Used Honda Pilot for sale near DeRuyter, NY

Nick, Greg, and Frank were extremely helpful and attentive. All questions were answered promptly and in detail. The dealership was very nice. I will certainly recommend this dealership to friends.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

Thank you Devin Baird for your service. You made the process of buying a car very easy. We will definitely consider going back to you and NYE Toyota again. You were very knowledgeable ,professional and prompt with any questions that we had. Also thank you NYE Toyota . Thanks again, Sharon and Charles Morse

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

In 2015 purchased a CPO 2011 Civic EX-L, priced a bit higher than I preferred. Had no problems with the Civic. Had family members who lived nearby Lamacchia Honda and for many years (more than 40 year) never had any neighborly conflict. In 2022 bought a 2022 Civic Touring from Honda City of Liverpool, NY, the finance person tried to sell me 3rd party warranties and other services, but they would not honor to repair any damages themselves. Everything was roughly 250 to 1,100 miles away if I needed to obtain repair work from these 3rd party partners of Honda City and they refused to offer me Honda Care Extended Warranty. Called a Honda Dealer in Massachusetts and got a favorable Honda Care quote and purchased from them. I went to Honda City with appointment for the 6-month service as dropped off early morning, but they never touched it and had to come back the next day. Oil Change was not done, said had not reached 5K miles. Engine was making noise, said it was normal, had molding that the factory put on that was defective, told would not fix because it came from factory that way. For my 12-month service took to Lamacchia and they did everything I asked. Civic has a power steering recall, at Lamacchia was in and out in 35 minutes. Staff is nice, place is clean, and have not had any issues. Yes! Honda City seems to carry one or two higher trim levels that Lamacchia won't have in inventory, but Lamacchia has a much larger selection of lower trim levels. Example Honda City has 40 vehicles and Lamacchia has 160 vehicles. Honda City lacks that personal engagement to make you feel comfortable. At Lamacchia it feels more down to earth, and you get treated like a person. Go in with a good attitude, ought to leave with a good attitude. If not satisfied, how could have been done better. If the staff at Lamacchia Honda treated you unkind or unfairly, ask for Mr. Lamacchia and he will take care of matters so you can leave as a happy customer.

After almost 180,000 trouble-free miles with our 2015 Pilot and an excellent Honda dealer near by, we really didn’t look hard at anything but another Pilot when it was time for a new car. Our EXL, purchased in March 2024, just turned 20,000 miles. We have had no issues with it, and the trip computer says we have averaged 27.1 mpg over the last 5500 miles. That is about 4.5 mpg better than the 2015. The good: It is extremely roomy and comfortable, even the third-row seats. We are very pleased with the fuel economy for a vehicle of this size. The headlights are the best we’ve had on any vehicle. I really like the rugged looks, especially compared the the previous generation. It’s great on snowy and slippery surfaces. The not-as-good: This is my first vehicle with all the modern safety aids. I find the lane-departure system annoying, especially in construction zones. The first time I backed out of the garage with bikes on a hitch-mounted carrier, the car automatically slammed on the brakes so hard I thought I ran into something. (Pro tip: Use tow mode when hauling bikes.) I don’t use the adaptive cruise control because it starts matching the speed of the vehicle ahead long before I would normally change lanes to pass, even with the system adjusted accordingly. However, I can’t see that future vehicles will have FEWER of these features, so I suppose I will just have to get used to them.

Always had my work done on my vehicle and bought one from them, Zack was great to work with and had the truck cleaned and ready for me. They are honest and are always there to please

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

With a FaceTime phone call, AJ figured out my “non beep/non flashing running lights” problem on my 2016 Odyssey.A connector was not connected after a new radiator was installed. Thank you AJ!!!

Great car. Love Honda. Interior is fantastic. Touring comes with a lot of useable features. Exteriors looks sharp, not a box. Pick a good dealer for service.

After searching online for a new vehicle I decided to check into vehicles at Lamacchia Honda. They contacted me right away, asked me what information I would like to know, and whether or not I wanted to come to the dealership for more information and to possibly take a test drive. I decided to purchase a vehicle from a different manufacturer so I did not visit their dealership. I was pleased with them.

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

My family have been going to Lamacchia for years and I would not go anywhere else. Traded in a 2009 CRV for a 2021 CRV. Jake S. was great to work with; attentive, transparent and a seamless process overall. No surprises at signing. Plus, they have two golden retrievers that just hang out and pet.

Purchased a 2025 Honda pilot EXL it is so smooth. The 10 speed automatic works flawlessly if you’re in the market for a midsize SUV I highly recommend you take a look at the pilot.

Alan Buyer is a class act. Deb Matticio made it the best car buying experience ever. She knows more about the product than anyone I have ever met. She was so helpful. Reasonable on the dreaded trade even. She was evening helping me 10:00pm at night with my new Purchae. Thank you again love my XC60 volvo.

Near a perfect vehicle and purchase experience. Best SUV I've owned even better than my last two Acuras MDX. Better than Toyota in many ways including pleasing to the eye, performance and power. I'd purchase again

I purchased a new 2025 CR-V and was 100% pleased with salesman Turget, Price, trade-in and information were fair and professional

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

Purchased my pre-owned Volvo at Alan Buyer last year, have had no issues and the servicing team has been kind and helpful! Really nice staff overall.

Vehicle covers our needs for towing the family fishing boat. Great for winter driving in our region. This model year cargo space is better than many of the other SUV's available.