Used Honda Pilot for sale near Highland Park, TX

I recently had the pleasure of working with Trey as my service advisor, and I cannot express enough how exceptional he was throughout the entire process. From the moment I arrived, Trey greeted me with a warm and friendly demeanor that immediately made me feel valued as a customer. Trey took the time to listen to my concerns and clearly communicated the service options available to me. His extensive knowledge and genuine passion for his work were evident, which gave me great confidence in his recommendations. He kept me informed every step of the way, providing updates on the progress and ensuring that all my questions were answered promptly. What truly sets Trey apart is his unwavering commitment to customer service. He goes above and beyond to ensure that every customer feels appreciated and understood. It's rare to find someone who not only gets the job done efficiently but also does so with such a positive attitude. Thanks to Trey, my experience was not just seamless but truly enjoyable. He exemplifies what great customer service should be, and I wholeheartedly recommend him to anyone looking for a service advisor who genuinely cares about their customers. Thank you, Trey, for your outstanding service!

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

I highly recommend Four Stars Nissan! They have very friendly staff, transparent pricing, good environment! You won't regret it!

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

The dealership was clean and Christopher Walker, our salesman, was very professional and kind. If I buy a car I will come here!

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

I've had Volvo's for the past 20 years and the main reason I bring my cars to Crest Volvo is due to the amazing and outstanding service I always receive from my service advisor Lyn Ford. Not only does Lyn listen and do everything he possibly can to make sure all your issues are fixed right the 1st time, but he goes out of his way to make sure the whole process is smooth and seamless. Lyn thank you for all of your outstanding service you've provided me and my family. As long as your with Crest, we will always have a Volvo, and have it serviced by you and your team.

After long time researching to replace my 2001 Toyota Highlander, I came to decide on the 2019 Honda Pilot. The Car has a very good feel inside and it's very good looking outside IMO. Seats are very comfortable and AC works great (I live in South Florida). The car has 80,000 miles on it, and I already had to replace the Transmission fluid at 50k and I am due to replace it again on the next oil change. (I never EVER changed my transmission fluid on my 2001 - 289k miles Toyota Highlander). The radio issues did happen to us the first year but in the dealer they did a "system upgrade" and that solved the issue. We have driven the Pilot several times to NC, SC, TN, AL and other estates and so far it has been great. I was not expecting to have to replace transmission fluid so often but when replace the transmission works well.

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

I went to Patt Lobb Toyota yesterday to get the 5k service done on my Grand Highlander Hybrid. The staff couldn’t have been nicer. I was only the second person in line to check out, but the receptionist called another employee over to help me. The atmosphere there is always upbeat and I can tell the employees are happy. Hats off to the GM/leadership there as it starts from the top. A+

After almost 180,000 trouble-free miles with our 2015 Pilot and an excellent Honda dealer near by, we really didn’t look hard at anything but another Pilot when it was time for a new car. Our EXL, purchased in March 2024, just turned 20,000 miles. We have had no issues with it, and the trip computer says we have averaged 27.1 mpg over the last 5500 miles. That is about 4.5 mpg better than the 2015. The good: It is extremely roomy and comfortable, even the third-row seats. We are very pleased with the fuel economy for a vehicle of this size. The headlights are the best we’ve had on any vehicle. I really like the rugged looks, especially compared the the previous generation. It’s great on snowy and slippery surfaces. The not-as-good: This is my first vehicle with all the modern safety aids. I find the lane-departure system annoying, especially in construction zones. The first time I backed out of the garage with bikes on a hitch-mounted carrier, the car automatically slammed on the brakes so hard I thought I ran into something. (Pro tip: Use tow mode when hauling bikes.) I don’t use the adaptive cruise control because it starts matching the speed of the vehicle ahead long before I would normally change lanes to pass, even with the system adjusted accordingly. However, I can’t see that future vehicles will have FEWER of these features, so I suppose I will just have to get used to them.

Staff was very friendly and knowledgeable in helping us purchase this vehicle. The buying process was smooth and thorough. We enjoyed the conversation with the Auto Nation employees.

This is the first Honda I have ever owned and will likely be the last as I expect it to out live me lol. We travel back and too from North Georgia to SW Florida and the car is so comfortable that I make the drive in one day. We get good gas mileage and the Pilot is a nice looking car with plenty of power.

Ryan Ching provided outstanding service.Extremely pleased with my purchase and the process. The car was ordered and arrived as planned. Delivery process was as described. A overall excellent buying experience!

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

Great service super friendly very time aware overall, I had an amazing time there and I love the car that i'm driving now would recommend all my friends to come

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

Marissa went above and beyond. She had the keys ready, vehicle history printed out, and walked the truck with me. She knows her stuff. She set the bar in customer compared to the other dealerships. I'll will look first to work with her and Five Star from here on out.

I work at a car dealership in VA. A customer traded in their 2011 Honda Pilot EX-L with a little over 185k miles on it. I bought it two weeks ago from our wholesale lot and it's been amazing. I can tell the previous owner kept really good care of it but also the comfortability of the vehicle and the reliability really caught my eye. I have another vehicle I drive but this deal I couldn't pass up. Best vehicle I've ever owned even with 186k on it. It has everything I wanted and the space is great for me and my 2 year old black lab. Buy one if you can find a good deal - they are soooo worth it!!!!

Went in for routine A17 service, only there about 90 minutes- job done very well as usual - very pleased. There is a reason I get all my service done there

Great car. Love Honda. Interior is fantastic. Touring comes with a lot of useable features. Exteriors looks sharp, not a box. Pick a good dealer for service.

Just bought my new 2026 NX350h from Lexus and had an awesome experience with Nicholas Hughes. He made the whole process super chill and easy; really took the time to listen to what I wanted and helped me find the perfect car. No pressure, just solid advice and great customer service. I Definitely recommend Nick if you're thinking about getting a Lexus." Also, a special mention to Greg who helped my cousin and I with great advice on purchasing a car. Thank you both for this wonderful experience.

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

Great Customer Service. Braden Jones has been a please to work with during the car buying process. Appreciate the communication provided.

Near a perfect vehicle and purchase experience. Best SUV I've owned even better than my last two Acuras MDX. Better than Toyota in many ways including pleasing to the eye, performance and power. I'd purchase again

This dealership provided a very pleasant experience and I’ll continue to recommend to friends and family.

Honda Pilot is the best suv. Bell Honda in Phoenix. Honda’s worse dealership in the country. Honda Pilot gives me 25 miles per gallon city and state

Jennifer Killifer was fantastic. She was very professional, friendly and knew about the MDX and options. She was pleasant to work and negotiate with. Thank you.

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

The Best Used Car Buying Experience I’ve Ever Had I went in on a Saturday to purchase a car for my son, and from the moment I walked in, the experience was top-notch. I was fortunate to be helped by Haley, and I truly cannot say enough good things about her. She provided the best customer service I’ve ever received at a car lot—professional, knowledgeable, and genuinely caring. She is a true asset to the company and honestly deserves to be paid well. She's the reason I stopped shopping around and knew this was the right dealership for us. Although I came in during the afternoon and ended up staying late, not once did I feel rushed. Every staff member I interacted with—Haley, Steve, and the team in the business office—was kind, patient, and thorough. They followed through on everything they promised, which gave me full confidence in the purchase. I’m super happy with the entire experience and would highly recommend this dealership to anyone looking for a quality used car and outstanding customer service

This car is exactly what I needed for my family. It’s reliable and easy to handle on the road and has plenty of roomy to.

Tin Tran is the kind of service adviser every dealership should be proud to have. He’s helped me on multiple visits with thoughtful updates, prompt follow-ups, and has always taken the time to point out any coupons or specials that could help me out—even when I didn’t know to ask. What really sets Tin apart is his integrity. I’ve never felt pressured or upsold—just supported by someone who genuinely cares and wants the best outcome for his customers. That kind of trust and consistency means a lot. He’s gone above and beyond every single time, and both Rusty Wallis Honda and I are truly lucky to have him.

I would like to formally recognize Maritza Tamayo for her professionalism and attentive support throughout the vehicle purchase process. Her clear communication, efficiency, and attention to detail made the experience seamless from beginning to end. She handled each step with care and consistency, reflecting a strong commitment to service excellence. I sincerely appreciate her dedication and support.

I have always wanted a Honda Pilot and bought a 2020 model anticipating a great vehicle. It has been back to the shop SIX times for issues with the drivers side mirror. It is supposed to be a fancy automatic adjusting mirror, but instead self adjusts up beyond where I can see in it. The dealer's technicians have tried many things, but still claim they can't recreate what I am telling them I really don't know where to turn now.

Very nice people .Alex was helpful along with everyone else.the contract signing was easy. Not sure what I bought but I think I got a good deal

buy this car because l love this car my friend and everything I just love this car so much dearly so you need to buy it