New and used 2026 Hyundai IONIQ 5 Limited for sale near Arcola, VA

These reviews are so surprising. It seems the newer cars are treated better than the older models, which is not good. I bought my Accent at Alexandria Hyundai, used, but not serioiusly (4,000) miles. Each appointment was different as far as customer service. Sometimes it was ready early, sometimes much later than promised, and other times right on time. The trick is not to leave a message with the receptionist or someone else in maintenance. Go right to the dealership manager. If they are not available right then, ask again and again to see the manager until you see them. Remember this is Covid-19 season. All services are delayed or forgotten from time to time. Services are overbooked and tempers are frayed. As far as MY Accent? Everything was taken care of, I got phone calls, the manager was so helpful and I will be replacing my Accent within the year for a newer model. I bought my beautiful 2007 light blue car with 4,000 miles. I now have 104,044 miles and the car runs like a champ! I've gotten major, expected repairs done on time and oil changes faithfully.. Don't give up on Alexandria Hyundai. Just know who to talk to. Like any other business. You'll get more accomplished with the Managers. If not, change dealers - just make sure to give them a chance to make it better. Happy New Year!

Don't understand the earlier review - liked the car but only gave it a 1 rating overall??? I LOVE this car, 5 rating overall. Just purchased a month ago, so cannot rate reliability yet. However, comfort and performance are stellar. With a 300+ mile full range, you cannot be too concerned about finding a charging station. Just do a little planning. Everything well designed. You do need to figure out all the bells and whistles though. Manual was written by someone whose first language is not English.

I visited Sheehy Hyundai of Chantilly for service on my 2023 Tucson. It was easy to get an appointment. I was received in the service area quickly and informed of the service I would receive. I was notified of the progress of my service and other recommendations via text. The Service Technician was efficient and knowledgeable. It was a great experience.

The staff was very helpful. We came to look at the car on one day and were able to see a similar car and get information. The staff kept in contact and when we were ready to buy they found the specific car we wanted.

Decided to leave this review, I have read lots of horror stories on Google/Reddit about bad car dealers and seen enough advice videos on YouTube on how to deal with slimy car dealers that you start believing there aren’t any good dealers out there. Now I cannot vouch for everyone, but I can say my experience with Alexandria Hyundai was pleasant and professional. I had been looking for a Certified Hyundai Palisade for a while which was less than 2 years old with less than 20K miles and I found one listed at Alexandria Hyundai. It was a 2024 with ~13K miles. The listed price was very close to what I would consider fair and within my budget. I emailed their Certified Pre-Owned team and was surprised to receive a quick response. Interestingly there was no attempt to force me into a phone call. They at no point asked me my phone number and ware happy to answer my questions and then provide a "out the door" price (After I had provided some of my details for them to calculate TAX/Registration etc.). I would like to point out that my search was extended 200Mile from my zip code and Alexandria Hyundai was on the edge of that 200 Miles. I am based in NJ and they are in VA. The quote they provided had no surprise additional costs, just the Price of the Car as on the website, TAX, Title/Registration and Documentation fees. They indicated they were not looking to haggle, but they were only slightly of the number I was looking for. I let them know that I was very motivated to close the deal, and they did move slightly to meet my budget. Their prices don't leave a lot of room for haggling, which is always good. I wanted to be certain that they would be honoring this quote as I needed to travel 200Mile to pick up the car and they confirm that, and they did honor it !! :) I ended up using my own financing, they tried to get me a better number, but my Credit Union had pre-approved me for a better rate. Here too I would like to point out, there were no pressure tactics; no last minute pressure to buy expensive extended warranty. An extended warranty was offered to me, but it was entirely my choice. Overall, I would say to some extent my faith in humanity is restored (At least I have utmost faith in Alexandria Hyundai). I would personally like to thank Eduardo Pozo who was patient with me and answered all my questions and was always quick to respond on email. I would also like to thank Peter Kim (Finance Manager) who helped me close the deal and had me out of the dealership in under 2 hrs. on a rainy Saturday. I would wholeheartedly recommend Alexandria Hyundai and their team!!

My last service appointment was extremely positive. Hudson reached out with contact information early on and was responsive. I really appreciated the video update on my car which helped me see clearly what work was being done on my car. I especially liked that my car was brought around to the entrance so I did not have to go looking for my vehicle in the full lot.

My initial experience at the Safford Brown Kia Dealership was extremely disappointing.I had an appointment with Mark Tehrani concerning the purchase of 2015 Toyota Rav 4.Upon my arrival he acted in a very unprofessional and disrespectful manner(the vehicle that I went there to purchase was already sold and was not even apologetic.Luckily for me one of the managers intervened and the day had a happy ending.Mark Tehrani is not suited for this position,I’ll never recommend anyone to do business with him.

I had work done on my Hyundai Sonata on February 17, 2025 and Josh Durdaller was the Service Advisor. Josh was very courteous & greeted me cheerfully as I approached the desk to do the paperwork for maintenance on my car. Later on he let me know that certain services needed to be done on my car to keep it in good working order. He patiently explained all the work that needed to be done and how long it had been since I had had those services performed. And Josh was right - the services he recommended did need to be done. I trust Josh because I have worked with him throughout the years and he always been honest and straightforward with me. He is very professional in his work. You have my permission use my review any way you see fit. Sam McCrea

I bought Tucson 2023 and I salesman was Chris Gipson. Chris is a charming, respectful and very knowledgeable person, he will explain everything about the vehicle and will let you to make a decision, he is not pushing you but he will encourage you to make a right decision. I have very good experience with him and recommend him to everyone

Everyone in the dealership was very friendly, responsive and attentive to our needs, they were very patient