Used Hyundai SANTA FE for sale near Aquasco, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

We are in our 70's and wanted a car that had blind spot protection with great window visability, a good sized GPS map, keyless entry, and good fuel economy. Also, it has good space in trunk with fold down rear seats. At 51,000 miles we have had no issues.

Easy and trustworthy. We bought both cars there and would do it again. Highly recommend

I've owned about 20 new vehicles and sold cars for 22 years, did a ton on research and ended up with the Caligraphy, it gives you so many features I wanted for a reasonable price. The engine is great and has plenty of power, great stereo, great highway cruiser as well. I have 32k miles, Hyundai has covered all my maintenance, and no warranty claims so far. Great Value! I have normally owned Toyota and Honda but wanted some features they either didn't have or I would have had to go to Lexus or Acura and pay way more for what I wanted.

They were pretty good, it took a little long but in the end I bought the car.

Performance is not what I expected though. But everything else is very nice and smooth ride. I would buy again until the day I die.

Excelente servicio Louis es una persona muy amable excelente personal en antencion recomiendo un 100%

I have owned or leased about 12 new Hyundais and about 40 new cars in my lifetime. As I am getting on in years and don’t drive that much I think this will be the last car I will own. That said, I am more satisfied with this car than I have ever owned. The only thing that I am not happy with is the push button transmission. I much prefer the conventional shift lever. If something should happen to this car, I would replace it with another exactly like this one. A niggling point is the placement of the charging pad. It is easy to lose something down there but can be retrieved with a shop vac. No big deal.

Lonnie is a great salesman. Helped me with the 2nd car I bought from Easterns Alexandria. 1st an Audi now a Tesla. Thank you Lonnie for Everything

I have a 2023 Hyundai Santa Fe 2.5 turbo. I have driven this vehicle for 22500 miles with absolutely no problems rides great and gets 30 plus miles per gallon highway

I went for an oil change and tire rotation. I feel as if the vehicle drove even better after the service.

This is my First time ever buying a Hyundai I sold a Acura RDX and purchased the Hyundai Santa Fe. I have no complaints. My Acura had everything in it and so do my Santa Fe. The difference is my Santa Fe is very comfortable and I really love it. As of now I have no complaints.

Sheehy Ford was easy to work with and low pressure. I got my car in record time at the price I expected.

Great SUV ! Worth the price! Very comfortable and smooth riding with excellent fuel mileage on the front wheel drive model ! Will look forward to buying another one !

Great Value for my trade-in, hassle free experience! Much easier then national chains and waiting for hours!

We have a 2013 and it has 230k on it and runs like new, body is in excellent condition, been normal wear and tear things but we have gotten our money’s worth out of it and would buy another, we have the turbo model so it’s fun to drive and has the power on the high way.

The staff was very helpful. We came to look at the car on one day and were able to see a similar car and get information. The staff kept in contact and when we were ready to buy they found the specific car we wanted.

Recently purchased new Hyundai santa fe calligraphy loaded with all bell and features super quite and smooth ride sport mode pick up speed fast ans all the technology and safety features you can imagine headup display is truly amazing ans helpfully

These reviews are so surprising. It seems the newer cars are treated better than the older models, which is not good. I bought my Accent at Alexandria Hyundai, used, but not serioiusly (4,000) miles. Each appointment was different as far as customer service. Sometimes it was ready early, sometimes much later than promised, and other times right on time. The trick is not to leave a message with the receptionist or someone else in maintenance. Go right to the dealership manager. If they are not available right then, ask again and again to see the manager until you see them. Remember this is Covid-19 season. All services are delayed or forgotten from time to time. Services are overbooked and tempers are frayed. As far as MY Accent? Everything was taken care of, I got phone calls, the manager was so helpful and I will be replacing my Accent within the year for a newer model. I bought my beautiful 2007 light blue car with 4,000 miles. I now have 104,044 miles and the car runs like a champ! I've gotten major, expected repairs done on time and oil changes faithfully.. Don't give up on Alexandria Hyundai. Just know who to talk to. Like any other business. You'll get more accomplished with the Managers. If not, change dealers - just make sure to give them a chance to make it better. Happy New Year!

Cannot reach under the console, Blindspot on the passenger side and seats are not very comfortable. Otherwise, the car is a very nice car and has decent pick up power for just the four-cylinder.

I’ve been coming to Alexandria Passport for 12 years & Yves Badji has always taken great care of me . He checks in, makes sure all my paperwork is in order & always goes the extra mile! I can’t tell you how many car seats he’s helped me install.

The trunk gets stuck it closed on my fingers. The gas mileage is great and it’s never ran out on gas on me before and the GPS system could use a little work but all in all a good car if you have 2 kiddos.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

Very comfortable, very solid feeling, love my Santa Fe PHEV, around town get about 88 mp gallon, often much more. Some controls confusing, especially heat/AC; buttons and dials would be better than touch screen. Would like forward drive gear button to be in front with rear behind, a safety issue.

Without discussing the beginning of my car search journey, I will go straight to the end of my journey with Nissan / Hyundai located in Waldorf MD. Anne Maus, Todd Zaciek, Denzel Payne and Max Cho... My search started May 9, 2022 and Ended June 7, 2022. It went from dealing with 2 sales associates I would NEVER recommend, to dealing with an EXCELLENT salesperson that assisted me for three weeks. Hands down Anne Maus (Nissan Dealer) is the best sales associate to have assisted me with my car search. Anne and I spoke, texted and emailed for 3 weeks. I finally went to the dealer on Saturday, May 29, 2022. I test drive 3 vehicles and fell in LOVE with the 2018 Hyundai Santa Fe Sport, because the vehicle was a certified vehicle I had to work with a Hyundai Sales Associate. After 5 days of being jerked around, the vehicle I fell in love with was sold. I texted my disappointment to the manager. I immediately received a call from Todd Z. Mr. Todd Z., went above and beyond to assist me in purchasing a vehicle. The next day Mr. Todd Z. sent me information on another Santa Fe. The truck that I fell in love with didn't even compare to the truck Mr. Todd Z sold me! I arrived at the Dealer on June 7, 2022 to sign off on my paperwork. I received nothing but TOP NOTCH SERVICE from my original Sales associate Anne Maus, a new sales associate from Hyundai, Denzel Payne. Denzel Payne showed me how to work all the gadgets on my new 2019 Hyundai Santa Fe Ultimate. Mr. Max Cho, the finance gentleman was very pleasant to work with, he made my experience very easy. When I say I can not THANK these 4 individuals (Anne Maus, Denzel Payne, Max Cho and last but not least Mr. Todd Z.) enough. I would recommend ANNE MAUS to anyone. Ms. Maus is very passionate about helping her customers. Ms. Maus listened and understood from day 1 what type of vehicle I was looking for and took her time to deal with me. None of this would not have been possible if Todd Z did not step in and save the day.

The interior is very nice and comfortable and nice stero system heating car seats and sterling wheel heats up .Just wish would took more time on other parts of car like oxygen sensor and emission system problem with gas cap

Was a quick and easy experience. No hidden fees, no hassle, and was up front from the beginning. I got a good deal without spending hours to get it. Will do buisness there again.

Citron at Tameron Hyundai is absolutely AMAZING &I love this car! I have nothing but great things to say about my experience at Tameron Hyundai. The dealership in and of itself was very attentive & welcoming, and Citron specifically was one of the best sales representatives that I have ever dealt with, & I have purchased several cars in the past. Whenever I need another car this will be the first place that I look & I'm also sending any friends or family! Go ahead & check it out, you won't be disappointed.

Went in looking for a car. The sales staff were no haggle, friendly, and accomodating! Super nice people! I would highly recommend them to anyone looking for a used car. Didn't feel pressured at all and they were very friendly, up front and honest!!

This is my 3rd Santa Fe in 10 years.Great car for the price. Body integrity not so great as chips in paint appear. Same issue with other 2. Biggest complaint is heat system. Don’t expect to put in auto at start. Will never warm cab. Must manually get cab warm then you may be able to use auto. Auto directs heat to extreme downward location.

So I purchased this car because I needed mor space . I also needed more comfortable ride I drive a lot it check all my boxes when I went for a test drive.

I came in to purchase a vehicle as a first time buyer. Ronnie was very helpful in assisting me because I was indecisive about that car I wanted. I love her recommendation and I will definitely recommend this place to others.

I have owned probably 70 plus cars in my 70 years when counting company vehicles. I bought an old 2007 Santa Fe for my kid and loved it … got a 2023 for myself. Bought my Fiancé a 2023 Rav4 hybrid at the same time as I had one in 2021 for myself. This car is much quieter, better ride and a 20% better value. Just look at the warranty difference. Toyota will be losing market share when the word gets out. Hyundai is making a much better value.

Initially Carl was standing in the rain as I got out my vehicle and I asked him why was he standing in the rain? He replied that came out to greet me. Carl listened to me and brought out some options but they didn’t speak to me. We decided on a specific model and I gave them 3 color options. Given that Carl was still learning the sale was finally assigned to Dwayne. Dwayne shared that he would loop Carl into the purchase. Dwayne and I discussed my desires as we conversed in a little small talk, while remaining professional. Dwayne brought the Manager into the conversation and shared my interest with him. Dwayne worked diligently on confirming the vehicle for me. We closed the deal. I must say that this purchase was challenging but Dwayne definitely put the customer first and made it a pleasurable experience… Thank you all!!

First time buyer here and super happy with the service I got from Mr. Louis. He put love and passion on what he does. Highly recommended

We have had the 2022 Santa Fe Calligraphy for one year and have been very satisfied for the most part. We learned early on that a front seat passenger can not use a seat pad and have the passenger seat air bag light go off. We met with a regional customer service advisor at the dealership and were told all new cars are that way. It’s unfortunate if you happen to be under 5’ and want to sit higher. Now that I know that, I am sorry not to have checked this before we purchased. Now that I do know I will consider this at my next purchase. Only three other issues, terrible gas mileage 22-24 mpg, occasional failure of the doors to unlock without pressing the key fob and street noise. As far as comfort is concerned, we have been happy with the ride and handling.

First time at this dealeship service department. everything went smooth. The only thing would be to check on parts availabilty before having the customer leave the car. Very good service advisor.