Used INFINITI QX55 for sale near Norridge, IL under $50,000

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

My experience is good but I’m looking for car is hai price But staff is very good and great response 👍

Love the body design, the interior is comfortable. However the technology could be more updated. Car is very reliable it does 26 GPM on the highway, engine is very powerful.

buena atención Joel Hernández muy amable y calidad en servicio y rapidez en su trabajo

I had a great experience here. I worked with Manny and he did an excellent job. I am very happy with my new car!!!

Great, friendly staff and fast service. Clean location. Had a maintenance plan, that I believe should have been long expired, but I still had a free oil change on it. They still honored it. Great customer service!

Only had this QX55 for a few days, so cannot comment on reliability yet. Very high quality fits and finishes. Interior is very high end with real leather, carbon fiber, sensible instrumentation, peppy engine, very quiet and smooth ride, despite having run flat tires. Quality of paintwork is excellent, white tricoat is really eye catching, wheel finish is well done. This Essential model is a bit pricey compared to the Luxe model, but does have several nice extras. We traded in our 2016 Infiniti QX50, which was super reliable; so hoping for the best.

Julian is a wonderful sales representative. He was thorough and an excellent communicator. Management also was through and brilliant with their communication. One of the easiest purchases I've ever made

The brand new Infiniti QX55 has it all: technology, style, and an engine that won't let you down; it's fun to drive. Looks good standing still and on the move.

Brazil at Driven Auto of Oak Forest was AMAZING. He was very helpful and knowledgeable. Amir the finance manager was patient, understanding and helpful.

One of the smoothest running cars I’ve ever driven. Smart styling and easy handling. Has all the features, amenities and upscale options ones finds distinctive and comfortable. Infiniti did a good job o this one.

Super impressed and happy with my 2024 BMW M3 Competition I purchased at Baha’s. The car’s beautiful, rate was awesome, and the whole experience was wonderful

I had such a great experience here at this dealership. I especially want to send a SHOUT out to Enzo Ornelas, who sold me my new car....he was absolutely outstanding! He provided first-class service all while making me feel at ease. I would recommend Star Nissan to my family & friends without blinking an eye.

I love this car; has everything I want in an up scale cross over. The sales staff was great & the car met everything I asked for. Great dealer support

Samuel Brennan at Ogden has responded quickly to every question. He has been patient, which is important because I live two states away and can not physically inspect the vehicle of intetest.

I've only had mine for 3 weeks, however I am loving it, it rides smoothly, it has all the amenities you'd want. Heated and cooled seating and steering, plenty of leg room in the front and back , adjustable back seats that move forward and recline fully. A large cargo trunk area. Run flat tires are standard. Sun roof, and incredible sound worth bose speakers

Service was amazing! I would say we were in and out within an hour and a half our advisor explained everything to us. We have no complaints.

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

Was at the end of lease on my 2019 QX-50, and upgraded to the 2022 QX-55. It’s a great balance between the practical needs of a family of four with a dog and being a mid-30s women who doesn’t want to be a mom all the time. They’ve taken what was great about the QX-50 and fixed a couple of the annoying parts. It still has the Powerful engine with the unique compression that puts it over 28 mpg. A couple changes. The new QX-55 has almost all the interior space of the QX-50. You do lose a tiny bit of trunk space and height for the sporty coupe angle on the trunk. However, we could still easily fit adult skis inside. Twice already this weekend, my husband has borrowed my car when he could have just as easily taken his Infiniti - so sleek and sporty too. Since it’s human to justify a big purchase like this. Let’s chat about the new safety features like the heads up display. We had the cruise with auto breaking in our QX-50 and opted to add lane navigation and departure warnings. This made the highway drive up to Snoqualmie pass this weekend more enjoyable. And I can’t wait to take it on our road trip this summer. But really the change I am loving most is Apple Car Play (it also integrates with Android). Let’s face it the navigation in the older Infiniti’s left a lot to be desired. Now I can get Apple Maps, with my Apple Music (or Spotify or pandora) all while controlling and sending text messages with a push of a button on the steering wheel. We bought ours from Brandon G at Infiniti of Bellevue. They were able to work it to keep our monthly payment the same. So we’re all loving the upgrade and we’re really happy with the package they put together.

I recommend Old Orchard Nissan, is the BEST place to service a Nissan! Gary is an incredible Manager, that leads a great team of Service Consultants that have wonderful Customer Service skills like Daniel and Mary. I have had nothing but the BEST Service experience with all of these wonderful individuals... I appreciate you Old Orchard Nissan for having a remarkable Service team!

Just bought an RDX spaceship from these guys. The absolute best car buying experience I have ever had. In more than 50 years. Sebastion, our salesman, was incredible. Spent an enormous amound of time explaining the car's thousands of features, and made all the settings, etc. he thought we would want. Even helped out the next day via facetime when we forgot how some of them worked. And then called AGAIN the next day to make sure we didn't have more questions!!! When's the last time that ever happenned to you? Elson, his manager? More of the same. No BS, no haggling, reasonable on every issue and request; cuts righ to the chase. Found out he jogs near our home and actually invited him to stop by for coffee. When has that ever happenned? Rashard? Continued the same great service. Looking for a car? These are the guys to see.

Purchased a new Avalon from them today. Wesley Radford was my sales rep and the entire process was an extremely pleasant experience. Wesley was patient with me and did not give any hard sell tactics. There was a slight glitch due to my misreading some info and Wesley rectified everything to my great satisfaction. Everyone else in the process was polite and helpful. Lombard Toyota is the place to go and Wesley is the guy to ask for.

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

Excellent repair work, excellent service, excellent pricing. Things went so well in the service department with great experiences getting the service work done we decided to come back to Bill Kay Nissan and we had an exceptional time purchasing a new Rogue. Thank you, Bill Kay Nissan, in Downers Grove! You guys are the best. I will make sure all my friends and family know who to go see when they are looking for a car! Keep up the great work!

The sales women Joanna was very nice and attended us with care. However they couldn’t find the key the day we got the car, they later told us we would receive it 2 days after, it has now been almost 2 weeks since they said they would send it to us and I still haven’t received my key.

Tyler was incredibly knowledgeable while assisting me with my search. I can't thank him enough for the time and patience he gave me. If all sales staff at INFINITI Hoffman Estates are like Tyler, I would highly recommend this dealership to anyone interested in purchasing a vehicle.