Used Honda Pilot SUVs for sale near El Verano, CA

Very efficient, provided comfortable seating, snacks, coffee/tea while waiting. Check list was thorough and I loved that they washed the car when finished-extra bonus for me! Very customer oriented.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

Came here for service in June and Jenna was an amazing service tech. This woman goes well above and beyond to make clients feel valued and important. If I could give 10 * rating for her patience with all my questions due to this being the first American owned car I have ever owned I would. She has been ultra patient and kind as I bring issues to her that need to be looked at under warranty.

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

Great service. I would go back and purchase another vehicle. Great finance department. Helped me finance used but new car. Left dealer with vehicle that evening.

Great quiet comfortable road car. I commute between cities about 500 miles, and appreciate the performance, seat comfort, handling, quiet cabin, and decent mileage (about 32 at 70mph, about 29 at 80mph). Only hitch is the cabin controls being a reach from the drivers seat, and having to look over. Mine has a CD player which is great for books and music on the long drives.

Had a great experience with Emily Sinkford. She was very nice. Super knowledgeable and patient with all my questions. She’s professional and personal. This was the best car buying experience I’ve ever had! Thanks!

This is the first Honda I have ever owned and will likely be the last as I expect it to out live me lol. We travel back and too from North Georgia to SW Florida and the car is so comfortable that I make the drive in one day. We get good gas mileage and the Pilot is a nice looking car with plenty of power.

I bought my 2014 Pilot Touring 4x4 used 4 years ago with 67k miles on her. We're at 150k now still going strong other than tires and routine maintenance no issues at all. She handles great on all terrain and in all weather, shes big enough to haul the family around town, move across the country in comfort or a weekend at the lake and you'd never know there was a trailer or a boat behind you. They did lose a star on the exterior for the paint peel on the roof above the windshield as others have mentioned.

Just a shout out to Tim in the service department. I appreciate very much the customer service of Freeman Toyota and want to give Tim recognition for always being there, very patient with this senior that can't add oil or take a tire pressure reading. Thank you!!!!!!

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

This is my favorite dealership out of the ones I have visited. The people here are kind and helpful. There was no pressure and no one tried to push cars on me. Their customer service was professional and casual. All my questions were answered and they took my personal considerations into account. It was overall an efficient and stress-free experience.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

My service writer, Stacey, was very helpful and thorough, and kept me apprised of my vehicle's progress throughout the day while I was waiting. However, in the end, the tech team was unable to reproduce nor diagnose the cause(s) of my multitude of intermittent electrical problems that I was wanting to get fixed. Days later Stacey got back to me following a consult with GM, with the suggestion that they should replace the radio, but I have not followed up on a service visit to do that.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

It was a good experience they worked with me to get the deal done a good dealership

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

Rachael K. is an outstanding salesperson. Negotiations were straightforward and transparent. The paperwork process was mercifully brief. The dealership is expediting an add-on trailer hitch without involving us with the service department

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

I have never used ANY online shopping tool to buy a car, my experience was grand. Everyone in the dealership was knowledgeable and willing to help with any questions I had. The car was as described and the process was easy! Thank you Carmax!

Truly a dream this SUV ! The amount of space and comfort is simply incredible! My family and I love everything about our Honda Pilot , such a luxurious vehicle!

I've been using this dealership's service department for years and bought my upgraded Prius from them after an accident. I've always found the sales staff and service staff to be first rate. It amazes me there are so many negative reviews on this site as I have not found anything but great service here.

After almost 180,000 trouble-free miles with our 2015 Pilot and an excellent Honda dealer near by, we really didn’t look hard at anything but another Pilot when it was time for a new car. Our EXL, purchased in March 2024, just turned 20,000 miles. We have had no issues with it, and the trip computer says we have averaged 27.1 mpg over the last 5500 miles. That is about 4.5 mpg better than the 2015. The good: It is extremely roomy and comfortable, even the third-row seats. We are very pleased with the fuel economy for a vehicle of this size. The headlights are the best we’ve had on any vehicle. I really like the rugged looks, especially compared the the previous generation. It’s great on snowy and slippery surfaces. The not-as-good: This is my first vehicle with all the modern safety aids. I find the lane-departure system annoying, especially in construction zones. The first time I backed out of the garage with bikes on a hitch-mounted carrier, the car automatically slammed on the brakes so hard I thought I ran into something. (Pro tip: Use tow mode when hauling bikes.) I don’t use the adaptive cruise control because it starts matching the speed of the vehicle ahead long before I would normally change lanes to pass, even with the system adjusted accordingly. However, I can’t see that future vehicles will have FEWER of these features, so I suppose I will just have to get used to them.

Had service which included recall issues for my EV. Was treated very respectfully and competently. Javon was excellent.

The SUV meet all my family need with space, seating and tech that come from the factory are perfect for us. My wife works as an independent contractor she has a lot of equipment to move during the job hours. Picking kids from school after work work out perfectly without having to toll trailer around with her.

Great service, from phone contact to arrival to completion of service. Everyone I was in contact with was helpful and honest. Service was prompt and correctly performed.

Great 3 row SUV.. Drives a bit heavier in feel than my Honda CR-V. good performance. comfortable seats, quiet while driving, 25 mpg on highway..

Muy buena experiencia,buen servicio y buena atencion muy amables

buy this car because l love this car my friend and everything I just love this car so much dearly so you need to buy it

I loved the no hassle and great price on warranties. I would recommend CarMax to everyone.

Have had 4 Hondas. One I put almost 300,00 miles on with no major problems. Will buy more. Handles with ease, plenty of storage. We've had 2 Pilots and 2 Ridgelines.