New and used 2026 Honda Ridgeline Black Edition trucks for sale near Chicago, IL

Very clean for covid times which is great. The service dept excels- Luke is terrific and I never feel like a factory, cranking out the next customer. Clients matter - they know your name (no, it's not the Cheers bar) and value your business. Professional, reliable and they have gained my trust. Definitely recommend getting your Honda serviced here.

This place provided a great communication and had videos to show progress while you wait inside. The person I was talking to made sure to provide me all the details for my car maintenance. I had a car problem and he was able to help me maneuver through my options on what I need to fix and if I had any warranty.

Have bought multiple cars with Bob O, great experience every time!! Won’t go anywhere else.

I was helped by OJ, it was my first time buying a car from a dealership. OJ ensured it was a good experience, I felt welcomed and understood everything that was going on however; should I have receive an email by now to receive the account set up of my car payments?

I scheduled an appointment to replace the DRLs (daytime running lights) for my car's headlight because it was going out. This was covered under warranty. After dropping my car off, I was told that the DRL in my other headlight was failing and would also be covered. Because the entire headlight housing has to be replaced, including removing the bumper to do so, I was actually excited that both could be done at the same time! The next day I received my vehicle back and the headlights looked great. I ended up having some sensors for the driving assist systems throw some errors and had to bring it back the following day. These warnings were on the entire time, until I ended work to drive the car back to the dealership. After doing some thorough scans, it seemed to just be a fluke and nothing major was wrong, which made me relieved because sensors and other systems can be a pain to fix. Throughout this whole experience, I want to say thank you, and shout out Giacomo and Evan for assisting me! Giacomo helped with my initial headlight replacements and Evan helped me when I had to get the driving assist errors sorted. They were both polite, kept me informed, and made the experience smooth and delightful. I usually don't take my car to the dealership for work, but having my first major dealer experience be this normal (in a good way) was a breath of fresh air from storied I've heard. I would definitely recommend this location for good service, friendly staff, and addressing important questions!

my service person was incredible ! the waiting area was awesome, great service no surprises,'ll defintly go back again they honored my 3 oil change

I would like to leave this review for Chris Liszewski . He’s been amazing with helping me get my new used car. He literally helped me with every issue and barrier we I encountered. five out of five stars for Chris !

It was good and the dealer was really helpful with the process. But the APR was too high for me, hope this will reduce in future.

Vince saw my purchase all the way to the end. He went out of his way to find the HRV I wanted and picked it up himself. I've bought several new vehicles and he is the best sales representative I've ever dealt with. He is a number 10. I won't hesitate to recommend him and the dealership .

Kyle Crump, our Napleton sales associate, was truly amazing and made the purchase of our CRV a thoroughly enjoyable and seamless experience! He was highly professional, knowledgeable, and patient as we researched many potential options! Kyle was the main reason we decided to buy from Napleton. If you are in the market for a new or used car, we highly recommend Kyle and the entire fantastic team at Napleton Honda!

This Honda dealership is the best. I have been going here for years. They have built a beautiful facility recently that has a welcoming environment for customers. Their staff are very efficient and provide top notch customer service.

Worked with Darrius..finished my vehicle before estimated time..! Great advisor..! Always helpful..and courtesy..!

10 STARS I’ve been coming to this location for few years and overall, I have to say that they are very attentive. When they list and explain the problem with my van, they are always clear. Marco from Service Department always goes above and beyond…the best experience. From pulling into the garage to getting my rodder fix, to rental car, he made it a stress-free transaction. Which I believe, is how it should be. Marco is always friendly, professional and efficient. I cannot forget Carlos who helped walked me through rental car yesterday. He was very knowledgeable and patience to my questions. Then the other Marco from Service Porter did a fantastic job washing and cleaning my van. I mean, my van looked brand new…he was very thorough. I have never experienced this kind of service. My one-hour commute to this location is totally worth it. Great hire manager. Even though this facility is a first come first serve basis they can get very busy here sometimes, but when I come in when they first open or even at 9am I am usually out the door within 1-2 hours. The staff/check-out will do what they can to help speed the process. It really depends what type of work you need to be done.

Took my car in for an oil change and inspection. Also asked them to look into a noise that I hear on occasion. They were very professional and thorough, although my car did not replicate the noise I heard earlier. I was treated very well, and will return to this dealership.

Dave at the Service Desk helped out with an issue I had on my Honda Accord. Excellent experience, was able to get me back on the road in no time.

This was a great place as soon as I walked in everyone way very friendly and attentive.

10 stars!! ⭐️ Stellar customer service from inquiry to driving away with a great car at a great price. Best car buying experience I’ve ever had.