New and used 2025 Hyundai VENUE SUVs for sale near Wakefield, VA

Nick Bernicat (our sales person) was so incredibly patient, understanding, respectful, personable, and professional, and he made our car buying experience so much easier and less stressful than it had been until we met him. He was truly a pleasure to work with. We had been to other car dealerships and had encountered the classic aggressively pushy tactics car salesmen are known for, and Nick was anything but that. He intentionally cut out time for us to talk alone and never made us feel pressure to buy. He helped resolve all of our concerns and was open and honest throughout the entire process. After telling him about our previous experiences, he assured us that he wasn't there to push us and that it was okay if we didn't decide to buy. He said his focus was to build a good relationship with us so that even if the dealership didn't have what we were looking for, we would still be comfortable coming back when we were ready to buy years down the road. We'll be back on the market again in a year or so to get a second car, and if this dealership has the right car for us, we're definitely willing to drive the two hours back to buy from him again. His focus on human connection made working with him enjoyable, which is saying something because we had been dreading going into another dealership. Our financing experience was much more mediocre. It was 8pm by the time we got to the finance guy and he wanted to go home. He was dismissive, and while he would answer direct questions, he didn't have much interest in slowing down to explain anything we asked about. I felt kinda trampled and didn't really enjoy any of the interactions with him, but I'd still go back to work with Nick.

I had decided on the Hyundai Venue before visiting the dealership. What I needed was the individual packages. I have had the car for a short time. But I am very pleased with the ride and the performance.

Everyone in the dealership was very friendly, responsive and attentive to our needs, they were very patient

They were pretty good, it took a little long but in the end I bought the car.

Initially Carl was standing in the rain as I got out my vehicle and I asked him why was he standing in the rain? He replied that came out to greet me. Carl listened to me and brought out some options but they didn’t speak to me. We decided on a specific model and I gave them 3 color options. Given that Carl was still learning the sale was finally assigned to Dwayne. Dwayne shared that he would loop Carl into the purchase. Dwayne and I discussed my desires as we conversed in a little small talk, while remaining professional. Dwayne brought the Manager into the conversation and shared my interest with him. Dwayne worked diligently on confirming the vehicle for me. We closed the deal. I must say that this purchase was challenging but Dwayne definitely put the customer first and made it a pleasurable experience… Thank you all!!

These reviews are so surprising. It seems the newer cars are treated better than the older models, which is not good. I bought my Accent at Alexandria Hyundai, used, but not serioiusly (4,000) miles. Each appointment was different as far as customer service. Sometimes it was ready early, sometimes much later than promised, and other times right on time. The trick is not to leave a message with the receptionist or someone else in maintenance. Go right to the dealership manager. If they are not available right then, ask again and again to see the manager until you see them. Remember this is Covid-19 season. All services are delayed or forgotten from time to time. Services are overbooked and tempers are frayed. As far as MY Accent? Everything was taken care of, I got phone calls, the manager was so helpful and I will be replacing my Accent within the year for a newer model. I bought my beautiful 2007 light blue car with 4,000 miles. I now have 104,044 miles and the car runs like a champ! I've gotten major, expected repairs done on time and oil changes faithfully.. Don't give up on Alexandria Hyundai. Just know who to talk to. Like any other business. You'll get more accomplished with the Managers. If not, change dealers - just make sure to give them a chance to make it better. Happy New Year!

Decided to leave this review, I have read lots of horror stories on Google/Reddit about bad car dealers and seen enough advice videos on YouTube on how to deal with slimy car dealers that you start believing there aren’t any good dealers out there. Now I cannot vouch for everyone, but I can say my experience with Alexandria Hyundai was pleasant and professional. I had been looking for a Certified Hyundai Palisade for a while which was less than 2 years old with less than 20K miles and I found one listed at Alexandria Hyundai. It was a 2024 with ~13K miles. The listed price was very close to what I would consider fair and within my budget. I emailed their Certified Pre-Owned team and was surprised to receive a quick response. Interestingly there was no attempt to force me into a phone call. They at no point asked me my phone number and ware happy to answer my questions and then provide a "out the door" price (After I had provided some of my details for them to calculate TAX/Registration etc.). I would like to point out that my search was extended 200Mile from my zip code and Alexandria Hyundai was on the edge of that 200 Miles. I am based in NJ and they are in VA. The quote they provided had no surprise additional costs, just the Price of the Car as on the website, TAX, Title/Registration and Documentation fees. They indicated they were not looking to haggle, but they were only slightly of the number I was looking for. I let them know that I was very motivated to close the deal, and they did move slightly to meet my budget. Their prices don't leave a lot of room for haggling, which is always good. I wanted to be certain that they would be honoring this quote as I needed to travel 200Mile to pick up the car and they confirm that, and they did honor it !! :) I ended up using my own financing, they tried to get me a better number, but my Credit Union had pre-approved me for a better rate. Here too I would like to point out, there were no pressure tactics; no last minute pressure to buy expensive extended warranty. An extended warranty was offered to me, but it was entirely my choice. Overall, I would say to some extent my faith in humanity is restored (At least I have utmost faith in Alexandria Hyundai). I would personally like to thank Eduardo Pozo who was patient with me and answered all my questions and was always quick to respond on email. I would also like to thank Peter Kim (Finance Manager) who helped me close the deal and had me out of the dealership in under 2 hrs. on a rainy Saturday. I would wholeheartedly recommend Alexandria Hyundai and their team!!