New and used 2025 Hyundai SONATA Hybrid for sale near Cottage City, MD

My initial experience at the Safford Brown Kia Dealership was extremely disappointing.I had an appointment with Mark Tehrani concerning the purchase of 2015 Toyota Rav 4.Upon my arrival he acted in a very unprofessional and disrespectful manner(the vehicle that I went there to purchase was already sold and was not even apologetic.Luckily for me one of the managers intervened and the day had a happy ending.Mark Tehrani is not suited for this position,I’ll never recommend anyone to do business with him.

The staff was very helpful. We came to look at the car on one day and were able to see a similar car and get information. The staff kept in contact and when we were ready to buy they found the specific car we wanted.

I visited Sheehy Hyundai of Chantilly for service on my 2023 Tucson. It was easy to get an appointment. I was received in the service area quickly and informed of the service I would receive. I was notified of the progress of my service and other recommendations via text. The Service Technician was efficient and knowledgeable. It was a great experience.

My last service appointment was extremely positive. Hudson reached out with contact information early on and was responsive. I really appreciated the video update on my car which helped me see clearly what work was being done on my car. I especially liked that my car was brought around to the entrance so I did not have to go looking for my vehicle in the full lot.

These reviews are so surprising. It seems the newer cars are treated better than the older models, which is not good. I bought my Accent at Alexandria Hyundai, used, but not serioiusly (4,000) miles. Each appointment was different as far as customer service. Sometimes it was ready early, sometimes much later than promised, and other times right on time. The trick is not to leave a message with the receptionist or someone else in maintenance. Go right to the dealership manager. If they are not available right then, ask again and again to see the manager until you see them. Remember this is Covid-19 season. All services are delayed or forgotten from time to time. Services are overbooked and tempers are frayed. As far as MY Accent? Everything was taken care of, I got phone calls, the manager was so helpful and I will be replacing my Accent within the year for a newer model. I bought my beautiful 2007 light blue car with 4,000 miles. I now have 104,044 miles and the car runs like a champ! I've gotten major, expected repairs done on time and oil changes faithfully.. Don't give up on Alexandria Hyundai. Just know who to talk to. Like any other business. You'll get more accomplished with the Managers. If not, change dealers - just make sure to give them a chance to make it better. Happy New Year!