Used INFINITI QX80 SENSORY for sale near Duncanville, TX

The best way I can describe this dealership from both sales and service is to say that it is the way customer service should be done. The values placed on the consumer is something both old world in terms of respect, and new world in terms of how to manage the experience and maintain long term relationships with their consumer. My vehicle was bought used and needed service six months after purchase. I must commend both the service writer Jessiel Cortez and the service manager Krista Polito for their professionalism and kindness above all expectations. I am immensely happy with my decision to both buy my vehicle from Sewell, and trust their service department to manage my automotive experience. To put it simply: I don’t know why anyone would go anywhere else for a car.

I recently purchased a 2025 Infiniti QX80 at an excellent price. Even at full price, it offers good value in the full-size luxury SUV market. After one month, here's my assessment. Strengths **Styling**: The QX80 features elegant exterior and interior design that outshines most competitors. The Navigator's redesign was disappointing, while the Wagoneer lacks refinement. Only the Escalade matches its presence, though with a more aggressive look. **Value**: Infiniti's current market position creates pricing advantages. Feature-for-feature, the QX80 is thousands less than competitors across all trims. **Powertrain**: The twin-turbo 3.5L V6 delivers smooth power through a 9-speed transmission. I'm averaging 20-21 mpg in mixed driving (better than EPA estimates), though it requires premium fuel. **Comfort**: Ride quality and noise isolation are excellent for a body-on-frame vehicle. The air suspension mitigates most harshness from the 22" wheels. **Handling**: It drives more like a midsize SUV, handling mountain roads with unexpected confidence. Only the pricier Escalade V offers better dynamics. **Space**: Dimensions match standard Navigator and Escalade while exceeding the Lexus LX. The third row comfortably fits adults with easy access, and cargo space is generous, especially with seats folded. **Towing**: All models can tow 8,500 pounds, above segment average. Only Wagoneer models with Hemi V8s offer more. Weaknesses **No Homelink**: Inexplicably lacks the standard garage door opener system. Instead uses "myQ," requiring compatible equipment and Wi-Fi. It works roughly 20% of the time for closing, 50% for opening. **Missing Trailer Brake Controller**: Despite strong towing capacity and pre-wiring, it lacks this essential safety feature that the cheaper Nissan Armada includes standard. **No Rear Sunshades**: A premium family vehicle should include this feature, common in less expensive SUVs. **Limited Storage**: Few interior storage options beyond a modest console and small pass-through. The Autograph trim's "cool box" reduces console space by half while offering minimal functionality. **Software Issues**: I've experienced two significant electronic failures already. Once, the infotainment rebooted while driving. More concerning, at 1,200 miles, the dashboard, HVAC, and air suspension failed simultaneously—a potentially dangerous situation. Uncertain Factors **Reliability**: Infiniti typically outperforms Nissan, and Japanese production suggests quality. The VR-series engine appears promising, but competitors have documented issues too. Air suspension systems generally develop problems after several years. **Resale**: Likely below Lexus but competitive with Navigator and slightly below Escalade. Verdict I'm satisfied with my purchase, especially given local dealership availability and favorable pricing. The electronic issues create some concern for long-term ownership. For shoppers prioritizing style, value, and driving dynamics who can accept some feature omissions, the QX80 deserves consideration in this competitive segment.

I am so pleased with this truck and this is the 3rd one that I have purchased from this same dealership. The staff really went far and beyond to find me the exact model that I want.

Grubbs Acura in Grapevine, Texas, is an excellent dealership to purchase a fabulous Acura. I bought my 2nd Acura from Grubbs. Amira (Liz) Romero was great to work with. I initially walked in late in the evening with no appointment with my 88 y/o Mom who I wanted to make sure she could get in and out of the MDX I had my eye on. Liz was kind enough to bring the MDX next to our car to see if Mom could get in and out with her walker. Liz was patient and friendly with my Mom and knew it was important to me to have her comfortable and safe. I made an appointment for the next day to properly test-drive various MDXs. Liz listened to my preferences and concerns then remembered a specific MDX they had on the lot, so she brought it over for me to see. She warned me as she wasn't sure if I'd like the interior color...I took one look and said “I love it” - Red Italian leather! The 3rd MDX we test drove was the charm! Next, I talked to the finance manager, Mandy Matanga. Mandy was friendly and fantastic to work with as she gave me the best deal to fit my budget. Girl Power for the Win with the Sales and Finance Team for my 3rd Acura to own - my dream car, MDX Type S Advance and early birthday gift to myself. Thank you, Grubbs Acura in Grapevine!

I bought the car recently. I would recommend if you want a nice interior and don't need all of the fancy tech that are in the newer rivals. I like the off road capability as we drive on the beach a lot and occasionally have to drive on some tougher trails. The comfort is really good though not quite as good as the new GMC Yukon Denali with the air suspension. The interior is reasonably plush but not as nice as the Navigator. It is just a step above the new Expedition or on par with the Yukon Denali. The main reason I bought the QX80 was for its off road capability. We have already done some moderate off roading and it performed flawlessly. The power is adequate. Not fast, but plenty for almost everyone. The only complaints are that the transmission is a bit lacking on gears.

Great service, strongly recommend! Love the people and how welcoming they are in assisting you get a new vehicle. I will never choose another car lot.

This SUV is incredible. It's very quick, quiet, and it's extremely comfortable. Combine that with the best looking exterior in its class and the fact that it's 10x better than the previous model and it's a winner.

Was greeting the moment I drove in. Definitely good Customer service they were able to turn a bad situation to a good experience. John and Ezekiel were very helpful in getting my car in to get worked on. Will definitely be coming back

You have to check out this amazing dealership. I’ve tried a few others and hands down Sewell in Fort Worth is the number one choice for staff and service excellence.

Very professional group of people. They did a great job of contacting me and following up. Sent me all the info I needed for the vehicle I was interested in.

Response received from the dealership was very quick. Everyone at Sewell Infiniti was friendly and attentive all of our inquiries. Vehicle was exactly as displayed in pictures and great purchase experience completed in 2 hours!

My service experience was EXCELLENT!! From the moment I called and spoke to Christian/Service Advisor, everything was extremely professional and I could not be happier. I will definitely be back!!

Awesome experience!! My wife and I were treated with respect and kindness. They are definitely everything their commercials say they are!

We had a great experience. Nicole was honest and the pricing was very transparent. Even though we are several states away, we would absolutely work with Nicole and Sewell again.

Chad streed at Autos of Dallas was awesome to work with and made my buying experience seem less. Thank you!

I LOVE the Grubbs dealership. They always take such good care of my car and make things go smoothly when it's in the shop. I had quite a bit of work done this time and I couldn't be happier with the outcome! Chas Velarde was one of the most outstanding service advisors I have ever worked with. He really listened to my concerns and he has such a wonderful attitude. The entire staff, from the front desk, to the attendants who bring your car to you, are always so nice to deal with. I feel lucky to have bought my car from Grubbs and will always bring my car, that I love, to them for service.

Very professional and friendly. Car was waiting for me when I arrived. They went out of their way to help me with my leased truck. I would recommend their dealership to anyone,

The Sensory trim model offers excellent amenities and comfort options. A very quiet and smooth ride not lacking of power. The electronics are simple to learn and easy to use.

Isaac Marquez was my salesman. This young man was very attentive to my wants in a new car. He found the perfect vehicle for me. I met several of his team members and they were all wonderful. I will recommend this dealership and Isaac to all my family and friends. Thank you, Grubbs Infiniti.

I live in California and while visiting my daughter in Fort Worth my 2011 FX50s broke down needing a starter. I called the Infiniti dealership in Dallas which was close and they told me that they may not work on it because of its age. I contacted Grubbs Infiniti in Grapevine and they immediately told me that they will fix it so I can drive back to California. They did exceptional work and and the service manager was attentive to any questions or concerns I had I recommend Grubbs and super satisfied with the work done on my 2011 FX50s.

Audi Plano and my service advisor Bryan Cabrera keep my Q5 in excellent shape. I appreciate so much the video the mechanic sends to my phone as he is completing the multi-point checklist that is done every time. Bryan always explains the work that will be done that day and what I can expect at the next service. Today he went out of his way to fix my husband’s key fob and showed me what to do in the future if it happened again. I am a very satisfied Audi Plano customer! Thanks Bryan!