Used Hyundai PALISADE for sale near Merrifield, VA

It was a great experience. Friendly and knowledgeable salesman. The wait time was reasonable. My overall experience there was great

Just be aware that if you buy a white one that Hyundai had a problem with the paint just flaking off. On the roof of my car which is white, I have big strands and strips of paint coming off and the car only has 20,000 miles. They covered it under warranty for 10 years but it's just a hassle.

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

We have owned our 22’ Palisade for 2 years now and have had some issues but nothing to major. The biggest thing was when it was at the dealership for a cracked radiator. After reading online it was more common than I thought and was happening to other Palisade owners. The only other complaint that I really have is an SUV at this price should have power folding mirrors and have less road noise. Would I buy another one? I’m not sure how to answer that I think it would have been a better investment to go with a Toyota 4Runner.

I took my 2019 Ford Escape for routine maintenance, plus my AC was not working. DeShaun was my contact person. He kept me updated about the necessary repairs and found discounts where appropriate. He was professional, friendly and customer satisfaction was his main goeal. I am going to ask for him in another 5,000 miles. He was fantastic. C Hobson

I have had the car for almost three months. I used it when my son’s family and others visited so I often used every seat. I have a Limited Trim with a tow hitch. I got the car for visiting family and also to be able to tow a small to medium sized camper. I have owned many Mercedes, BMW’s, Mini’s and other brands and this is the most luxurious. It is as good or better than the German cars on equipment and comfort, just not as fast. Ventilated seats, three rows of power and heated seats and all the tech you can want, which I love. My favorite is the amazing lane keep assist which practically drives the car by itself and the 360 camera for parking and not hitting things. Try to price a Mercedes or BMW 3-row with the same features and you will be at least $85-90k if not more. You could buy his and hers Palisades for the same money, the Calligraphy even has the massage seats. The car is quiet, smooth and absolutely gorgeous interior. I can afford most any car I want and I personally love the value proposition of this car and the low maintenance costs. The car plays a musical tune every time you close the door like a welcome. All my camping gear fits into the back with room to spare (and third row down). The only quirk is the rain sensing wipers do not seem too sensitive. I don’t mind no wireless Car Play as a plugged in phone stays charged. Once I tow with it I will write another review but if you want this feature know it comes with a hitch, ball, prewired with the wire kit for trailer brakes and a tow mode! That’s pretty cool. Full sized spare, too. If you want luxury, space, lots of seats and good towing capacity run and get one. You don’t need to shop the competition unless it’s the Telluride. I got a great year end deal on mine, too. Hyundai is improving its vehicles every single year. I have had three now (Kona, Tucson and Palisade) and they have all been great. Oh, I have gotten up to 26mpg on the highway but most the time my mileage is exactly like the ratings. As low as teens in the city doing errands. Not bad for a two ton car.

My initial experience at the Safford Brown Kia Dealership was extremely disappointing.I had an appointment with Mark Tehrani concerning the purchase of 2015 Toyota Rav 4.Upon my arrival he acted in a very unprofessional and disrespectful manner(the vehicle that I went there to purchase was already sold and was not even apologetic.Luckily for me one of the managers intervened and the day had a happy ending.Mark Tehrani is not suited for this position,I’ll never recommend anyone to do business with him.

My wife and I have very much enjoyed the ride and comfort of our new (to us) 2022 Hyundai Palisade. The features are wonderful. I wish I could permanently disable the auto engine shutoff when stopped at a stop light, because I feel it adds more wear and tear on the engine. I do love the V6 engine when on the interstate. I wished it had a little better fuel economy. Overall, it is a wonderful vehicle with a lot of leg room for an adult in any of the 3 rows.

I had work done on my Hyundai Sonata on February 17, 2025 and Josh Durdaller was the Service Advisor. Josh was very courteous & greeted me cheerfully as I approached the desk to do the paperwork for maintenance on my car. Later on he let me know that certain services needed to be done on my car to keep it in good working order. He patiently explained all the work that needed to be done and how long it had been since I had had those services performed. And Josh was right - the services he recommended did need to be done. I trust Josh because I have worked with him throughout the years and he always been honest and straightforward with me. He is very professional in his work. You have my permission use my review any way you see fit. Sam McCrea

I have owned over 10 different midsize SUVs from the Mazda, Blazer, Highlander, land cruiser, and others. I have found that the palisade is by far the best I have ever. Now, if I could just figure out all of the electronics available, I would be very very happy.

Good sales person and very knowledgeable. He explained everything about the car before and after the purchase.

It is very comfortable to ride in. Has a a lot of luxury features. Lane change alert. The cruise control withe with the adaptive feature is great.

Great team, everyone is and was friendly no one was aggressive and everyone was helpful especially the sales manager and Guyanese finance manager. Thank you for your help!

The only problems I’ve had were computer issues and battery problems. Hyundai took care of my concerns and replaced my battery and updated my computer. I have 30,000 miles on my car and I LOVE IT. I HIGHLY RECOMMEND HYUNDAI PALISADES to anyone looking for a luxury and a dependable car.

Niani was great with me getting my new vehicle and Sebastian has great service for getting my car serviced! Good place for all the cars!

Love this car!! Couldn’t recommend it enough. We were going back between the Palisade & Telluride, test drove both and the Palisade was far superior and drove much smoother. Love the 3rd row automatic seats and that the PRND are buttons, not a switch or knob — gives it a much more elegant feel for the money. Comfortable/spacious enough for 7 (we have the captains chairs). I’d buy this again for sure!!!

I recently purchased a 2025 Kia Sportage Prestige, and I couldn't be more pleased with the exceptional service I received from Donny. His customer service skills were outsanding-he actively listened, was incredibly knowledgeable about the vehicle, and kept me well-informed throughout the entire process. This is the third car I've purchased from this location, and I was intially unsure if the experience would match the high standards set by my former salesman who is no longer there. Donny reassured me that I was in good hands, but he was wrong-I was in great hands. I had considered other brands and wasn't certain I would stay with Kia, but Donny's patience, professionalism, and thorough answers to my (many) questions made all the difference. He was truly phenomenal, and the overall sales experience was marvelous thanks to him. Donny's outstanding service is what ultimately sealed the deal. Highly recommend asking for him if you're in the market for a vehicle! I am writing to follow up on my previous message regarding my concerns with the Finance Department. I am pleased to share that since then, the team at King Kia of Laurel has gone above and beyond to address my concerns and turn my experience into a positive one. I would especially like to recognize Larry, Carlos Mendez, and Matt Aglio for their extraordinary efforts. Their professionalism, responsiveness, and genuine commitment to customer satisfaction were truly impressive. Thanks to their support, I now feel confident and valued as a customer. I appreciate the time and care taken to ensure my concerns were resolved and that my experience ended on such a high note.

Love our SEL. Perfect for long road trips with the family, and we've had a few of those. Gear shifter takes a trip or two to get used to, but otherwise, everything else is intuitive. Couldn't be happier with our family mobile.

Walked into their dealership on a Saturday morning, and two hours later I got the car I wanted at the price I expected. I also got a fair price on my trade in. Nick and his team made the buying experience very positive. Will return for future business.

best car so far Decent mileage on fuel 18.5 local driving have not been on any long trips Will install hitch soon Got hitch from E Trailer.com

I bought my 2020 Palisade limited all wheel drive brand new and LOVE IT. I had a 2017 Santa Fe and hated to get rid of it but so glad I did. The Palisade handles and rides great and the interior room is awesome. Even though it is mainly just me and hubby, we love the size!

Mr Medrick Mills is a awesome Service Advisor! I called him at the last minute yesterday after already having a appointment scheduled for Wednesday to get my vehicle serviced (exspecting him to say No) He asked me how long would it take me to get there? I was there in 10 minutes and He made sure that I was good and had a ride back to work as always. Great Customer Service!

I purchased a new 2024 Hyundai Palisade Caligraphy in December 2023 and as of now (April 2024) have almost 4,000 miles on the car. Overall mpg is 20.0 (driving 90% of the time just local streets @ 30 to 40 mph). I've noticed when I drive it on the expressway for 15 or 20 miles I get considerably better mileage. Knock on wood, but so far I've not found one defect in the car. I think you do get a lot of car for the money. Lots of room with a comfortable ride. Good headlights. HVAC seems to work well. I'm suprised how well the ventilated seats work. Decent acceleration. Good electronics. Reasonably quiet and smooth ride. Good visibility out of the vehicle with a good driver seat position. Good rear seat leg room (captain chairs). Digital Key works well with my iPhone 13 and Apple Watch Series 7. Only miss is no power-folding mirrors. Can't yet comment on the complimentary Hyundai service as the car is not yet ready for it's first service appointment.

Everything was made very simple and easy. Salesman (Demarco) was very helpful and easy to deal with. Provide all requested information quickly and concise. Test drives were helpful. No pressure.

Gabriel Espada was amazing to work with. We had brought my 1 year old with us and Gabriel was extremely patient and easy going. Great experience and would highly recommend. Thank you

I visited Sheehy Hyundai of Chantilly for service on my 2023 Tucson. It was easy to get an appointment. I was received in the service area quickly and informed of the service I would receive. I was notified of the progress of my service and other recommendations via text. The Service Technician was efficient and knowledgeable. It was a great experience.

Negative: somuch cabin noise with all windows closed sounds like window open (75-85 decibels). Can feel and hear every little bump especially on rough road. Noise rear of car found out recall for shock bracket problem ended replacing both shocks and all shock brackets and told this will have to be done again when Hyundai comes out with new recall. Positive: very big and comfortable cooled ventilated seats. Nice instrument panel easy to use and see. Nice ride other than mentioned above. A/C real cool works great in 100 plus degrees outside. Excellent camera parking featured front and rear plus 360 degree view. Excellent sound system. Electric third row up/down feature helpful. Second row captain seats heated, cooled and separate AC controls.

The website was accurate and the employees were helpful. I found exactly what I was looking for.

This is by far the best car I've ever owned. The steering is responsive. The engine is fairly quiet. It has very good "passing gear" ability. Its a three row suv with heated first through third row and ventilated first and second row. Adaptive and Smart cruise control as well as many more features. We'll worth the buy. Go with the Caligraphy trim.

Pascuale and Sang were nothing short of AMAZING and professional! Pascuale met me at the door upon my first visit at the dealership. His kind and honest spirit allowed me to feel comfortable enough to know, this is the dealership I wanted to use. Pascuale and Sang properly prepared me prior to my arrival to retrieve my custom 2025 GLE350 to ensure zero hiccups. I did not feel pressured at all - just relaxed. My vehicle turned out EXACTLY as ordered! Sang walked me through the basics of how to operate my vehicle and I was also pleasantly surprised with a follow up call the next day from Sang.

Demi my salesperson was friendly and knowledgeable, she showed me all the features which convinced me to make a purchase. Every body that rides in my suv are amazed and comment how much they like it.

I bought Tucson 2023 and I salesman was Chris Gipson. Chris is a charming, respectful and very knowledgeable person, he will explain everything about the vehicle and will let you to make a decision, he is not pushing you but he will encourage you to make a right decision. I have very good experience with him and recommend him to everyone

We traded in our Genesis G80 for this. Love everything about it except it doesn't have power mirrors. Both the Genesis and Palisade have unpleasant interior smells, but as air circulates, the odor is gone.

Salesman is Friendly, no pressure, acknowledge, other departments customer service are reasonable. Choice of available cars are good.

Great service, solid prices, clean, fast, easy, simple, fair, need to reach 15 word minimum

Very comfortable. Plenty of room for people and belongings. Super stylish. Incredible features. Phone charger on every seat. Folding seats to accommodate large items. Highly recommended.

Everyone in the dealership was very friendly, responsive and attentive to our needs, they were very patient