Used Honda Pilot SUVs for sale near Severn, MD

Quick, easy and simple. Brought my car in at 8:15am. By 10:15, the shuttle had picked me up and I was on my way back to the dealership to get my car

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

Paper works was ok. Dealership could should have faster computer system to close the deal. Credit dept. officer was very professional.

OVERVIEW: Found this used 2019 Pilot Touring with AWD, and 8 Passenger seating. It was in great condition. Exterior and interior colors were exactly what we wanted. Purchased it with aobut 74,500 miles on it, newish tires, roof rack rails (great for mounting a backback). Clean carfax. Overall, I'm super glad we got it. We hope we get 200k miles or more out of this Pilot just like we got on the old one The drivetrain is smooth and provides enough power to move us when all 8 seats are used. Lots of comfort and tech features came with this one. DRIVING: Very smooth transmission shifts. No gear hunting issues with the transmission like those reported on the earlier models, especially on the 2016. Feels more luxurious than sport which for us and the family, it's great. Plenty of power for a family hauler. You can use the paddle shifters in Sport mode. 4 AWD drive modes - Normal, Snow, Mud, and Sand. COMFORT: It's super quiet inside compared to the 2011 model. Not as much road or wind noise like our old Pilot. The steering and suspension handles the road nicely, especially on our crappy California pothole-filled roadways. Lots of room. Nice leather seating with ample leg room. Feels a little bigger than our 2011 Pilot. Kids confirmed it feels a little bigger. Front and middle row heated seats are great! Adjustable armrests for front driver and passenger give good support. Plenty of leg room in 2nd row. Small adults and large kids in the 3rd row will be fine. Feels roomier than the 2011. Lots of cup holders. Seats are easy to move and adjust. Single push buttons to move the middle seats forward to get in and out of the 3rd row seats! Easy to flatten them as well to give you room to haul stuff. Rear door sunshades are included in this trim as well. Sunroof with tilt comes with this model, too. Entertainment and Technology: The entertainment system is really nice. 8in touch screen with Apple CarPlay (Android Auto as well) is excellent. Love how GPS displays on the screen while having the ability to have other apps open on the phone. 10 Speakers sound great. The multiple information dashboard can be customized. Looks sleek. The screen is big, bright, colorful and I set mine to show the tripometer information - miles driven, MPG, and range. You have other options - Nav, AWD torque distribution, entertainment info, etc. Outside temp, ECON mode, Adaptive Cruise Control, Lane-Keep Assist System, safety systems, and other indicators are on-screen. Rear entertainment system has yet to be tested but it can play Blu-Ray discs and has an HDMI port and AC plug for another input source. Comes with 2 wireless headsets and a remote control as well. So far, we found 4 USB charging ports. There are lighter ports available as well in case you need more power. Can't wait to figure out CabinTalk when we go on a road trip. You can communicate both ways with the rear passengers using the internal mics, speakers, and Rear entertainment headsets. The motorized rear tailgate with hands-free kick motion open and close is nice to have as well. Keyless entry system with auto-unlock and walkaway auto-locking features are included as well. Remote start is also included with the Touring trim. Safety: Bright LED headlights and well-designed daytime running lights. Auto high-beam LED headlights were a nice surprise.The Adaptive Cruise Control and Lane-Keep Assist are freakily awesome. Keep your hands on the wheel though because it's not perfect. The camera and sensors can get confused. But they're good to have for safety and driving assist, especially on long rides on open highways. Blindspot monitoring, rear cross-traffic sensing, and parking sensors are included and help in those situations. I always disable the collision mitigation feature due to potential problems with the system potentially braking at wrong and dangerous times.

Had great a customer service with Jonathan, he answered all of my questions, and also explained everything that my vehicle was getting done. Absolutely recommend working with him.

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

Provided info on vehicle, as requested. I appreciated their response which helps with my car search,

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

Awesome experience! Team over really looked for me and made sure I was satisfied and received the vehicle I wanted!

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

I wanted to purchase a new vehicle. The vehicle I seen online I thought was a great car, Mr. Joel Lisman found me a even better car with less miles and cheaper then the car I was looking at. Once I came to pick up the vehicle I was at Carmax for less than an hour, then I was driving away in my new car. 😁

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

Excellent service and advice. The staff is friendly and helpful. After purchasing my new Accord, all my servicing requirements have been done by Ourisman.

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

William goes all out for his customers and above and beyond, I appreciate the hard work and dedication that he did.

Great quiet comfortable road car. I commute between cities about 500 miles, and appreciate the performance, seat comfort, handling, quiet cabin, and decent mileage (about 32 at 70mph, about 29 at 80mph). Only hitch is the cabin controls being a reach from the drivers seat, and having to look over. Mine has a CD player which is great for books and music on the long drives.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

This is the first Honda I have ever owned and will likely be the last as I expect it to out live me lol. We travel back and too from North Georgia to SW Florida and the car is so comfortable that I make the drive in one day. We get good gas mileage and the Pilot is a nice looking car with plenty of power.

August 10, 2025 – I want to share the exceptional customer service that I received at Passport Nissan in Marlow Heights. First I want to express my appreciation to Chester Pinkney, General Manager, who’s leadership is clearly epitomized through the exceptional customer service his staff provides. Thanks so much Chester! Angie Upshur is my service representative, and she is the epitome of customer service. I had a series of concerns with my 2015 Nissan Sentra, and she walked me through every step of the issues, but more importantly she listened to my concerns. She even ensured that I was taken care of while she was out on vacation – I mean really, this is truly EXCEPTIONAL customer service. Many thanks to Brian Yeager, Manager of the Service Department, who handled my concerns while Angie was away. Brian equally has an exceptional team, and those representatives include Marcel and Damon who also helped me while Angie was away. I truly appreciate their patience, kindness and the exceptional customer service I received. Ultimately, I purchased a beautiful 2025 Nissan Kicks from Salesman Nicholas Ihuoma, who managed the purchase of my vehicle. Thanks so much Nicholas. Also, many thanks to Jose Alvarado Melgar who managed the finance piece for me. I must give; however, the biggest thanks to Michael Andersen, one of their newest salespeople who was assisting Nicholas. Michael walked me through the dealership and explained all the nuances of each of the cars I was interested in – literally everything about the Nissan Pathfinder, Nissan Rogue and listened and talked to me about concerns I had with the Nissan Rogue. We walked up on the Nissan Kicks, and I knew that was my car. It wasn’t the color I wanted but Michael made sure that I got the beautiful Scarlet Ember color I wanted with the full package. I’ve never received a brand-new car with the hood, seats and tires covered in plastic, but Michael made sure that I was getting exactly what I asked for and I absolutely did. Michael Andersen is the epitome of exceptional customer service, knowledge and patience. If you’re looking for a new vehicle, Michael is an incredible young salesperson! Thanks so much Chester for an AMAZING experience and your AMAZING team!

The SUV meet all my family need with space, seating and tech that come from the factory are perfect for us. My wife works as an independent contractor she has a lot of equipment to move during the job hours. Picking kids from school after work work out perfectly without having to toll trailer around with her.

Purchased a F-150 here, and VJ was a pleasure to deal with! in the world of AI and big box stores i’m happy to support a local business in the neighborhood, thanks again for the great truck and transparency

Had everything I wanted in a car and more love driving my car now it’s beautiful, and reliable, wouldn’t change a thing. Define recommend to anyone

I was talking to to John Fetty who Succeeded convincing me to come and get a good deal but unfortunately the day I went there he was not around but Victor help me out through out the process and now I have my new Acura RDX . Thanks to John Fetty and Victor

We were looking for a mid-size SUV because getting in and out of my 2014 Honda Accord was getting a little difficult. We found this Pilot Elite and got a good deal, and the car is hitting on all cylinders. Yes, we will get lower gas mileage, but the more comfortable ride and higher seating position are worth it.

My problem was with the AI contact point at King. Stupid me, I thought Olivia King was a person, and I emailed "her" several times with requests. Before I went in, cars.com asked me to review "her" and the email included a photo of a woman, again making me think I was dealing with a human. When I went in, I asked to speak with her, and was finally told she didn't exist. But was I embarrassed and did I feel stupid! It was very deceptive. And this is not how you want a customer to feel when you're selling something. You need to make it clear up front that the email contact is an AI contact, and any salesperson will be there to help at appointment time. Other than that, it was a good experience. King even allowed the car to be driven 33 miles to my mechanic for an inspection. That's extraordinary. The car was in good shape, and we closed after returning from the inspection.

Good Family car, spacious, smooth ride, fast, never had problems. Recalls had been taken care of. One of the best reliable car I’ve ever had.

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

Bought a car and it was a great experience. Exceptional customer services. I was driving away in lese than 3 hours.

This car is exactly what I needed for my family. It’s reliable and easy to handle on the road and has plenty of roomy to.

Great 3 row SUV.. Drives a bit heavier in feel than my Honda CR-V. good performance. comfortable seats, quiet while driving, 25 mpg on highway..

I had an amazing shopping experience with these guys. Mustafa, the GM was very knowledgeable and helpful. Muhammad was a good salesman. They gave us a great deal and made the whole process seamless and easy! Highly recommended and already referred to family and friends who also got cars from them! Will definitely return here first when I'm ready to buy my next vehicle. I think I found my favorite dealer for life!

After long time researching to replace my 2001 Toyota Highlander, I came to decide on the 2019 Honda Pilot. The Car has a very good feel inside and it's very good looking outside IMO. Seats are very comfortable and AC works great (I live in South Florida). The car has 80,000 miles on it, and I already had to replace the Transmission fluid at 50k and I am due to replace it again on the next oil change. (I never EVER changed my transmission fluid on my 2001 - 289k miles Toyota Highlander). The radio issues did happen to us the first year but in the dealer they did a "system upgrade" and that solved the issue. We have driven the Pilot several times to NC, SC, TN, AL and other estates and so far it has been great. I was not expecting to have to replace transmission fluid so often but when replace the transmission works well.

I had the pleasure of working with salesman Kamau Dawson. He was very easy to work with and got me through the process easily and quickly. I almost gave up looking for a car. I had a great experience and I will refer my family and friends to Mr. Dawson if they decide to purchase a vehicle. I was completely impressed with his professionalism and customer service. He was also respectful and not pushy.

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

Recently I had my car in for repairs at Safford Brown Collison Department. They are top notch all the way around. Service was fantastic from start to finish. Never been involved in an accident but I am glad I went to my Honda dealer to make the repairs in a timely manner.

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

I had a wonderful experience with my service advisor. I am very satisfied. Great personality. I got updated all the time. Great service and a big plus as well was my car got washed nicely. Glad that my car was in his care. Thanks to my service advisor, to the technician and to all that took good care of my car. Definitely 5 stars.

Vehicle covers our needs for towing the family fishing boat. Great for winter driving in our region. This model year cargo space is better than many of the other SUV's available.