Used Honda Pilot SUVs for sale near Rye Brook, NY

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

I had a great experience working with Nour, who was very friendly and knowledgeable. He helped find the right price. I absolutely recommend Nour and NJ State Auto.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

I almost purchased a vehicle from BMW of Ramsay, and even though I did not, it was still a great experience. Frances, my sales rep, was great. Frances sat with me and we narrowed down myriad options into three discrete choices. Frances was response with texts, and let me take as much time as I wanted in viewing cars.

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

went there for the first time about 1.5 weeks ago for service - great experience - Emily was amazing...personal yet professional - she stayed in contact with me and kept me updated about the car, every step of the way - highly recommend their services -

After almost 180,000 trouble-free miles with our 2015 Pilot and an excellent Honda dealer near by, we really didn’t look hard at anything but another Pilot when it was time for a new car. Our EXL, purchased in March 2024, just turned 20,000 miles. We have had no issues with it, and the trip computer says we have averaged 27.1 mpg over the last 5500 miles. That is about 4.5 mpg better than the 2015. The good: It is extremely roomy and comfortable, even the third-row seats. We are very pleased with the fuel economy for a vehicle of this size. The headlights are the best we’ve had on any vehicle. I really like the rugged looks, especially compared the the previous generation. It’s great on snowy and slippery surfaces. The not-as-good: This is my first vehicle with all the modern safety aids. I find the lane-departure system annoying, especially in construction zones. The first time I backed out of the garage with bikes on a hitch-mounted carrier, the car automatically slammed on the brakes so hard I thought I ran into something. (Pro tip: Use tow mode when hauling bikes.) I don’t use the adaptive cruise control because it starts matching the speed of the vehicle ahead long before I would normally change lanes to pass, even with the system adjusted accordingly. However, I can’t see that future vehicles will have FEWER of these features, so I suppose I will just have to get used to them.

DCH Paramus Honda is the place to go when looking for a new car! Hamad is the most helpful salesman. He always has your best interest at heart and makes sure you’re getting what you really want! He has helped me and my family with over 6 cars over the years. Each time was smoother than the last. If you’re looking for a new car- ask for Hamad!

This is the first Honda I have ever owned and will likely be the last as I expect it to out live me lol. We travel back and too from North Georgia to SW Florida and the car is so comfortable that I make the drive in one day. We get good gas mileage and the Pilot is a nice looking car with plenty of power.

I was here from CT to visit my mom in memory care. My driver’s side window fell into the door leaving me with a triangle of glass sticking out. Upon arrival, Renaldo, greeted me and talked to the supervisor who said it needed a part that they had to order and wouldn’t be ready today. I needed to drive home today for work tomorrow. As I was about to leave, Joe, walked out of the service garage and said “let me see what I can do”. 15 mins later my car came out and the window was fixed!! He said some bolts were loose and he was able to fix it! He’s my hero! I thought I was going to drive 3 hours back home with a broken window. Thank you to North Shore Honda in Glen Head (my hometown), Renaldo for his kindness and especially to Joe for stopping me from leaving and going above and beyond to help me. Thank you so much!! You guys rock😁

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

I purchased a HRV last month from Hillside Honda. My sales person was Ahnaf. His non pushy quiet reserve was what I needed to ease me into the scary world of a solo senior woman entering a dealership to purchase a car. He made me feel comfortable and he was more than helpful in answering my questions about the mechanics and details of the car. No question was off limits to him nor did he hassle or push me to purchase the car on the spot. I had plans to visit other car dealerships in the area and Ahnaf graciously said he knew I’d return. A few other visits to nearby dealerships and test driving other cars, I returned to Hillside Honda to purchase my car. The day of my purchase, I had a few personal snags but Ahnaf patiently made sure I was comfortable and well taken care of while my issues were resolved. He even took the time to set up my Car Play so that I could drive with my favorite tunes. I’m so happy with my purchase and would recommend seeing Ahnaf at Hillside Honda.

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

The professionalism, patience, and knowledge displayed by Alexis and everyone involved in the sale process.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

Great service amazing people ... Aderly was an amazing Sales Rep .... she has alot of patience and she was extremely helpful... Excellent Customer Service !!! I'll recommend City World of Hyundai any time any day. GREAT PEOPLE !!!!

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

The vehicle we were originally looking at sold the same day we reached out but they worked with us on a great deal and even though we passed for now - we're definitely keeping them in mind.

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

I’ve leased vehicles for many years. I have to say my experience with Ali Bayat @ Mahwah Honda was the best experience dealing with any automobile sales person, there was no haggling and back and forth. He said he would get me in my price range & delivered ! and we all know that is a special gift in today’s car leasing business today. That being said the SUV I leased is a quality vehicle. & if you’re in the market for a Honda, & want to have a quality experience with a sales person Ali Bayat @ Mahwah Honda is your person …. Thank you Ali

Purchased a 2025 Honda pilot EXL it is so smooth. The 10 speed automatic works flawlessly if you’re in the market for a midsize SUV I highly recommend you take a look at the pilot.

John Farley is the best sales person. He did a great job with my financing. Thanks.

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

I can't tell you how happy I am with the service you provided, the great price you offered, and I just love my "used" Prius. Even though you are over four hours away from where I live and three states away, I would definitely come back again to Penn Toyota to purchase another vehicle! Your service is impeccable, your attention to detail and the overall great experience I had with your dealership was fantastic. Luis, my, salesman, was wonderful, kind and considerate. Thank You for being wonderful and honest dealership!!!

Great quiet comfortable road car. I commute between cities about 500 miles, and appreciate the performance, seat comfort, handling, quiet cabin, and decent mileage (about 32 at 70mph, about 29 at 80mph). Only hitch is the cabin controls being a reach from the drivers seat, and having to look over. Mine has a CD player which is great for books and music on the long drives.

Amazing service. Vasyl is very professional and gets the job done. Very kind and professional staff

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

Muy amables todos Gracias a Nancy la recomiendo es muy atenta estoy muy satisfecha cuando lleguen ahí pregunten por ella

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.

Reliable and trustworthy people to deal with. ESP. Mo Thank you for your help. Kevin Reilly.

Great experience buying a used gx460. Isaiah was great to work with and even took care of me post sale.

Near a perfect vehicle and purchase experience. Best SUV I've owned even better than my last two Acuras MDX. Better than Toyota in many ways including pleasing to the eye, performance and power. I'd purchase again

Just wanted to leave a 5 star review about Yonkers Kia. I worked with Guillermo Rijo who really hustled to get me the EV6 that I wanted before the end of the EV tax rebate this September. He managed to do it, working together with their showroom manager, Michael Romano. The two of them hooked me up with an excellent EV6 Wind that was better than what I expected for a leasing price that was more than fair. I enjoyed working with both of them and appreciate the effort they put into the whole process. As the days go bye, my wife and I are liking the car more and more. It’s a fantastic vehicle and represents an excellent alternative to the Tesla Model 3 I was driving before. I am super happy with the service and attention I received from Guillermo and Michael at Yonkers Kia. I would highly recommend them to anyone looking to lease or purchase a Kia vehicle. Thanks guys! 👍🏻

Good Family car, spacious, smooth ride, fast, never had problems. Recalls had been taken care of. One of the best reliable car I’ve ever had.

Brought my vehicle to be serviced for two recalls, which they handled quickly and competently after explaining to me what they were and why they were necessary.