Used INFINITI Q50 for sale near Mettawa, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

If you looking to purchase a vehicle and want great customer service, knowledge about cars, and really listen and care about what the customer want please visit Infiniti of Clarendon Hill and see Ali Abdullah. You won't go wrong!!! I walked away with another Infiniti.

Tyler was incredibly knowledgeable while assisting me with my search. I can't thank him enough for the time and patience he gave me. If all sales staff at INFINITI Hoffman Estates are like Tyler, I would highly recommend this dealership to anyone interested in purchasing a vehicle.

Hello there. This is my first time driving a twin-turbo vehicle. I must say, I am quite impressed with the power and performance of this car. It feels similar to the power of my previous vehicles, a 2020 PP2 5.0 Premium and a 2022 5.0 Premium with 460 horsepower. The all-wheel drive launches are particularly enjoyable, and the car handles nimbly in traffic. I appreciate the spacious and comfortable interior of the Q50. It feels like a luxurious living room, and the 16-speaker Bose sound system provides beautiful and clear sound. I often find myself sitting in the car just to listen to music. Overall, I am very pleased with the Infiniti Q50. It is a powerful, comfortable, and enjoyable car to drive. I am glad I finally decided to purchase one, and I do not think I will ever part with it. Well done, Infiniti!

This car have meet my needs their's plenty of room for my Grandchildren and I even taught my oldest one to drive in it great car

I bought a 2011 VW Routan from Auto Gallery. Steve went above and beyond to make my car buying experience painless and easy. Great guys to work with. Will recommend to friends and family.

I love mine!!!! I can’t wait to take it on a road trip. I have had my eye in them for a while and finally signed the papers yesterday.

The buttery smooth German feel driving and absolute beautiful styling and breath taking power its a huge bang for your buck. ive had mine with 90,000 miles and not one check engine light. the AWD version perfect for the tough snow and rain. if you find one with low miles its definitely worth it.

So far i have never had a problem with this car. I love my car, its the best. It has different drive modes like sports standard etc. It also drives very good in snow. I also get great miles to the gallon.

Dealing with Trevor Jr and Dave the owners assistant. Dave was friendly and helped us make our deal. Trevor was also very friendly and professional. 5 stars.

Glad we picked this make, model, and year. Comfort with great styling and tons of twin turbine V8 power. By chance, just before buying, we saw the same exact car in a parking lot. We, talked to the owner and he gave it high marks all around with no negitatives, that helped us make the decision to buy one.

Great service and quality car! Jon Golm was a great sales guy. Looking for safe reliable car for my granddaughter and he delivered. Awesome experience!

This is my 2nd Infiniti. My prior Infiniti had zero problems in 14 years of ownership. I love this one too and will only buy an Infiniti now and in the future.

I worked with sales Representative Jairo at Berman Nissan of Chicago, looking for a safe car to drive more than 40 miles a day 6 days a week for work. We looked at several options and I was able to test drive all of the models I was interested in. I was able to look at all of the CarFax reports on vehicle history to have transparency on each of the vehicles I was interested in. I was able to find a great car thanks to Jairo, and my hats off to him for making it an easy and informative process in my car buying, even though he was new to the company. It was nice of him to share personal details to make the interaction more enjoyable and humanely! I appreciate this location’s flexibility on car showings, I had to come back 3 separate days to finish looking through cars between a busy work schedule. The front desk rep mad scheduling appointments easy and was able to help change my appointments several times with schedule conflicts. Everyone was friendly, willing to help and smiling. I would recommend this location not for the car deals but for the personal care they gave me and helped answer all my questions and concerns with financing, maintenance, and service benefits!!

IF you want to take a powerful car on a smooth ride, buy this car. It is so luxurious and has almost every bell and whistle I can think of. The value was great. The dealership not so great, but, I love my new car. It is so spacious and almost no detail went unthought of. Definitely a 5 of 4.9. The only thing I don't care for is the shifter doesn't make sense. Why is the Park setting a button while the shifter is separate. It should be the regular shifter. Doesn't make sense to me at all. That's the only complaint I have. But in time, I'm getting used to it.

I had such a great experience here at this dealership. I especially want to send a SHOUT out to Enzo Ornelas, who sold me my new car....he was absolutely outstanding! He provided first-class service all while making me feel at ease. I would recommend Star Nissan to my family & friends without blinking an eye.

Beautiful car. Many good features. Bought certified used. Rear brakes had to be replaced 9 months after I bought it. Had only driven it for 2000 miles. We’re the breaks missed when being certified? Don’t know but the dealership replaced when asked to do so at no cost buT we had to insist it was their problem no ours. Also had to have the front rotors replaced (we weren’t charged. The only problem I had was the dealership wouldn’t give us a receipt to prove the work was done.

I just bought a 2019 Mercedes-Benz CLS 53 AMG from Chicago Auto Place. I'm out of state but deal was great. Took about 5 days to get delivered. Longer than i wanted but they delivered. Kept communications the entire time. Ricky was great. In the process i got worried and started researching. There are some people years ago that didn't review well. I really don't thinknthe deserve those reviews. After i got the car i asked the owner about them. He said they changed their business modelnto higher end cars with lower miles. And it has worked for them. I am 100% happy and have a stellar car. Inwould recommended whole-heartedly. They are in Chicago and i amnin Texas. Stressful buying online but they delivered on all cylinders.

This car rocks. The only maintenance I've done on this car is for oil changes, new tires and windshield wipers. Has never broken, has never needed any repairs - none. Superb handling, excellent power, intuitive controls and excellent visibility. Audio system is excellent too. The only drawback I've experienced is the trunk - it's little. However, the rear seats fold down independently and larger items can go in the trunk if you don't mind folding down one or both of the rear seats. I traded my 2017 Jaguar XE twin turbo sedan for this car and I have no regrets. Some posts have indicated that Infiniti isn't what it used to be - and they're right, This brand is exceedingly better than it used to be. Just my two cents.

Let me begin by saying I have been looking for this dream car of mine for 2 years now, after countless hours with countless different dealerships, I finally found what I was looking for... a gorgeous gray metallic Genesis G80 Sport AWD V6 3.3L Turbo...365HP Luxury Sedan, CPO, Certified Pre Owned Genesis, heads up display, front, rear and side mirror cameras, Android auto, the works! Took months of dealing with dealerships, and the Salesman that helped me at Algonquin was so patient with me... You can't find these in my side of the country, they're all in the East coast, I was an out of state buyer from Colorado and tons of dealerships and their salesmen wrote me off but not this one, many not taking me seriously... but Casey from Algonquin Hyundai was the hero I needed... Even after times when the deal fell through, he would follow up with me, making sure he was still there to help me with this purchase... finally after a couple months and all the stars lined up, it was time to make the purchase, and Casey's steadfast dedication to make sure I was taken care of paid off. I literally bought the car, without even seeing it, just from pictures, from Colorado, then flew out to pick it up. They FedEx'ed me the paperwork, I signed it, sent it back then flew out to Chicago to pick it up and drove it back. Not only that, Casey himself picked me up at the airport and drove me back to the dealership 1 hour away! Talk about Genesis customer service! What do you expect when a luxury fully loaded 2022 4 door sedan goes for 58k when it's new you're buying primo goods... and mine was a 2018! After all the time I spent with Casey going back and forth, I felt like I made a friend, not just someone trying to sell me something...If you buy from this dealership, ask for Casey, he will take care of you like he did me, I'll never forget him and will always appreciate what he did for me, Thank you Hyundai Algonquin and Thank you Casey for making my dreams come true...

A significant discount is available on the Red sports car. 2024 marked the final year of Infiniti’s production of this vehicle, making it an excellent value for money.

I had an excellent experience buying a new RDX from this car dealer. Raffy was my salesperson, and he did a great job answering all my questions and explaining everything in detail. I also live in Wisconsin and bought from this car dealer in Illinois and the process was extremely smooth and no extra work on my end was needed. I am very satisfied with the new car and this dealership.

Everyone at Woodfield Lexus were very professional, yet friendly and very knowledgeable. Each person I dealt with met me with a nice smile and a handshake.

Drives and handles very well on the road. The only surprise was during purchase. I expected it to have a Bose sound system like my G35 had, and the automatic front seat and steering column. On my G35 these two systems moved in unison and had memory for the position of the seat and steering column that could be set for two different drivers. The only other thing is the absence of a spare tire. Those run flat tires ride very hard and are not cost effective for owners.

From the moment we arrived, Zee was welcoming, friendly, and incredibly helpful. He gave us plenty of time to look over the car, answered all our questions, and made sure we felt comfortable during the test drive. There was no pressure at all, just genuine support. Thanks to Zee, the whole process was enjoyable Highly recommend.

This car has Crazy power and handling with tons of creature comforts in a luxury sedan. It has excellent safety rating and is great in snow and winter weather. Never needed repairs.

buena atención Joel Hernández muy amable y calidad en servicio y rapidez en su trabajo

Love the roominess inside and the way it drives so much that I purchased a second time. It has more noise than some, but I don't find it unpleasant and it is much improved from prior years. Tested another car that was so quiet that it felt strange. I like a little sound when driving. Find it soothing actually. This car feels much roomier inside than others.

Dealt with Mel, stress free car buying experience, very professional. Was a very pleasant experience

I love this car. Sporty yet polished. sleek and great acceleration The Dark Blue exterior is beautiful I get compliments everywhere I go Q50 sport

Jerry McDuffie has always been a pleasure to work with. Our family and friends have purchased several cars from him over the last 20 years. He always gives you a fair deal and takes the time to make sure you get the car that is right for you. He is very patient in dealing with us seniors who can be technically challenged about some of the new car features on today's modern cars. I highly recommend Jerry for anyone looking to buy a new or used car.

Great and fast car for the money. Reliable as long as you keep up with maintenance. Good alternative then a BMW and cheaper to maintain. Haven’t had any major issues.

1 contact and best pricing all in less then an hour best buying experience I have ever had

The Q50R is a rocket. The twin turbo 3.0 liter, 400hp engine simple rips, providing amazing acceleration. You feel it, but when you see your speed, you are often surprised. The seats are comfortable, the sound system is great. Mine is AWD with heated seats and steering wheel, which is great for our winters with sub freezing temps. The run flat tires are hard and provide a stiff, bumpy ride. I am switching to a regular performance tire. The Q50Red is rare in my area, and most people have no idea what it its. The perfect sleeper. Love it.

Bought a civic. Emad was helpful, knowledgeable, and not pushy. The price was good based on market averages. Negotiation part was fine but what negotiation is really fun. Chelsey in the finance department was the most helpful and cheerful F&I manager I’ve met from buying cars for years. Store is clean, small lot, but busy road for test drive. Only issue for the general manger, invest in a real coffee unit—other Honda stores in the area have great coffee selections, would have love me a flat white

I love the interior designed as much as the exterior… smooth, sporty, beautiful, & comfortable. Just completely satisfied ❤️. Totally recommended for my friends & family…