Used Honda Pilot for sale near Islip, NY

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

I have been viewing used vehicles and somehow requested information from Security Dodge. They reached out promptly to help. I notified them I wasn’t ready to purchase and they promptly removed me from their contact list and offered assistance when I was ready. I will definitely contact when I’m ready.

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

I was here from CT to visit my mom in memory care. My driver’s side window fell into the door leaving me with a triangle of glass sticking out. Upon arrival, Renaldo, greeted me and talked to the supervisor who said it needed a part that they had to order and wouldn’t be ready today. I needed to drive home today for work tomorrow. As I was about to leave, Joe, walked out of the service garage and said “let me see what I can do”. 15 mins later my car came out and the window was fixed!! He said some bolts were loose and he was able to fix it! He’s my hero! I thought I was going to drive 3 hours back home with a broken window. Thank you to North Shore Honda in Glen Head (my hometown), Renaldo for his kindness and especially to Joe for stopping me from leaving and going above and beyond to help me. Thank you so much!! You guys rock😁

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

Baron Honda is the best! 5☆+ in Sales, Service and Parts. All are fantastic, trustworthy professionals, and have been consistently so for all >20 years that I've known 'em.

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

Muy amables todos Gracias a Nancy la recomiendo es muy atenta estoy muy satisfecha cuando lleguen ahí pregunten por ella

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

John Farley is the best sales person. He did a great job with my financing. Thanks.

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.

My experience started from my first call with Sabrina. I called to ask hours for the next day, a holiday. She gave me them but added they were open now, 3, till 5. She can have the cars I was interested in ready for test drive and the sales person, Sevi, ready at the door. So I got up off the couch and went to dealership. Everything as she said. Took me on drives with different cars with Sevi and by 4:50 made a deal. Trade was good. I did have high mileage on my trade, so I can’t complain. Made a decision on a low mileage CRV EX. Red! Then the finance paperwork! Ugh! Felt like a house closing. But they are thorough! Very good experience! Would highly recommend Mariano Rivera Honda!

Very pleasant experience. No pressure to buy from Franklin Toribio. Profesional in his approach and how he treat his client. Will recommend to shop at dealer.

I never have any issues with Legend Nissan service/maintenance department. They start on time, work diligently, efficiently, & repairs, etc., are done in short order without any need for followups for 6 months, or certain milestones. Courteous, knowledgeable, respects owners &. their vehicles. The correct way to manage a business. I live in Queens, NY, so the commute to Syosset, LI is marred by horrible LIE maniacal traffic. If Legend ever opens a satellite in east Queens, book my future appointment there.

Lexus of Freeport gets 5 stars in customer service. The whole team made buying a car easy. The salesman wasn't pushy and worked with me on a price that was fair for us both. The process was quick and efficient. The best car buying experience I have ever had. The Dealership treated us like gold.

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

What an amazing dealership!!!! We recently purchased a new 2025 Tulluride from this dealership and could not be happier with the overall experience. From the moment we walked in to the dealership we were greeted by the manager, Karim with a warm welcome and smiling face. It just got better from there..... Our sales consultant, Johann was the best!!!!! He helped us choose the perfect vehicle based on our package needs ( i.e: vehicle equipment) and explained in detail the features of the vehicle and how to use them. Once we settled on the perfect vehicle for us, we were given an honest and totally transparent out the door cost of the vehicle. Everything was itemized and provided to us upfront without guesswork. We were even told of the special Kia financing deals currently offered and all the manufacturer incentives available. Wow, amazing!!!!! Our only thing next to do was to meet with the wonderful finance manager, Lawrence and sign the deal. Lawrence was awesome too!!!! He explained to us the manufacture warranty on the vehicle and provided us with a few additional options that may be of benefit to us. When all was said and done, everything went great!!!! We got the perfect vehicle, at the price we agreed upon with no hidden fees and the exact monthly payment expected. If we could give Generation Kia a 100 star review we would gladly do so. They are the best dealership and it has been an absolute pleasure doing business with them. Thank you Generation Kia!!!!

I just want to say thanks to Isiah Washington the manager of South Shore Hyundai for being a great and very helpful person, he always goes above and beyond to keep the clients coming back. Customer Service is excellent and I am very thankful to have someone like him managing, because he cares about the customers. He never let you leave dissatisfied. Kudos to Isiah and his wonderful staffs. A very satisfied customer 😀

Near a perfect vehicle and purchase experience. Best SUV I've owned even better than my last two Acuras MDX. Better than Toyota in many ways including pleasing to the eye, performance and power. I'd purchase again

Great place great people and kemo was a great help thank you for the great truck

I drive a Honda Pilot Special Edition- It is by far the BEST car I have ever owned. I have no kids but really wanted an SUV. I drove two civics on lease before and went to look at a CRV. The pilot was around the same price to lease as a CRV and boy am I glad I chose this over that! I keep my third row down and the trunk space is incredible. This is a good car to have in your 20’s despite what people have this car for. My lab and yorkie have plenty of space and i absolutely feel like I am driving a sedan still with how smooth and tight and sporty it drives. I still whip like I did in my car!!!! I cant wait for the next generation to come out, I will probably stick with pilots for a while

AJ salesperson was amazing, got the car i wanted, had to wait 2 days but it was worth it. Lots of love for nissan of Westbury, and thank you so much AJ

It has been a pleasure working alongside Carlos at stream auto. He and his team made it an easy smooth transition for me to leave there with a great car and a smile on my face thanks again team five stars to Carlos

I've owned my 2021 Special Edition AWD for a year now. Put 14,000 trouble free miles on it. No problems at all. Just 2 maintenance services. The second service required a differential fluid change along with the normal maintenance. Kind of surprised it needed such an extensive service so soon but I hear the cross vectoring AWD needs frequent fluid changes. Cost $500.00. Otherwise I am completely satisfied with my purchase.

Overall Great Experience from start to finish. Elder and Ralphie communicated with us every step of the way and made the process of buying our car seamlessly. They both were friendly and professional. I would definitely recommend Stream Auto outlet in Islip if you’re looking for a great selection and team. Mark & Jenny

Chris was very helpful, help get me approved with a very comfortable payment for a very desirable vehicle and he went above and beyond to get me an amazing deal on insurance, my experience with Chris at Showroom Auto was absolutely super, I said a prayer before going there and The Lord delivered me to an Angel.

Been going to same auto mechanic here Steve and this guy is outstanding, he always tries his best and super friendly work is superior and top notch. I wouldnt go anywhere else. Thanks Steve for all your wonderful work.