Used INFINITI cars for sale near Lincolnwood, IL

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

I had an excellent experience buying a new RDX from this car dealer. Raffy was my salesperson, and he did a great job answering all my questions and explaining everything in detail. I also live in Wisconsin and bought from this car dealer in Illinois and the process was extremely smooth and no extra work on my end was needed. I am very satisfied with the new car and this dealership.

I bought my 2020 QX60 June 2023 with 12K miles on it. Wanted something a comfortable ride and plenty of seating since I now have custody of my two grandchildren. This vehicle has been great with no repair issues at all. Gives the kids plenty of room in the back seat. Love the leg room up front along with the heated seats. Would highly recommend

I recently purchased a 2018 Infiniti QX30 and had the pleasure of working with Ali Abdulla. From the moment we connected, Ali’s positive attitude and professionalism stood out. He was incredibly helpful and took the time to answer all my questions with confidence and care. His knowledge about the vehicle and the process was impressive, and he truly went the extra mile to make sure I got the right deal that worked for me. I never felt pressured—just supported. If you’re looking for someone who is genuinely committed to helping you, I highly recommend asking for Ali. Outstanding service from start to finish!

Webb Chevy is the only place I will service my vehicle at, they are the best on the Southside!

Great car, but would be better with more options for the instrument cluster display. Very smooth ride and good features. Plenty of cargo space. Love it

An advisor of mine recommended Countryside Nissan as a reliable, trustworthy place to buy a car, and this was reflective of my own experience purchasing a car there. Chuck Ippolito is the salesperson I worked with and he was personable, professional and friendly. He consistently worked to make sure we had all the information we needed. Everyone we met at Countryside Nissan was kind, and helped make the experience of purchasing a car less stressful.

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

I wrote a review for this car after I had recently purchased it. I have have had it for two years now and still believe it is one of my favorite vehicles I have ever purchased. So it has 18,000 miles and I have had no problems. Not a single issue and if I thought I had an issue it was because I didn’t read the manual and didn’t realize how to use set the many options in settings. Lol. The interior is really nice and comfortable, the ride is smooth and there is a SPORT drive setting I can use whenever I need to pass a truck or slow car. That mode really makes a difference but I drive in ECON mode mostly because I like to cruise and save fuel mileage. Nice to have choices.

Very good profesional Menager Kris and all staff very helpful . They stay with me even after the hours and show me all of the cars I wanna see! So definitely I will recommend this dealership to all of my friends. Thank you again.

We have either owned or driven every 3 row suv out there. We have a 22 Pathfinder as well is great too. We picked the qx over a yukon a caddilac xt6,jeep overland and a wagoneer series 2 if you drive one i bet you will too.

See Farah at Countryside Mitsubishi with the car you want in mind and she will not stop until she finds it!!

I've had my 2022 QX60 Autograph (my 8th Infiniti) for approximately 600 miles, with a 70-mile daily commute, split evenly between highway and country roads. From the moment the Monograph was revealed, I know this was my next car. The wait was long but worth it. Unlike the targeted buyers, I use my cars for both commuting and hauling, and very rarely have the rear seats up. The cargo volume is an important reason for getting the QX60. (My wife drives the QX50.) Everything from Style to Performance are 5-star. With gas prices at all-time highs, I've been averaging between 28 and 30 mpg in eco-mode - that's 45 on the country roads and 65-70 on 95! Never a fan of auto-off at stops, I've found it does add miles to the tank - the computer lets you know- and decreases total emissions. While the beautiful Autograph interior leather, materials, and paint is a subjective taste, the Vision Package, IMO, is an amazing necessity. Once one uses the rear-view mirror camera and Head Up Display, it's hard to imagine driving a car without this package. To improve this vehicle, I can offer two suggestions to NISSAN: 1) offer an option to increase the lane change turn clicks (Hyundai Palisade) and volume, and 2) allow the power side view mirrors to retract when parked and locked, something available in their QX50 - an obvious and goofy oversight. Finally, the most important reason I keep coming back to INFINITI is dependability and safety. Add everything else and the 2022 QX60 comes away a stunning winner.

The work was done well and quicker than I thought. I've come rely on their service department and have been their customer for many years

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

I recommend Old Orchard Nissan, is the BEST place to service a Nissan! Gary is an incredible Manager, that leads a great team of Service Consultants that have wonderful Customer Service skills like Daniel and Mary. I have had nothing but the BEST Service experience with all of these wonderful individuals... I appreciate you Old Orchard Nissan for having a remarkable Service team!

I recently purchased a 2025 Infiniti QX80 at an excellent price. Even at full price, it offers good value in the full-size luxury SUV market. After one month, here's my assessment. Strengths **Styling**: The QX80 features elegant exterior and interior design that outshines most competitors. The Navigator's redesign was disappointing, while the Wagoneer lacks refinement. Only the Escalade matches its presence, though with a more aggressive look. **Value**: Infiniti's current market position creates pricing advantages. Feature-for-feature, the QX80 is thousands less than competitors across all trims. **Powertrain**: The twin-turbo 3.5L V6 delivers smooth power through a 9-speed transmission. I'm averaging 20-21 mpg in mixed driving (better than EPA estimates), though it requires premium fuel. **Comfort**: Ride quality and noise isolation are excellent for a body-on-frame vehicle. The air suspension mitigates most harshness from the 22" wheels. **Handling**: It drives more like a midsize SUV, handling mountain roads with unexpected confidence. Only the pricier Escalade V offers better dynamics. **Space**: Dimensions match standard Navigator and Escalade while exceeding the Lexus LX. The third row comfortably fits adults with easy access, and cargo space is generous, especially with seats folded. **Towing**: All models can tow 8,500 pounds, above segment average. Only Wagoneer models with Hemi V8s offer more. Weaknesses **No Homelink**: Inexplicably lacks the standard garage door opener system. Instead uses "myQ," requiring compatible equipment and Wi-Fi. It works roughly 20% of the time for closing, 50% for opening. **Missing Trailer Brake Controller**: Despite strong towing capacity and pre-wiring, it lacks this essential safety feature that the cheaper Nissan Armada includes standard. **No Rear Sunshades**: A premium family vehicle should include this feature, common in less expensive SUVs. **Limited Storage**: Few interior storage options beyond a modest console and small pass-through. The Autograph trim's "cool box" reduces console space by half while offering minimal functionality. **Software Issues**: I've experienced two significant electronic failures already. Once, the infotainment rebooted while driving. More concerning, at 1,200 miles, the dashboard, HVAC, and air suspension failed simultaneously—a potentially dangerous situation. Uncertain Factors **Reliability**: Infiniti typically outperforms Nissan, and Japanese production suggests quality. The VR-series engine appears promising, but competitors have documented issues too. Air suspension systems generally develop problems after several years. **Resale**: Likely below Lexus but competitive with Navigator and slightly below Escalade. Verdict I'm satisfied with my purchase, especially given local dealership availability and favorable pricing. The electronic issues create some concern for long-term ownership. For shoppers prioritizing style, value, and driving dynamics who can accept some feature omissions, the QX80 deserves consideration in this competitive segment.

Chris was so responsive and helpful! He made everything seamless and simple every step of the way. Highly reccomend!

Infiniti has always delivered in the exterior design department for their models, with the QX60 in dire need of a redesign and the concept Monograph QX60, I knew the vehicle would look great for the exterior. But where they really “WOW’d” me was the overall package of the vehicle. New for the QX60 is a 9speed auto, and a departure from the dual screen layout for the entertainment system. In addition we get a fully digital 12” instrument cluster, 10.8” HUD. Really bringing the QX60 up to where Infinitis standards should had been. Also adding to the small but valued features, we now get memory seating for the driver. All these new additions to the great build quality and high end materials finished throughout the vehicle, it’s certainly now a car I love to sit behind the wheel of. Talking about that, the 9 speed auto is such a huge improvement over the CVT, those shifts through the gears makes the QX60 feel like it’s not running out of breathe compared to the previous QX60s CVT droning. I am 6 ft 1 inch and my older kids are also my size. Yes Infiniti seems to be gearing the advertising to families with kids but this is not true in my case. We are an older family and we love this SUV especially the long trips. Infiniti really wants to take back its crown for the best selling luxury SUV, although it’s got tougher competition, it will only make Infiniti one step better than it was before.

I can’t express enough how truly grateful I am for Ahmed at Auto House in Downers Grove, Illinois! From the moment I started having issues with my first car, Ahmed showed incredible kindness, patience, and dedication. He didn’t just help — he genuinely cared about making things right and ensuring I was happy. He went the extra mile to get me into a beautiful BMW that I absolutely love, and made what could’ve been a stressful experience feel effortless and positive. It’s rare to find someone so honest, professional, and compassionate in the car business. Thank you, Ahmed, for treating me like family and turning a challenge into such a wonderful experience. I’m forever grateful and will always recommend you to everyone I know! 🙏🚘💙

The car is everything that I need with the space to accommodate myself, friends, grandchildren, groceries , etc very comfortably. I love the way it handles, the design, the interior and especially the color.

I had the pleasure of buying a new car from Mike Haggerty this past week. This is the fourth car I have purchased from Jerry Haggerty Chevrolet, and Mike has always been my sales person. Mike is very knowledgable and professional. He helped me pick the right car and get the best deal. He has reached out to me to make sure everything is satisfactory. I will always call Mike when I am ready to purchase a vehicle.

So far I'm in Love with the Car. Comfortable Tight Vehicle. I gave the Cadillac Escalade a try for years and they just simply disappointed me . QX80 is a winner.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

The sales representative was very helpful to finding a car with the specifications that suited our family’s needs. We found exactly what we were looking for. Sam, was great with his advice. Again Thanks.

A couple of reasons I gave it a four rating is that the paint seems to peel at the least nick and one of the recalls gave me pause about the R&D of Infiniti.

I have been a Jeep owner for a few years now but wanted to switch to another brand. Ricky Espino and Lorena Mena were very knowledgeable, patient, and helpful. They made sure I was 100% convinced and that the vehicle had everything I was looking for. They took me every step of the way in the purchase of a 2024 Mazda CX50. I am very satisfied with my purchase and would highly recommend getting a car from this location.

Great place to buy and have your car serviced. Great communication and the people are great

Bought this vehicle in 2014 and started having minor problems but due to wear and tear,but had an major accident and even no one got hurt due to support bar . But no air bags deployed . Very concerned.

Loved my experience at Top Gear Motors, such an easy process and car was pristine. Will definitely come for all future purchases and recommend others do the same.

Comfort, power, space, looks - the Infiniti GX80 has it all for my family. We needed space and we got it. Infiniti added style and comfort. I'm very happy with this vehicle - both on the highway and around town.

I had a good experience with Chris Price awesome sales man.. no pushy sales tactics.. he was honest and straight to the point.. I have bad credit.. and was turned down from alot of different dealers Marino, Hawk,Naperville and Shermans.. all said No.. but Carmax have me thre car I wanted wth super low miles.. Thanx Chris you a good guy 🤗

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

I had the pleasure of being assisted by Sam, and he was amazing. He wasn’t pushy at all and answered every question I had with confidence and clarity. He was friendly, approachable, and made the whole experience comfortable and easy. Great service all around.

I love love love my car !! I have looked for this car for a long time. Just had to find one that fit my budget and was in great shape. Best car I e ever owned !!