Used INFINITI QX60 SPORT AWD for sale near me

Garrett Wilson Wes very patient and he took his time to explain the work that was needed on my car.he gave me clear option and I felt very welcome He also kept updating me while I was waiting my car.

The best way I can describe this dealership from both sales and service is to say that it is the way customer service should be done. The values placed on the consumer is something both old world in terms of respect, and new world in terms of how to manage the experience and maintain long term relationships with their consumer. My vehicle was bought used and needed service six months after purchase. I must commend both the service writer Jessiel Cortez and the service manager Krista Polito for their professionalism and kindness above all expectations. I am immensely happy with my decision to both buy my vehicle from Sewell, and trust their service department to manage my automotive experience. To put it simply: I don’t know why anyone would go anywhere else for a car.

My experience at Nalley Infiniti was by far the best luxury dealership experience I have had in Atlanta. I initially saw an advertisement for a $0-down lease offer that sounded too good to be true?however, it turned out to be completely real and the best deal I have ever seen. Glen Bland contacted me right away and set up an appointment. Shortly after, Reginald Johnson, the General Sales Manager, personally reached out to better understand my needs and preferences?something that is rare in today?s market and greatly appreciated. When I arrived at the dealership and met Glen and Reginald in person, I immediately felt welcomed and never pressured. Together, we created a plan to secure a late-model 2025 QX60. Throughout the process, they maintained excellent communication and continuously followed up to ensure I was informed every step of the way. To my surprise, Glen and Reginald later called me to come back in and re-sign the agreement?this time presenting me with an even better opportunity. They were able to secure a brand-new 2026 QX60 within my budget and had the vehicle ready for me on the spot. This was the easiest and most seamless vehicle purchase I have ever experienced?and it was also my first time purchasing a brand-new luxury vehicle. Nalley Infiniti demonstrated exactly what a true luxury dealership should be: no pressure, complete transparency, and genuine care for the customer?s needs. Glen Bland and Reginald Johnson went above and beyond and have made me a loyal member of the Nalley Infiniti family for life. If you?re considering this dealership, let my experience be your confirmation?Nalley Infiniti is the definition of luxury done right, and they truly prioritize your needs and satisfaction

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

Had a very pleasant experience with Matt Webber and Dave Pearson at the Dealership. Matt was very good with the financing portion and Dave was a very positive person for the purchase. I would recommend going to the dealer and ask for these two Managers.

I worked with Dave and Trevor on my new QX60. After an initial questionable experience I was able to meet Dave. He is extremely good at what he does and any car dealer should know that he is the very best at his trade. I would recommend Dave for a promotion but I believe he is the top dog there already. Great guy all around! Trevor delivered our car and another great guy. Just a 5 star experience from these guys.

Dealing with Trevor Jr and Dave the owners assistant. Dave was friendly and helped us make our deal. Trevor was also very friendly and professional. 5 stars.

Excellent experience, the consultant Gary Drummond was very professional and knowledgeable about what work needed and explained to me in details. I was even given a loaner car.

Gary is amazing! Great customer service every time! I am always seen at my preferred time and date. Everyone is super nice! Been a customer for ten years!

Garry is always a pleasure to work with. Customer service is top notch! Garry is extremely knowledgeable and friendly! We get all of our vehicles serviced with Garry!

Amir is great i went in looking to help out my son get a car ended up buying 2 cars. 1 for my son and 1 for my wife.

Had a wonderful experience while I was purchasing my vehicle. I was in and out in about an hour after I made my selection! Thank you Dave the GM for making it easy

The service at this dealership is always outstanding, whither we are purchasing a vehicle or getting service done. The treat us like family and it's always a privilege to purchasing a vehicle or receiving services on our vehicle!

I?ve enjoyed working with Adam! Very professional and personal! I really enjoy my Infinite QX50! The facility is very clean. I would recommend different snacks

The Infiniti Atlanta team made the process hassle free and seamless. Very knowledgeable about their various products and dedicated to customer satisfaction. A great team!

The service was great time I pulled in I was waited on and updated about every fifteen minutes about the progress and I was also walked to my vehicle when it was time to go

Great Service. Friendly customer service. No long wait. Was provided with an inspection and told what was needed. We will return again when needing service or new car.

Buying a vehicle through Luther Infinity was a fantastic experience. Despite a long delay from ordering my 2022 QX60 until its delivery due to widespread supply chain issues in the automotive industry, my sales representative Steve DiFiore was outstanding. He kept me updated often on the progress of my new vehicle and its anticipated arrival. On the day I picked up the QX60, he was incredible in taking care of every possible detail of the process as well as being very educational and helpful in helping my wife and me learn all the features of the new car. The finance staff was also excellent and had the entire process streamlined and ready to go when we arrived. The entire staff at Luther Infinity was friendly and helpful and made our purchase experience amazing in every way!

We first sent a message through cars.com and within 15 minutes got a response via text message, then phone call from Aaron Olson. Listened to the voicemail and we was very pleasant in his message and if we were interested to call and let him know. He reached out the next morning, we set up a time and test drive and talked. What an HONEST down to earth man, we figured the numbers and walked out with a new vehicle for my son. EXCEPTIONAL SERVICE! Kudos Aaron and thank you for your time and patience with us!

I have worked with Nate Klitzke on 5 different purchases of Infiniti products, and he is a treasure for your organization. The service levels have been awesome from the entire Infiniti team. the overall experience has been fantastic.