Used INFINITI QX60 for sale near Itasca, IL under $1,000,000

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

I needed to go for some minor service. John Napientek greeted me promptly and helped me right away. John does an excellent job explaining everything. He does a great job representing Nissan and it is a pleasure to work with him. Great job John.

In winter , the windows freeze. Once you roll the windows down they stay locked down. To roll them up , you have to pull up with your hands. Sometimes that trick works and other times not. Transmission jerks when you try to change gears from start to the 2 nd gear The side mirrors are smaller limiting the view particularly for the rear side view

Ziegler Land Rover steals buyers money and cars. They sell new vehicles to you and then negligently deliver this to someone else with no any proper documentation. When you request your car or money back they simply kick you out declaring that deal is done. Then they steal your sales tax money and they try to register the stolen vehicle on your name. General manager and new cars sales manager are making at you telling to go to the insurance company. But there is no any insurance because the vehicle wears never delivered. Do not buy any cars from this fat cockroach. They are thief.

I wrote a review for this car after I had recently purchased it. I have have had it for two years now and still believe it is one of my favorite vehicles I have ever purchased. So it has 18,000 miles and I have had no problems. Not a single issue and if I thought I had an issue it was because I didn’t read the manual and didn’t realize how to use set the many options in settings. Lol. The interior is really nice and comfortable, the ride is smooth and there is a SPORT drive setting I can use whenever I need to pass a truck or slow car. That mode really makes a difference but I drive in ECON mode mostly because I like to cruise and save fuel mileage. Nice to have choices.

Got my car serviced here. Honestly I thought I was in for a lot of money on my Panamera but they replaced the engine for a great price …couldn’t be happier. Ask for Carlos

Owned this car for over 10 years and had 0 issues. Great family car that will fit 3 car seats across the middle seat. So much leg room for older kids as well and was a top selling feature. Numerous bells and whistles that are similar to newer cars like lane departure, blind spot and 360 camera view.

Overall I had a pleasant experience with this dealership and would definitely return when I purchase my next vehicle.

Best dealer ever. Tatiana did a great job..She is very smart respectful and she has a lot of knowledge. My next car l m going to buy with them also and with Tatiana of course. If you are looking for a good price and a solid car go there and ask about Tatiana. Mike volvo v v90 cross country

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

I recommend Old Orchard Nissan, is the BEST place to service a Nissan! Gary is an incredible Manager, that leads a great team of Service Consultants that have wonderful Customer Service skills like Daniel and Mary. I have had nothing but the BEST Service experience with all of these wonderful individuals... I appreciate you Old Orchard Nissan for having a remarkable Service team!

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Great Customer service! Easy process. Love my new car! Would definitely recommend. Thank you Dart Motors

This rig is tight and comfortable as xxxx. It drives tight and handles like it is nobody's business. Yea it does not have remote start and navigation system. I just have to get a 2019 Infiniti pure base that is. I did not pay attention about those amenities. It is not a big loss. You can get a navigation sysem for nothing. And remote start in the winter time I suppose can a be a great thing to have. As you can warm up your car before hand. I guess it is not the end of the world. But the rest this behicle is cat's meow.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

Had a wonderful experience while I was purchasing my vehicle. I was in and out in about an hour after I made my selection! Thank you Dave the GM for making it easy

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I purchased my QX60 from Hanania Automotive Group. It was the best experience everyone was professional and helpful. They made my experience worth coming back.

Ed Thalhammer is an excellent service advisor. Service done quickly and efficiently. A very good Lexus dealership. We have purchased 3 cars from them and regularly use their service department.

First of all, this is a beautiful SUV. We bought a used 2019 Luxe with 41,000k miles. I actually prefer it than the 2022 version in terms of exterior styling. Many consider that interior to be outdated, but I think the proper word is outlasted. There's a reason why they haven't changed this interior very much over the years. It is extremely reliable. It has physical buttons. Sometimes an upgrade in technology isn't always the best especially in a vehicle where reliability is paramount. The legendary VQ V6 is still top notch averaging us a combined 22-23 mpg which is great. My friend's 2015 QX60 has 206,000 miles and has no issues with proper scheduled maintenance. The CVT on this one great compared to its Nissan counterpart. The ride is plush but not as plush as a Lexus RX350. It is a bit more on the sporty side, and that's ok. You do not want to be too disconnected to the road. I think what tops it off is the incredible value it offers compared to our other options that we've looked at: Nissan Pathfinder Platinum, VW Atlas, Lexus GX460, and Audi Q7. Overall this beat all of them.

Very accommodating, easiest and quickest transaction I've had with any dealership by far. Price was exceptional.

A couple of reasons I gave it a four rating is that the paint seems to peel at the least nick and one of the recalls gave me pause about the R&D of Infiniti.

Chris was so responsive and helpful! He made everything seamless and simple every step of the way. Highly reccomend!

The selection of cars available was impressive. making it easy to find something that fit exactly what I was looking for. Overall, it was a smooth experience. and I would highly recommend checking them out.

Bought this vehicle in 2014 and started having minor problems but due to wear and tear,but had an major accident and even no one got hurt due to support bar . But no air bags deployed . Very concerned.

Went in looking for a used Honda Civic hatchback and Jessie came in helped me out. He went above and beyond for us cool guy and great car salesman. Got it done quick and went home with what I came in looking for, quick and easy thanks to that man. Everyone in there is great overall experience 10/10!!

I recently purchased a 2018 Infiniti QX30 and had the pleasure of working with Ali Abdulla. From the moment we connected, Ali’s positive attitude and professionalism stood out. He was incredibly helpful and took the time to answer all my questions with confidence and care. His knowledge about the vehicle and the process was impressive, and he truly went the extra mile to make sure I got the right deal that worked for me. I never felt pressured—just supported. If you’re looking for someone who is genuinely committed to helping you, I highly recommend asking for Ali. Outstanding service from start to finish!

Jessie was a wonderful and nice salesman made sure I left satisfied and happy the experience with Jessie was the best i've experienced in a long time.

I bought a car from them this week and was very satisfied and impressed. I highly recommend salesman Christian Fernandez - he was very professional and made the process personal, comfortable and fun! He provided exceptional service. If possible call ahead for an appointment and come prepared, I'm from out of town Christian helped me get it all done in 1 trip, trade-in and all.

Customer service was excellent from start to finish. They were easy to contact, kept me updated every step of the way, and answered all my questions promptly. I’m very pleased with the experience.

Wanted something special and an up grade. Needed a nice family car that I can travel etc. I would buy another one with no problem