Used Hyundai SUVs for sale near Rapids, NY

I couldn't be more happier with my transactions with Towne Hyundai. I Bought a Santa Fe from them in July 2019 and no fault of theirs I had some problems with the car. each time I brought it in, the service department (especially Mike) went above and beyond to make the repairs seamless and get me a rental and explain what happened. Between Bill Kuhn and Steve Davis they worked diligently to find me a different car I would be happier with. I must say that I had high demands and was somewhat borderline annoying with all the questions and demands and tearful calls and yet in the end Steve contacted ME when a car came in he thought I'd like. So, that tells me that Towne (especially Bill and Steve) care about their customers even after the sale. Steve could have just waited for me to contact him when I saw a car online but he didn't. Towne, along with Bill and Steve will always have my business going forward. 5 stars for sales and service. Thank you Steve, Bill and Mike!

Design of the steering wheel is really dumb. Bottom center of steering wheel is completely unusable. I prefer an open bottom design like the 2026 Kia Sportage. Other than that one flaw, the Palisade is great, in my humble opinion.

Great service, like always greets me by name right as I walk in the door. I go in to get things fixed that I'm aware of, few times they caught other things that need immediate attention or future and let me no in advance

We love our new vehicle!! Very comfortable and it drives great!! Tons of room. Safety features are perfect. We are extremely happy with our purchase

I’ve been coming to West Herr Subaru for service and repairs for more than a decade. Frank is invariably friendly and helpful, and he’s been a trustworthy advisor for me on all matters relating to my car! I definitely recommend the business and Frank to all Subaru customers.

I am a person that gets so stressed just thinking about car dealership. Crazy cheap cars made it so easy. Was not stressed at all we worked with Tony he has honest. Help through the whole process no pressure. It is nice to have someone help me feel comfortable with my decision. Tony is down to earth, felt like family just talking with him. You can't go wrong with Tony. ❤️

So far, this has been a great car. Good gas mileage, good ride, good service, except for one issue with fuel injectors. Out of town dealership relaced quickly and professionaly and got us back on the road.

I recently purchased a late-model used car from Basil Toyota that I found while shopping online. I live in Rochester and liked the car enough to make the drive out to Lockport to check it out, along with my wife and mother-in-law. We were greeted by Rob Fraiser upon entering the showroom. Immediately, we were made to feel at home and at ease. He was straightforward and personable. I never felt any buying pressure, and he stressed that he wanted me to feel comfortable with the possible purchase. Questions were answered directly and honestly. When I inquired why this car was being offered with so little mileage, and the answer was in question, Rob immediately left to acquire an answer from his service manager. A test drive was set up, and not knowing the Lockport area, Rob suggested a route to take that would give me a 20-minute drive at different speeds and traffic situations to get 'a feel' of the car. A deposit was put down, and we met the following Saturday to complete the sale and take delivery. It was a very busy sales day for Basil. Even so, Rob made sure we were comfortable and informed during the waiting period to complete the purchase process. All questions and concerns were promptly and professionally answered. I left with my new ride and felt like I had connected with a genuine nice guy.

I've had this vehicle limited fwd edition over a year now and it's still awesome as the first day I bought it. Smoother ride and quieter ride than the Honda CRV or the Toyota RAV4. I love that it has GDI and multiport injection which the competition does not. I also love that it has a regular transmission and not a CVT. This vehicle comes with all the luxuries my old Cadillacs had plus a lot more features. This car has plenty of pick up and go. You just have to learn to push down on the accelerator not punch it. I would highly recommend this to anyone in the small SUV class. Cause believe me I test drove them all, and this was by far the quietest smoothest ride and most comfortable car that I test drove.

Always the best service and Chris Kane is the most professional and efficient sales rep! Along with everyone in the service department. Would highly recommend!

Purchased the car a month ago and it does not disappoint. Has got a kick to it. Brakes are a little choppy but reliable. Inside is comfortable. Enough room and yet compact.

I love my Kona, easy to get in and out of, runs great, great on gas. The only problem is the spoiler is plastic and the paint has faded. I think it is a flaw in the paint job. The paint is out of warranty but Hyundai is going to take a look at it and see if they can help in any way.

I recently bought a 2025 GMC Terrain from Kelsey Fanning at Cappellino, and it was an outstanding experience. Kelsey was incredibly professional, knowledgeable and made the entire process smooth and stress free. I highly recommend asking for Kelsey if you’re in the market for a new car.

The Kona is a nice car, has plenty of power for the 2.0L engine, as long its in sport mode. Gas economy is ok at around 28mpg. Sun roof is great. All the auto features are nice, but I wish that the "Turn the motor Off" at a stop was off by default. I don't like the jerk feel it does when it turns itself back on after you release the brake, I tend to manually turn that feature off, if I remember to press the manual override button. Plenty of room for normal size people. if your pushing 6 foot I wouldn't recommend this vehicle, as it would be hard to duck to get in and out of the front seats. I do like the warranty BUT Hyundai hides a few things from you, like the computers are NOT covered by their 5 year, 60k or 10 year 100k warranty only 3 year 36k. I would suggest an extended warranty to cover the 35 computers alone in this vehicle. Also These new cars are all drive by wire. meaning NO cables anymore to throttle, brakes, etc.It is all done by a computer and sensors, keep that in mind. GPS computer is pretty good, map works good. I still like that Hyundai still offers a USB for flash drives with MP3 music, Not everyone wants to use your stupid phone to play music.

Excellent service center. They offer quick oil changes and are respectful professionals at this location.

I get made of a bit because the Kona is supposedly an "Old Man's" car... but that's what makes it exceptional: reliability, good bang for the buck, and attractive- yet understated looks. It's been perfect for me!

Went to check out a Honda Odyssey and Bob was quick and helpful. Worked with us to make purchasing happen. Go see the folks at Ray Laks, and ask for Bob!

I just got a 2022 Kona Limited after having a 2015 Golf for years. I like all safety features and comfort items. The steering wheel is stiffer than I am used to and think that is due to lane assist. I haven't figured out why the nav system doesn't talk, but it must be a setting issue. I used a Garmin unit for nav in past, but Kona's screen is much better. Some people say the space is small, but just fine for me. Overall, i like the Kona

Easy purchasing process. Scott was great. Had what I was looking for, they ran numbers for me and gave me my options. Was able to send all my information to them without having to spend hours at a dealership to get things ready. When it was time to pick up my vehicle it was a smooth process of signing the paperwork and the vehicle was ready to go. In and out in 20 minutes

Great vehicle! Smooth ride, great mileage, love the display screen and all the built in features. Love the built in wireless carplay, wireless, charging and USB-C ports in both front and back seats!

I was having a problem getting my car fixed at another dealer. I had it towed to Keller. They had it fixed the next day

I bought the 2023 SEL Kona for my wife. However, she has been traveling for work and I've driven it 4000 miles. I really enjoy the fun little car. Mileage overall 32-40 MPG. Handles/ looks great. Great experience

Very satisfied with the service and solutions to the issues I had.thanks for your help.

Excellent experience the sales person Yoel was very nice and helpfull especially to get the tag from my car and to return the rental car i was using my previus car was total after a car accident i would be eternally gratefull for his help and im happy with my new car thank you for providing me with a great sales experience

Excellent customer service, Comfortable waiting area and attentive staff! Waiting area offers refreshments and a t.v. in a seperate area from the sales floor. Everyone is attentive to customers.

I super so love my car. I get all of my services done at Rick Hendrick Chevy Buick GMC. Thomas Mason is my advisor and he always gets me in. I like that he will tell whats going on before they complete the work. Keep up the good work.

The Hyundai Tucson Limited is far beyond other vehicles in the same class. This car has features of luxury cars in an affordable vehicle, and it looks sharp too. If it had a turbo charged engine it would e out of this world. As it is, the car does lack power, but unless you drive it like a sports car this isn’t a problem. Front heated and ventilated seats, Rear heated seats, park assist, blind spot cameras. If you need it this car has it.

Great remodeling job of waiting room. Service friendly and quick.i don?t know what else to say to get me to the 25 words that you want.

Great overall vehicle with comfort and dependability. It has more advanced technology then my 2023 Infiniti and the Warranty you truly cannot beat, especially, for no additional fees.

This was the easiest car buying experience ever. Todd was great. This dealership goes above and beyond in customer service and when they say they want to make things right, they do it. Not sure when I’ll be in the market for another vehicle, but this will be the first place I look. If you’re lucky enough to live within a few hours of Galaxy Auto, take the drive. It’s worth your time! Thanks again, Todd!!

Absolutely love purchasing this car I love the interior and how it drives and love the color of it it’s my dream car very satisfied

Bought a brand new 2022 Hyundai Tucson SEL Convenience in Sept 2021, owned it for 4 years now. With 45,000 miles, Ive had no major problems other than normal wear and tear, like brake pads, oil and tires. Very reliable, comfortable and affordable. If I were going to nitpick, I would prefer non leather steering wheel and gear shift. I keep them covered so they dont get worn out. Love this SUV!

This dealership was friendly, courteous and easy to work with. Najee was the sales consultant we worked with and he was very helpful. We’ll definitely go back to Basil Mitsubishi when we are looking for our next vehicle!

When shopping for our Santa Fe, we looked at many different models brands and sizes some smaller some larger and felt very comfortable with the size of this vehicle. The interior is beautiful and lacks the big TV screen that many of the SUVs have that I didn’t care for. After driving it, I was impressed with its cornering handling breaking an overall driving position. I now have 15,000 miles on it and I’m totally impressed with its comfort and all of the safety features. Some of the smaller SUVs we drove were noisy, and I felt every bump on the road, some of the larger SUVs were just too big. I was impressed with how quiet this car was and how it smoothed out lot of the rough roads that we have here in California. We have the SEL model with a 2.5 L turbo charged engine that has plenty of power and decent fuel economy. I get over 30 miles per gallon on the highway and 25 miles per gallon in town. This is an amazing vehicle that drove nicer both in town and freeway than many other SUVs costing thousand more.

Dennis was awesome to work with , be back again was very pleasant buying experience and got the deal I was looking for .thank you very much!!!

So far so good..recently bought a,2022 limited awd..I like the drive and tho the tech took awhile to figure it out it worlks..granted economy could be better and cup holders a bit larger but overall a good value after driven it 5k.