Used Honda Pilot for sale near Kingston, TN

I am not very easy to deal with but my salesman Joey Gilbert had such patience and especially the manager that I dealt with Pete, I am not sure of his last name. They make sure they do all that they can to get you totally satisfied with your deal. Pete himself (while wearing a tie and shirt) traded out step bars and installed a bed cover to get me satisfied enough to seal the deal that day. I am impressed by their commitment to customer satisfaction, and I won't forget that.

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

Service staff is always friendly and professional at Harper Acura. If I wait for my car that check in with me and before I leave they explain what the work they completed.

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

Jay Kadlek did a great job getting me the car I wanted. He was a pleasure

I work at a car dealership in VA. A customer traded in their 2011 Honda Pilot EX-L with a little over 185k miles on it. I bought it two weeks ago from our wholesale lot and it's been amazing. I can tell the previous owner kept really good care of it but also the comfortability of the vehicle and the reliability really caught my eye. I have another vehicle I drive but this deal I couldn't pass up. Best vehicle I've ever owned even with 186k on it. It has everything I wanted and the space is great for me and my 2 year old black lab. Buy one if you can find a good deal - they are soooo worth it!!!!

Same day service , service personnel were thorough and answered all my questions. The service department was clean with amenities like free coffee and water. Comfortable chairs.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

Hi, we'd like to thank this dealership for answering our questions. We did find another vehicle and really appreciated the assistance that we received.

After almost 180,000 trouble-free miles with our 2015 Pilot and an excellent Honda dealer near by, we really didn’t look hard at anything but another Pilot when it was time for a new car. Our EXL, purchased in March 2024, just turned 20,000 miles. We have had no issues with it, and the trip computer says we have averaged 27.1 mpg over the last 5500 miles. That is about 4.5 mpg better than the 2015. The good: It is extremely roomy and comfortable, even the third-row seats. We are very pleased with the fuel economy for a vehicle of this size. The headlights are the best we’ve had on any vehicle. I really like the rugged looks, especially compared the the previous generation. It’s great on snowy and slippery surfaces. The not-as-good: This is my first vehicle with all the modern safety aids. I find the lane-departure system annoying, especially in construction zones. The first time I backed out of the garage with bikes on a hitch-mounted carrier, the car automatically slammed on the brakes so hard I thought I ran into something. (Pro tip: Use tow mode when hauling bikes.) I don’t use the adaptive cruise control because it starts matching the speed of the vehicle ahead long before I would normally change lanes to pass, even with the system adjusted accordingly. However, I can’t see that future vehicles will have FEWER of these features, so I suppose I will just have to get used to them.

Alex was very friendly and knowledgeable in the service department at Ted Russell on Kingston Pike in Knoxville. The man in another department across the service way was also friendly and loaned me a new explorer with 1600 miles on it for a few days. Usually they come to my house for oil and lub service which is a phenomenal convenience that no other dealer I?ve used but this was mechanical problem.

This is the first Honda I have ever owned and will likely be the last as I expect it to out live me lol. We travel back and too from North Georgia to SW Florida and the car is so comfortable that I make the drive in one day. We get good gas mileage and the Pilot is a nice looking car with plenty of power.

Being writing back and forth and they have been responsive. Answers all my questions fast and offered mor assistance. Thx for all the the help.

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

Very pleasant experience for me being a single mom trying to find the right car for my kids and myself. We love our car. Thank you, Sean.

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

10/10 laid back experience, in and out in less than 30 mins including test drive. 3rd car bought here, zach does amazing

This car is exactly what I needed for my family. It’s reliable and easy to handle on the road and has plenty of roomy to.

They did a diagnostic check on my 2021 Venza and determined I needed a new battery. They did an excellent job communicating with me throughout the whole process. I was very satisfied

The SUV meet all my family need with space, seating and tech that come from the factory are perfect for us. My wife works as an independent contractor she has a lot of equipment to move during the job hours. Picking kids from school after work work out perfectly without having to toll trailer around with her.

Todd and the Harper service team did an excellent job servicing my vehicle… they quickly assessed my vehicle , explained the total vehicle checklist , offered options on needed repairs and completed repairs in a timely manner. I feel confident in their knowledge and would highly recommend their dealership for vehicle purchase and service. We have been satisfied customers for over 12 years and would find it very difficult to go anywhere else !

buy this car because l love this car my friend and everything I just love this car so much dearly so you need to buy it

Jay Kadlec was a great salesman in helping me get a Subaru Forester at a good price. Very responsive and down to earth. Not at all your typical car salesman. I felt very comfortable with him and the way the dealership is run.

Great quiet comfortable road car. I commute between cities about 500 miles, and appreciate the performance, seat comfort, handling, quiet cabin, and decent mileage (about 32 at 70mph, about 29 at 80mph). Only hitch is the cabin controls being a reach from the drivers seat, and having to look over. Mine has a CD player which is great for books and music on the long drives.

No negotiations. Find your car on the lot. Sales rep was excellent and knowledgeable. The pick up and paperwork was simple and well organized. They appreciated my business. I would definitely buy from them again.

Great car. Love Honda. Interior is fantastic. Touring comes with a lot of useable features. Exteriors looks sharp, not a box. Pick a good dealer for service.

As always I had a good report on my car and service department was good. The service department was friendly. The dealership was very clean and pleasant.

I like my car. I test drove quite a few before deciding to purchase a Honda Pilot. I like the way the Hondas ride, the seats are more comfortable, and the gas mileage for the size of car is descent.

nice service waiting lounge and magazines good coffee tea and snacks enjoy TV and newspapers good service on tires good service on car gppd service dept

We bought this new in October of 2010, and have had it since, ever 100k have done the timing belt, never missed oil changes. Have some every recommended maintenance done, and she's now got 220k miles. Right about 200k mark the power steering pump started making noises, so changed it, was really easy to change. Then the alternator went out, which was harder to change, but did it. Can't complain 1 bit. My wife loves her pilot and says she's going to drive it until the doors fall off 😂. Been through few sets of brakes, few sets of tires, 3 rear sets of shocks, and few other wear and tear items. Interior has held up great, drivers seat has not torn (my wife is tiny) but you can see wear on it, but for 13-14 years of ownership, it can clean up really nice. Only thing is we got the pilot rust spot on the tailgate by the chrome trim, that was repaired once and has now came back.

Excellent service from the moment you pull in the lot, traded in my jeep for a beautiful ram. David Morgan helped me get into it and made sure it was the right fit for me. Rileigh Neumann then helped with all the paperwork and explained any questions I had to perfection. Would highly recommend him Cogdill to any person looking for the right fit for their next ride.

It’s very reliable and it lowkey will gas any knucklehead on the street who wants to get creamed in a race. Best car on the streets, so beautiful I named my kid after it.

Simple, no haggle. Car was clean, actually had new tires on it which was a total surprise. Financing took until the next day, but not the dealership's fault.

I bought my 2014 Pilot Touring 4x4 used 4 years ago with 67k miles on her. We're at 150k now still going strong other than tires and routine maintenance no issues at all. She handles great on all terrain and in all weather, shes big enough to haul the family around town, move across the country in comfort or a weekend at the lake and you'd never know there was a trailer or a boat behind you. They did lose a star on the exterior for the paint peel on the roof above the windshield as others have mentioned.

Great experience with service work on our older Pilot and on our purchase of a new Pilot in the same visit.

Overall very nice Honda Pilot. Pros: blue color, gas mileage, reliability, resale value, cabin space, video player. Cons: too many buttons on steering wheel, 2017 there is push button for changing gears, 3rd row leg room.

Did a recall part …. checked everything else with car and fixed and updated everything…… liked it …. made friends with another Steve 😊

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.