Used Honda Pilot SUVs for sale near Stow, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

Fantastic customer service. Tristan was great. Greg and even the GM, Armando. Highly recommend working with them. Last minute, we found a large scratch and they were actually embarrassed it had been missed. Jumped on fixing it and offered to deliver it to us when done. WOW factor!

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

This took a while but we finally figured it out. I had a very slow leak in my front tires, and it wasn't obvious what the problem was. There was no tire puncture. Finally after some weather we figured out that the bead was corroded. Kudos. I'm happy I don't have to think about it.

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

I would like to thank the Toyota team in Milford for the excellent service. From the moment of purchase to the after-sales support, I was very well taken care of. The team was attentive, professional, and always willing to help, making the entire experience smooth and satisfying. I am very happy with the car and the service provided. I definitely recommend the dealership!

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

Yvie Esna was very caring, and happy to help me when I entered the Service Department. She has a personality that you wanted to see when you get your car service. Esna came into the waiting room letting me know that my call will be ready soon. Esna, thank me for coming to get my car service, and if I have any questions please let her know.

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

Juan was wonderful. We do not enjoy the process of purchasing cars but Juan made it quick and easy. It was a nice experience. We look forward to driving a new vehicle

Good Family car, spacious, smooth ride, fast, never had problems. Recalls had been taken care of. One of the best reliable car I’ve ever had.

Everyone was very helpful and friendly. They answered all my questions. Chee was excellent. I highly recommend McGovern Honda . Thank you

After long time researching to replace my 2001 Toyota Highlander, I came to decide on the 2019 Honda Pilot. The Car has a very good feel inside and it's very good looking outside IMO. Seats are very comfortable and AC works great (I live in South Florida). The car has 80,000 miles on it, and I already had to replace the Transmission fluid at 50k and I am due to replace it again on the next oil change. (I never EVER changed my transmission fluid on my 2001 - 289k miles Toyota Highlander). The radio issues did happen to us the first year but in the dealer they did a "system upgrade" and that solved the issue. We have driven the Pilot several times to NC, SC, TN, AL and other estates and so far it has been great. I was not expecting to have to replace transmission fluid so often but when replace the transmission works well.

Just got off the phone with the Parts depth. Excellent service on a difficult clarity issue. They looked up critical info that helps me a lot. They didn't have to but were excellent and whent the extra mile to help me.

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

I spent a lot of time searching for a specific color, make, and model. From start to finish Chris Trombley and everyone else I dealt with at automax to push this deal through were great. There were never any surprises. Communication was excellent and the transaction was as easy as it could be for buying a car out of state.

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.

Purchased a Grand Highlander at Woburn from out of state. Kayo was helpful and consistently available for communication prior to my arrival at the dealership, making the process mostly smooth once at the dealership. There was a minor issue in the finance office regarding out of state temp plates that was addressed and I was able to take the vehicle home same day. Even so, Kayo and Viviani from finance remained professional and supportive throughout. A few days after the purchase, I had a small hiccup at the DMV. Kayo was immediately available and helped me work through issue. I appreciate his responsiveness, highly recommend!

Great car. Love Honda. Interior is fantastic. Touring comes with a lot of useable features. Exteriors looks sharp, not a box. Pick a good dealer for service.

I recently purchased a pre-owned vehicle at the AutoMax in Framingham. I have bought many cars in my lifetime but I can honestly say, this was one of the best car buying experiences I've had in a long time. This was my first time at AutoMax of Framingham and I was able to find the right vehicle, with the right options and at a fair price (compared to your competitors). However, what really made the experience worthwhile and very appreciable was the salesperson Matheus. "Matt" is really a great salesperson. Much different from others I have met and dealt with. Matt is extremely Knowledgeable and professional - Great Hire and Asset! I will continue to do future business with AutoMax and will refer my family and friends as well. Mark

Always great service. Brett, Henry and Ed are always very accommodating.

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

Tommy was so very super. He was helping before I even arrived at the dealer ship. , and once I found which one I was looking at he had it ready for me to take it out for a test drive , and knew it and he took care of everything. I highly recommend them. That go above and beyond. To help you. Thank you Tommy.

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

Today I leased a 2023 Mazda CX-5. I am very happy with this vehicle. The salesman, Paul Denning did an outstanding job in presenting the new features of the CX-5. I was very impressed with the auto start of the vehicle from an app on my phone. Paul took care of all the registration and demonstrated a lot of patience in getting a "binder" from my insurance company so I could get the CX-5 within 24 hours. I strongly recommend Liberty Mazda for your next vehicle and you are in good hands with Paul Denning.

This is the first Honda I have ever owned and will likely be the last as I expect it to out live me lol. We travel back and too from North Georgia to SW Florida and the car is so comfortable that I make the drive in one day. We get good gas mileage and the Pilot is a nice looking car with plenty of power.

I bought a 2011 Chevy Suburban. Liam and John were fantastic. Amazing is an understatement. I did not know there are actually car dealerships anymore that go this above and beyond and as pleasurable to deal with. A+++++++++

We had an excellent sales rep (Marc)! He definitely understand all our needs, wants and went above and beyond with his professionalism! We’d definitely come back in the near future. Thank you Marc G!!

Johnny knew the car, was able to explain all the features and answered every questions. He was friendly and not pushy making my car buying experience pleasant. When I came to pick it up it was clean, had a red bow on the hood, and sign with my name on it. The paperwork process with Ms. Santana was good.

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

I recently bought a 2012 Honda Accord from Central Motors, and the whole experience was fantastic. The team was friendly, professional, and made the process easy from start to finish. They were upfront about everything, answered all my questions, and made me feel confident in my purchase. The car was in great condition, exactly as described, and you can tell they take pride in offering quality vehicles. I’d definitely recommend Central Motors to anyone looking for a reliable car and great service.

Great quiet comfortable road car. I commute between cities about 500 miles, and appreciate the performance, seat comfort, handling, quiet cabin, and decent mileage (about 32 at 70mph, about 29 at 80mph). Only hitch is the cabin controls being a reach from the drivers seat, and having to look over. Mine has a CD player which is great for books and music on the long drives.

Michael has been super helpful and is with you every step of the way. Made buying a car the easiest process ever. Would recommend 👌.

Very nice ride and impressed so far. The Pilot is my first Honda SUV that I have owned. We drove it on a short trip last weekend and overall we were very pleased.

I purchased Kia Rio. Runs and drives great. This is excellent condition. Finance process easy and fast. I pick up the car same day. They are transparent service and explained all situation. Highly recommended

Great 3 row SUV.. Drives a bit heavier in feel than my Honda CR-V. good performance. comfortable seats, quiet while driving, 25 mpg on highway..

My salesman was Brett a great salesman. I told him what I wanted, and he found it for me. He was very easy to work with he stayed in contact with me at all times for young guy. Did a great job selling me my truck. This is my first experience with Car Five and it was a great one. I’ve always bought through the big dealerships. I’ve seen the truck I wanted and he worked with me And South. His sales manager was top notch. Also I look forward to staying in touch with Brett for my future Trucks they were very appreciative of my gift and them also thank you Mark S

Truly a dream this SUV ! The amount of space and comfort is simply incredible! My family and I love everything about our Honda Pilot , such a luxurious vehicle!