South Florida). The car has 80,000 miles on it, and I already had to replace the Transmission fluid at 50k and I am due to replace it again on the next oil change. (I never EVER changed my transmission fluid on my 2001 - 289k miles Toyota Highlander). The radio issues did happen to us the first year but in the dealer they did a "system upgrade" and that solved the issue. We have driven the Pilot several times to NC, SC, TN, AL and other estates and so far it has been great. I was not expecting to have to replace transmission fluid so often but when replace the transmission works well.

I am currently leasing my 5th Honda from Cambridge Honda. Ruben Calderon was my recent salesperson and I found him to be very professional, and helpful , especially when dealing with an issue with my insurance company. He promised me excellent customer service and is a man of his word. I highly recommend Cambridge Honda and Ruben Calderon for their excellent customer service.

The SUV meet all my family need with space, seating and tech that come from the factory are perfect for us. My wife works as an independent contractor she has a lot of equipment to move during the job hours. Picking kids from school after work work out perfectly without having to toll trailer around with her.

We recently purchased our second Lexus RX350 from Bobby B at Auto Country, and once again, the experience was absolutely amazing! Bobby B has an incredible way of making the car-buying process not only fast but also completely painless. We’ve been consistently impressed by his professionalism and dedication to providing top-notch service. The entire team at Auto Country goes above and beyond, with special thanks to Mike as well. From start to finish, every step of the way has been smooth, and their attention to detail is unmatched. Our vehicles have always been delivered clean, in excellent condition, and ready to hit the road. The level of customer care we’ve received is second to none. After two seamless experiences, we are confident we won’t shop anywhere else for a vehicle. Auto Country and Bobby B have earned our loyalty for life! If you're in the market for a new car and want an outstanding customer service experience, look no further than Auto Country. Highly recommended!

I bought my 2014 Pilot Touring 4x4 used 4 years ago with 67k miles on her. We're at 150k now still going strong other than tires and routine maintenance no issues at all. She handles great on all terrain and in all weather, shes big enough to haul the family around town, move across the country in comfort or a weekend at the lake and you'd never know there was a trailer or a boat behind you. They did lose a star on the exterior for the paint peel on the roof above the windshield as others have mentioned.

We recently bought Audi A3 2015 from Kyle. Process has been smooth and the car is great. Would recommend this dealer for any used car buying.

This car is exactly what I needed for my family. It’s reliable and easy to handle on the road and has plenty of roomy to.

IVE DONE BUSINESS HERE MANY TIMES- I HAVE NOTHING BUT KIND WORDS AND PRAISE TO SAY ABOUT THIS CAR DEALER - THE TVERY BEST BEST DEALER AROUND TOWN

I work at a car dealership in VA. A customer traded in their 2011 Honda Pilot EX-L with a little over 185k miles on it. I bought it two weeks ago from our wholesale lot and it's been amazing. I can tell the previous owner kept really good care of it but also the comfortability of the vehicle and the reliability really caught my eye. I have another vehicle I drive but this deal I couldn't pass up. Best vehicle I've ever owned even with 186k on it. It has everything I wanted and the space is great for me and my 2 year old black lab. Buy one if you can find a good deal - they are soooo worth it!!!!

Great 3 row SUV.. Drives a bit heavier in feel than my Honda CR-V. good performance. comfortable seats, quiet while driving, 25 mpg on highway..

I recently purchased a vehicle from Honda north, Jose Dominguez was the sells person, and I couldn’t be more impressed with the entire experience. Jose was very knowledgeable, patient and never pushy. The vehicle was in excellent condition and he even followed few days after the sale to make sure I was happy and pleased with my purchase. I highly recommend him. Thank you Jose!!

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

Had everything I wanted in a car and more love driving my car now it’s beautiful, and reliable, wouldn’t change a thing. Define recommend to anyone

I went over to explore my options and was focused on a car located on the website until I seen one that stood out Lee and staff was patient& pleasant both lol as xxxx,And have referred folks to them

I bought this car from Drive Direct and I had a great experience. Paul Winstead (sales associate) was very friendly and very helpful. I got the exact vehicle at the exact price that I wanted, and I also got a fair deal on my trade-in.

Evy hit me up and said steve I can get you into something better wasnt really interested in getting another vehicle but what she was saying made sense she introduced me to Carlos and he took it to the next level now driving a 2026 crv from a 2018 Carlos had the vehicle in the front of the dealership waiting took the plates off and I was all set definitely recommended Honda north even the service crew and awesome shout out to Kimberly too sweet heart 💯💯

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

Great dealership! Oisin my salesman was very personable and knowledgeable. The sales process was smooth and fair. Service has been fantastic to work with. Took prompt care of any concerns that arose. Atamian is very well managed and the atmosphere reflects such.

I like my car. I test drove quite a few before deciding to purchase a Honda Pilot. I like the way the Hondas ride, the seats are more comfortable, and the gas mileage for the size of car is descent.

Bought our 2022 Passport at Boch Honda West and felt no pressure from Mike or Rich during the process. Service over the past year has been seamless and stress free. Very accommodating when a timely recall was needed. Supplied a rental without issue.

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

they are the best to deal with, very respectable to buyers, also having a good quality vehicles,i was very welcomed ,by them and also got help for the car i was looking to buy thanks a lot will always consider this place for my car needs.

Bought a nicely used Honda Pilot SUV at Honda of Reseda, Reseda, CA, make sure you speak to Amir-sales and/or Tony-mgr. Great set of nice professional folks. You can tell everyone likes working there. They will give you the best price, too.

We had an amazing experience working with Joey. From start to finish, he was responsive, knowledgeable, and incredibly helpful. He took the time to understand exactly what we cared about and worked closely with us to make sure our needs were met. His professionalism, patience, and clear communication made the whole process smooth and stress-free. Even my daughter enjoyed the experience—thanks to his friendly personality and great sense of humor—which made everything feel lighter and more comfortable. It’s rare to find someone who combines expertise with such genuine care, and we truly appreciate the attention and effort he put into helping us. We wouldn’t hesitate to recommend him to anyone looking for excellent service.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.