Used INFINITI cars for sale near Prospect Heights, IL

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

Service was amazing! I would say we were in and out within an hour and a half our advisor explained everything to us. We have no complaints.

After spending time with the 2024 QX80 Sensory, I’m comfortable giving it a five‑star rating—not because it’s perfect, but because of how well it delivers on the things that actually matter in this segment, especially at the cheaper real‑world transaction prices these typically sell for. The build quality stands out immediately. Material quality, fit, and finish are all genuinely impressive, and even after 30,000 miles the cabin remains tight with very few creaks or rattles. That’s something I can’t say about several other luxury brands I’ve owned, including BMW, Mercedes, and Cadillac, which tend to develop interior noises far earlier. On the road, the QX80 excels at what it’s built for. The ride is extremely comfortable, highway noise is well controlled, and the 400‑hp V8 provides smooth, effortless power. It’s a relaxed, confident cruiser that makes long family trips easy. The interior is spacious, the leather is high‑quality, and both the interior and exterior design have a clean, upscale look. Fuel economy is average for a large V8 SUV—nothing surprising there. The real drawbacks come from the dated technology. The infotainment system feels behind the times, and features like a head‑up display or massaging seats simply aren’t available. The front seats could also use more side bolstering for better support. Even with those shortcomings, the overall package is strong. When you factor in the typical selling price—often well below MSRP—the value becomes even clearer. You’re getting a large, comfortable, powerful, and well‑built luxury SUV that prioritizes reliability and long‑term durability over chasing trends. It’s not perfect, but nothing in this class is. What the QX80 does, it does exceptionally well, and that’s why it earns a full five stars from me.

Alec Olney is the best salesman! He helped get my mom into a car she loves and he made the process so fast and streamlined!

Today I went in for an oil change for my mom , and I talk to the manager about light grinding noises that I heard when my mom was turning only. Firestone told her she needed brakes and the manager Tony had my mom‘s car pulled up on the lift, and the brakes were fine, but when the mechanic was taking the wheel off, he noticed that there was some play and it turned out to be a wheel bearing. If you’ve ever seen anyone with a wheel that fell off their car on the highway. That probably would’ve been my mom because she Hand some teenager at fire stone Check it out telling her she need brakes. It didn’t make any sense because she just did her brakes like 12,000 miles ago. Always get a second opinion..

I appreciate Jacob in service with the knowledge and his eagerness to support me in the care and maintenance of my car

Vehicle meets and exceeds expectations. Very quiet, virtually maintenance free with the exception of the passenger side seat heater. We are working with our Dealer to resolve.

Came in for change and regular maintenance, specially Antonio- and all service department staff very professional and friendly, good team 👍! Ty for great attention and prompt service.

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

Excellent experience with Doug and the whole team here! I knew what I wanted when I came in and they helped me find the right car at the right price! I would recommend them to anyone!

Very nice truck. Only thing missing is massage seats and better fuel mileage with Premium fuel. Otherwise, I love it as it is still makes heads turn.

I had such a great experience at Elite Motors. Carl and Michelle were very helpful and the entire team was excellent as well. Highly recommended to everyone.

I purchased my QX60 from Hanania Automotive Group. It was the best experience everyone was professional and helpful. They made my experience worth coming back.

I recently purchased a 2018 Infiniti QX30 and had the pleasure of working with Ali Abdulla. From the moment we connected, Ali’s positive attitude and professionalism stood out. He was incredibly helpful and took the time to answer all my questions with confidence and care. His knowledge about the vehicle and the process was impressive, and he truly went the extra mile to make sure I got the right deal that worked for me. I never felt pressured—just supported. If you’re looking for someone who is genuinely committed to helping you, I highly recommend asking for Ali. Outstanding service from start to finish!

I just bought this Suv this week. wow what a beautiful vehicle, it feels soo Good to be driving in Luxury .IM so very Excited know the I upgraded from my dodge suv.

I can't say enough about Sherman Dodge and more importantly my sales person Armando Bulnes. I have purchased several vehicles from Sherman and I always trust Armando with my business - he's honest, beyond knowledgeable and honestly cares about what he's selling you. If I could give him 10 stars I would - Sherman Dodge you need more people like Armando - please don't ever lose him!!!

Awesome car. Worth the money. There are many alternatives in this level but I believe I made the right decision. Would buy again in a heartbeat

I made a really good choice coming to old orchard Nissan to buy a car. I bought a 2022 Mazda CX30 from Hubert. They have a great variety of cars and Hubert was able to show me a couple of them but I ended up going with the Mazda. Great work and amazing experience!

Jamie was a very great sales man. He took care of my grandma and worked with her. Very patient and helpful. ⭐️⭐️⭐️⭐️⭐️

Very professional and courteous sales staff. Some behind the scenes issues with info I'd received by email being incorrect, but it was solved quick enough.

It was a slow process but the sales team was able to come to an agreement with me and my wife. I told them it was not simply matter of getting the best deal we could, but that we flexed as much as possible and that the dealership had to adjust to meet our financial parameters which they did. Otherwise we would not have been able to leave with the vehicle.

Brought my jeep in with next to no notice, and they were able to detect the problem and fix it by the next morning. Asked about my tire leaking air, and the found the leak and didn’t charge me since they felt bad for not looking before I asked. Great customer service!

Bought this vehicle for my use. Out beloved Tahoe come up with a check engine light and we decided not to spend money on an older vehicle. Our DIL did some searching and found this one for us to check out. It looked like it came off the showroom floor. Even it was 5 years old it was immaculate and the maintenance records were maintained. I’m so impressed. In my seventies I feel like I’m driving a sports car. So much different that driving the large SUV but still has a third row of seats when needed and plenty of room for luggage and/or packages. Couldn’t be happier. Even my husband will use it instead of driving his Dodge Ram.

My experience is good but I’m looking for car is hai price But staff is very good and great response 👍

In winter , the windows freeze. Once you roll the windows down they stay locked down. To roll them up , you have to pull up with your hands. Sometimes that trick works and other times not. Transmission jerks when you try to change gears from start to the 2 nd gear The side mirrors are smaller limiting the view particularly for the rear side view

Great customer service, Alex helped me out with financing ! I recommend them if you are looking for a reliable car and good financing options!

The car is everything that I need with the space to accommodate myself, friends, grandchildren, groceries , etc very comfortably. I love the way it handles, the design, the interior and especially the color.

I had such a great experience at Auto Select Sales and Rentals! The staff was super friendly and really took the time to help me find the right car. No pressure, just honest advice and a great selection of vehicles. My car was in excellent condition, and the whole process was smooth from start to finish. I really appreciated the transparency with pricing—no surprises! Definitely recommend them if you're looking for a new car or a rental.

Comfort, power, space, looks - the Infiniti GX80 has it all for my family. We needed space and we got it. Infiniti added style and comfort. I'm very happy with this vehicle - both on the highway and around town.

I have been a Jeep owner for a few years now but wanted to switch to another brand. Ricky Espino and Lorena Mena were very knowledgeable, patient, and helpful. They made sure I was 100% convinced and that the vehicle had everything I was looking for. They took me every step of the way in the purchase of a 2024 Mazda CX50. I am very satisfied with my purchase and would highly recommend getting a car from this location.

Had a very pleasant experience with Matt Webber and Dave Pearson at the Dealership. Matt was very good with the financing portion and Dave was a very positive person for the purchase. I would recommend going to the dealer and ask for these two Managers.

So far I'm in Love with the Car. Comfortable Tight Vehicle. I gave the Cadillac Escalade a try for years and they just simply disappointed me . QX80 is a winner.