Used Honda Pilot Special Edition for sale near Oakdale, NY

I worked with Michael Laporte this past Friday and Saturday. In my 20 years of buying new cars, he was the most honest salesperson I’ve ever dealt with. I walked out with a brand new Honda Accord. Thank you!

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

Fast easy friendly clean. Says it all! This dealership made my life so easy. Thanks !

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

Vincent has always been wonderful to me. He's always on spot and always informs me with everything that's going on.He's the best!!!!!

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

Nick, John, Giuseppe, Tom, Raji, Cathie. There is no better team on Long Island. From start to finish, process was simple, transparent, and easy. Very stress free. The process and team were so good, that after picking up my car on Friday evening, I went back with the wife the following Friday to pick up hers as well! DO NOT waste your time going anywhere else! Thanks again for my Jeep Grand Cherokee 4xe Trailhawk and my wife’s Jeep Grand Cherokee 4xe Summit Reserve!

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.

Keith Bobrick was excellent. He walked me through the whole process of buying a new car (in a timely fashion) and never bullied or pushed me. Never made me wait long either. Thanks a lot

I’ve always dreaded going to dealerships; expecting to spend my whole day being pressured into buying something that I “give in” to so the salesperson shuts up and usually more than I wanted monthly payments to be (lessons learned). My experience yesterday was the complete opposite! My salesman Rob Mosen-super awesome! Honest, real, down to earth. He has the perfect balance of businessman and advisor and I definitely recommend him to everyone. Matt and Ron were awesome too, very personable. The whole atmosphere is comforting. Kind of makes you want to go and just hang out with them all day. Needless to say, I left with a new jeep. Thank you everyone!!

I had a great sales expierence with ralphy sales manager and andrew in sales got my dream car

The staff took the time to understand my specific needs and provided personalized advice without rushing me. I couldn’t ask for more

Ask for Carlos Rodriguez you won’t regret it ! As soon as we got to the dealership he made us feel comfortable I did not feel pressured or rushed . He made the process really smooth . He went above and beyond and successfully got the exact car I wanted . He is a very good communicator very knowledgeable always kept me updated and tried to help as much as possible . Love my new car thank you !!

I bought an Odyssey this month, the process couldn't been better, great dealership to do business with. Corey and Andrew made sure I got the car pre-ordered and all went smoothly, only a couple weeks wait. Steve and Valerie made the paperwork a breeze and finally, Noel helped me on the day I picked up the car. To all a sincere thank you!

Carlos Rodriguez is the best! He did not rush or pressure us and made us feel very comfortable. He is personable and knowledgeable and kept us updated every step of the way. It was a pleasure dealing with him and the staff at Millennium Honda.

Excellent Tasha and Greg the manager are the best that I've every seen in a service area. I will continue to have my car serviced here.

Vehicle was sold before I was able to speak to a sales person. No problem! They were working on it before I inquired about it.

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

They respected my decision-making process, giving me space when I needed it but being available when I had questions

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

Daryl and Jack did an excellent job with getting me the right fit for the Honda I wanted. They were very patience in getting my family the right car.

Went to 5 Star looking for a reliable used car and was impressed by their selection. Bryan helped me compare models without any pressure.

Had the most amazing experience at a dealership. Eric and Xenia help me out a ton. Bought a certified pre-own accord very easy and smooth process. Im very happy with my time spent their

Mi experiencia en 5 Star fue mejor de lo que esperaba. Muy atentos, explicaron todo en detalle y me sentí muy cómoda durante todo el proceso

Great place great people and kemo was a great help thank you for the great truck

Near a perfect vehicle and purchase experience. Best SUV I've owned even better than my last two Acuras MDX. Better than Toyota in many ways including pleasing to the eye, performance and power. I'd purchase again