Used Hyundai PALISADE for sale near Fair Lakes, VA

I rcvd excellent customer service. After a recent hospitalization, to receive the level of empathy from Carlos was comforting, although I was experiencing pain and discomfort as I sat waiting for my vehicle to be serviced. Carlos constantly checked on me. It reminded me of how I would constantly check on my patients, as a frontline worker. Even his voice sounded different, There was an added layer of concern and I might add that he always established eye contact, and he waited for a response. All I can say is that Carlos's full demeanor impacted me tremendously. People may not always remember what you do or say...but they WILL remember how you make/made you feel. Carlos is an asset to Darcars, I sure hope you all make him feel he's a valuable employèe.😊

I have had the car for almost three months. I used it when my son’s family and others visited so I often used every seat. I have a Limited Trim with a tow hitch. I got the car for visiting family and also to be able to tow a small to medium sized camper. I have owned many Mercedes, BMW’s, Mini’s and other brands and this is the most luxurious. It is as good or better than the German cars on equipment and comfort, just not as fast. Ventilated seats, three rows of power and heated seats and all the tech you can want, which I love. My favorite is the amazing lane keep assist which practically drives the car by itself and the 360 camera for parking and not hitting things. Try to price a Mercedes or BMW 3-row with the same features and you will be at least $85-90k if not more. You could buy his and hers Palisades for the same money, the Calligraphy even has the massage seats. The car is quiet, smooth and absolutely gorgeous interior. I can afford most any car I want and I personally love the value proposition of this car and the low maintenance costs. The car plays a musical tune every time you close the door like a welcome. All my camping gear fits into the back with room to spare (and third row down). The only quirk is the rain sensing wipers do not seem too sensitive. I don’t mind no wireless Car Play as a plugged in phone stays charged. Once I tow with it I will write another review but if you want this feature know it comes with a hitch, ball, prewired with the wire kit for trailer brakes and a tow mode! That’s pretty cool. Full sized spare, too. If you want luxury, space, lots of seats and good towing capacity run and get one. You don’t need to shop the competition unless it’s the Telluride. I got a great year end deal on mine, too. Hyundai is improving its vehicles every single year. I have had three now (Kona, Tucson and Palisade) and they have all been great. Oh, I have gotten up to 26mpg on the highway but most the time my mileage is exactly like the ratings. As low as teens in the city doing errands. Not bad for a two ton car.

Friendly staff quick service/I love pancakes sooo I hop next door is convenient 😂 the only issue I have is when calling to make an appointment someone doesn’t always answer & if you want a Saturday appointment it will take a few weeks

Just be aware that if you buy a white one that Hyundai had a problem with the paint just flaking off. On the roof of my car which is white, I have big strands and strips of paint coming off and the car only has 20,000 miles. They covered it under warranty for 10 years but it's just a hassle.

I love my new car! Mario Fernandez you were great. Britt Ford you have an awesome team and they were very professional. They truly gave me the best deal. I have been looking for a car on many sites for a couple weeks and I have seen a lot of cars. The cars were dirty and had misleading descriptions. I found my car at Britt Ford and I was totally impressed on the cleanliness and an accurate description of the car. I’ll be a repeat customer. Thank you Britt Ford!

It is very comfortable to ride in. Has a a lot of luxury features. Lane change alert. The cruise control withe with the adaptive feature is great.

I purchased a new 2024 Hyundai Palisade Caligraphy in December 2023 and as of now (April 2024) have almost 4,000 miles on the car. Overall mpg is 20.0 (driving 90% of the time just local streets @ 30 to 40 mph). I've noticed when I drive it on the expressway for 15 or 20 miles I get considerably better mileage. Knock on wood, but so far I've not found one defect in the car. I think you do get a lot of car for the money. Lots of room with a comfortable ride. Good headlights. HVAC seems to work well. I'm suprised how well the ventilated seats work. Decent acceleration. Good electronics. Reasonably quiet and smooth ride. Good visibility out of the vehicle with a good driver seat position. Good rear seat leg room (captain chairs). Digital Key works well with my iPhone 13 and Apple Watch Series 7. Only miss is no power-folding mirrors. Can't yet comment on the complimentary Hyundai service as the car is not yet ready for it's first service appointment.

So far a very Professional and great experience to date with Koons Ford of Falls Church. Ask for Pablo! Edi. Amazing experience. We had a different situation where we needed to trade our car in for a new vehicle! From test driving to intent of having Ford Active Version, it was a memorable ride back home with an explorer Platinum!! Mr. Dean at Finance helped us understanding everything in order where we felt connected and here we are. Thank you Pablo! Thank you Eddi , & Thsnk you Mr. Dean!!!

We have owned our 22’ Palisade for 2 years now and have had some issues but nothing to major. The biggest thing was when it was at the dealership for a cracked radiator. After reading online it was more common than I thought and was happening to other Palisade owners. The only other complaint that I really have is an SUV at this price should have power folding mirrors and have less road noise. Would I buy another one? I’m not sure how to answer that I think it would have been a better investment to go with a Toyota 4Runner.

We had a great experience at Koons and got an excellent deal on our new car. Would highly recommend!

love driving this car it's so comfortable and handles great.I like everything about the car,it's looks, it's interior and exterior.When i first got the car i drove it for about (2) hours and didn't want to get out of it.I'll be going to Vermont to visit my 2 granddaughters and my son and his wife and i can hardly wait to see how it does on gas mileage and see if the 3 1/2 hour drive is comfortable and relaxing which i'm sure it will be.Can't say enough good about how far hyundai has come from just a few models to many great models.Better than american vehicles.I will never buy an american car again it seems like the cars were always in the shop for some repair and that's a hassle.I bought american cars all my life but i thought i'd try hyundai and i'm glad i did.better quality workmanship and fit and finish.

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

Beyond excellent so far. Incredibly luxurious at the price point. Huge back row for the segment. Comfort for all passengers with heated seats all the way back to third row. Cooled seats for front seats and middle captains chairs. Great sound system. HUD is great and infotainment system works seamlessly. My two knocks are no wireless car play/android auto. And I wish they offered a hybrid version. Other than that this car has been perfect for my family's needs.

They were very patient with me. I changed my mind on what car I wanted like 5 times. In the end I walked away with the car I wanted

Love our SEL. Perfect for long road trips with the family, and we've had a few of those. Gear shifter takes a trip or two to get used to, but otherwise, everything else is intuitive. Couldn't be happier with our family mobile.

I had a wonderful experience here. Everything went smoothly from start to finish. Kevin Beasley, he is one of the best service advisor i dealt with. I highly recommend Koons Woodbridge Ford

The only problems I’ve had were computer issues and battery problems. Hyundai took care of my concerns and replaced my battery and updated my computer. I have 30,000 miles on my car and I LOVE IT. I HIGHLY RECOMMEND HYUNDAI PALISADES to anyone looking for a luxury and a dependable car.

The communication about what was going on with my car and what was covered and what was not covered and the prices I would have to pay.

Gabriel Espada was amazing to work with. We had brought my 1 year old with us and Gabriel was extremely patient and easy going. Great experience and would highly recommend. Thank you

Fernando took great care with us...He worked with our budget He and the group were very friendly and professional. The process took about 2 hours. Definitely will return to this dealership in future.

best car so far Decent mileage on fuel 18.5 local driving have not been on any long trips Will install hitch soon Got hitch from E Trailer.com

I took my 2019 Ford Escape for routine maintenance, plus my AC was not working. DeShaun was my contact person. He kept me updated about the necessary repairs and found discounts where appropriate. He was professional, friendly and customer satisfaction was his main goeal. I am going to ask for him in another 5,000 miles. He was fantastic. C Hobson

My wife and I have very much enjoyed the ride and comfort of our new (to us) 2022 Hyundai Palisade. The features are wonderful. I wish I could permanently disable the auto engine shutoff when stopped at a stop light, because I feel it adds more wear and tear on the engine. I do love the V6 engine when on the interstate. I wished it had a little better fuel economy. Overall, it is a wonderful vehicle with a lot of leg room for an adult in any of the 3 rows.

I have bought my Lincoln Aviator and it was a great experience for the whole process, they are very cooperative and professional, I will definitely recommend it to All

I have owned over 10 different midsize SUVs from the Mazda, Blazer, Highlander, land cruiser, and others. I have found that the palisade is by far the best I have ever. Now, if I could just figure out all of the electronics available, I would be very very happy.

I booked my 2023 Tucson hybrid in to this dealership with a check engine light showing whenever the car was started and with a check hybrid system light showing after a few miles of driving. I had tried to get these problems fixed at two other Hyundai dealers in the area, but neither had fixed the problem for good. Each had had our car for several days, and with no loaners available. This dealer fixed the problem in a few days, replacing a defective part, and thoroughly test drove the car (twice) to make sure all was in order. Would like to sincerely thank Miguel Paz, the service advisor, for this excellent work.

Love this car!! Couldn’t recommend it enough. We were going back between the Palisade & Telluride, test drove both and the Palisade was far superior and drove much smoother. Love the 3rd row automatic seats and that the PRND are buttons, not a switch or knob — gives it a much more elegant feel for the money. Comfortable/spacious enough for 7 (we have the captains chairs). I’d buy this again for sure!!!

Manolo Manzanera is a great salesman, got the deal done, in a short time frame. I don't care to 'hang-out' for 3-4 hours, with back & forth. A fine example of the help at Miller Toyota. Thanks Manolo!

This is by far the best car I've ever owned. The steering is responsive. The engine is fairly quiet. It has very good "passing gear" ability. Its a three row suv with heated first through third row and ventilated first and second row. Adaptive and Smart cruise control as well as many more features. We'll worth the buy. Go with the Caligraphy trim.

Best costumer service all around! Bought two cars from Henry and I woulnt think twice to go back to this dealer if I needed a third car.

Negative: somuch cabin noise with all windows closed sounds like window open (75-85 decibels). Can feel and hear every little bump especially on rough road. Noise rear of car found out recall for shock bracket problem ended replacing both shocks and all shock brackets and told this will have to be done again when Hyundai comes out with new recall. Positive: very big and comfortable cooled ventilated seats. Nice instrument panel easy to use and see. Nice ride other than mentioned above. A/C real cool works great in 100 plus degrees outside. Excellent camera parking featured front and rear plus 360 degree view. Excellent sound system. Electric third row up/down feature helpful. Second row captain seats heated, cooled and separate AC controls.

I bought my 2020 Palisade limited all wheel drive brand new and LOVE IT. I had a 2017 Santa Fe and hated to get rid of it but so glad I did. The Palisade handles and rides great and the interior room is awesome. Even though it is mainly just me and hubby, we love the size!

Definitely I going back to Lindsay I really have nice experience thank you Jesus Rosa

I’ve been a Honda man since 1984, but after comparing pretty much every 3 row SUV on the market, I went with the 2023 Palisade Calligraphy. It’s the most feature packed for your money and they are reliable. If your need a highway car, this is the one. Had it 10 months and have already been on 3 long distance trips. It rides smoothly, has plenty of power, is quieter than my old Honda Odyssey and is a joy to travel in. Don’t let some of the negative comments from people still living in 1986 dissuade you. I did plenty of research. This is a great vehicle. Most people with these types of vehicle never ever go off road, but if you do, maybe a Jeep is for you. If you want to pretend you are in a rally race, get a Porsche truck. I have my Honda S2000 for that. But if you want a great SUV that can actually carry people on all 3 rows in comfort, the Palisade is the one. The lane keep, smart cruise control, auto high beam, auto wipers, massaging drivers seat and other goodies lets you drive in comfort for hours. Every model comes standard with a 12.3” infotainment screen, navigation, apple car play and a host of stuff. You don’t have to move up a model for all that. 3 years free maintenance is great, along with the longest warranty in the business. You also hear a lot of negative stuff about the dealerships. I went online on Sunday evening before the forth of July and got an appointment for the next day, July 3rd. I dropped it off expecting a long wait. In less than 2 hours, I got a call that I was ready to go. Oil change, tire rotation, safety check and a recall on windshield wiper blades all done. Research the dealer for any brand you buy. I passed 3 closer dealers and so far I’m happy with them, too. Talk to people that actually own the Palisade. I have never talked to an owner that didn’t just love their Palisade. They are in high demand, so resell value is not a problem right now. They can be hard to find in the model you want. I got the Calligraphy because I wanted all the goodies, but the best value is probably the SEL with the Premium Package. You get a lot of stuff for your money and it’s available as a 8 passenger, if that’s what you need. The only negatives I can think of is the mirrors are not power retractable and Apple CarPlay is not wireless. I hoping for a wireless update for the Apple CarPlay in the future.

I think that Jesus Rosa did a great job in providing information and making sure that we had all of our questions answered. If i was going to make another purchase i would definetly give Jesus Rosa

We traded in our Genesis G80 for this. Love everything about it except it doesn't have power mirrors. Both the Genesis and Palisade have unpleasant interior smells, but as air circulates, the odor is gone.

It was a great experience. Friendly and knowledgeable salesman. The wait time was reasonable. My overall experience there was great

Demi my salesperson was friendly and knowledgeable, she showed me all the features which convinced me to make a purchase. Every body that rides in my suv are amazed and comment how much they like it.