Used INFINITI QX60 for sale near West Dundee, IL under $1,000,000

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

Amir is great i went in looking to help out my son get a car ended up buying 2 cars. 1 for my son and 1 for my wife.

I had a great experience at Old Orchard Nissan. Antoni was very knowledgeable and helped me and my family with new Nissan rogue. Couldn't be happier with my purchase. I also get a better deal than i expected. Will be telling my friends and family about Antoni.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

We purchased my son’s first car from BG Motor Cars. Fair prices, no pressure sales but very accommodating. This is a small dealership and the owner handles almost every aspect personally. I will say that the owner does go above and beyond to deliver quality and ensure his customers are satisfied. Even though we did buy a used vehicle without a guarantee, the owner exceeded our expectations by making sure the small issue we did experience after purchase was promptly addressed. You are not just a number here. You are treated like family and it is clear that the Business model is to create a solid reputation and make repeat customers.

The car is everything that I need with the space to accommodate myself, friends, grandchildren, groceries , etc very comfortably. I love the way it handles, the design, the interior and especially the color.

Me comuniqué con Wendy Soto para saber detalles de algunos de sus carros que tiene en el inventorio, ella es una persona que supo contestar todas nuestras preguntas no hemos encontrado nuestra mejor opción pero estamos en comunicación con ella. E igual que todo el team de el dealer, Shaw una excelente persona…. Esperemos que ene futuro ya encontremos nuestro vehículo

Went in looking for a used Honda Civic hatchback and Jessie came in helped me out. He went above and beyond for us cool guy and great car salesman. Got it done quick and went home with what I came in looking for, quick and easy thanks to that man. Everyone in there is great overall experience 10/10!!

Rep was great, no hard sale, spent time with me, looking at various options. Manager was also easy to work with and make my deal happen. Made extra effort to make deal happen and drive car out that night (stayed an hour after closing!). Found a spot later on car, without hesitation, took it to shop and buffed out, they could have easily not done this. Great experience!

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

Jessie was a wonderful and nice salesman made sure I left satisfied and happy the experience with Jessie was the best i've experienced in a long time.

Had a very pleasant experience with Matt Webber and Dave Pearson at the Dealership. Matt was very good with the financing portion and Dave was a very positive person for the purchase. I would recommend going to the dealer and ask for these two Managers.

I worked with Dave and Trevor on my new QX60. After an initial questionable experience I was able to meet Dave. He is extremely good at what he does and any car dealer should know that he is the very best at his trade. I would recommend Dave for a promotion but I believe he is the top dog there already. Great guy all around! Trevor delivered our car and another great guy. Just a 5 star experience from these guys.

I had a great experience at this dealership, i had the courtesy of having Ali Abdullah as my dealer and he was extremely patient, understanding, and helpful in my purchase of my vehicle!

we purchased a Subaru here ! we went in and out under an hour !!! would recommend them !

Owned this car for over 10 years and had 0 issues. Great family car that will fit 3 car seats across the middle seat. So much leg room for older kids as well and was a top selling feature. Numerous bells and whistles that are similar to newer cars like lane departure, blind spot and 360 camera view.

Great place. Up front honesty and not pushy at all. I would definitely return to purchase a vehicle here again.

I purchased my QX60 from Hanania Automotive Group. It was the best experience everyone was professional and helpful. They made my experience worth coming back.

Today I went in for an oil change for my mom , and I talk to the manager about light grinding noises that I heard when my mom was turning only. Firestone told her she needed brakes and the manager Tony had my mom‘s car pulled up on the lift, and the brakes were fine, but when the mechanic was taking the wheel off, he noticed that there was some play and it turned out to be a wheel bearing. If you’ve ever seen anyone with a wheel that fell off their car on the highway. That probably would’ve been my mom because she Hand some teenager at fire stone Check it out telling her she need brakes. It didn’t make any sense because she just did her brakes like 12,000 miles ago. Always get a second opinion..

Dealing with Trevor Jr and Dave the owners assistant. Dave was friendly and helped us make our deal. Trevor was also very friendly and professional. 5 stars.

Had a wonderful experience while I was purchasing my vehicle. I was in and out in about an hour after I made my selection! Thank you Dave the GM for making it easy

My experience at Autos of Chicago was truly impressive. The team was professional, patient, and never made me feel rushed or pressured. They walked me through the features of each vehicle and helped me choose one that matched my expectations. The pricing was fair, and the paperwork process was quick and organized. I left feeling confident and happy with my purchase. This dealership is a great choice for anyone looking for quality used cars and excellent customer care.

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles