Used INFINITI cars for sale near Richardson, TX

Their service department is simply first class, Trou Dunn was service consultant and he did a remarkable job getting our rather unusual problem with out Infinit solved.

From the time we walked on the lot to look at their luxury SUVs..we felt welcomed and our sales experience exceeded any other dealership. We ended up buying a 2025 QX80 Luxe Model..absolutely gorgeous car They went as far as bringing us the vehicle when we started the financing process. I can't say enough about the customer service. If you ever decide to buy a luxury vehicle please go to Crest Infinti..you will blown away with the service they provide.

After spending time with the 2024 QX80 Sensory, I’m comfortable giving it a five‑star rating—not because it’s perfect, but because of how well it delivers on the things that actually matter in this segment, especially at the cheaper real‑world transaction prices these typically sell for. The build quality stands out immediately. Material quality, fit, and finish are all genuinely impressive, and even after 30,000 miles the cabin remains tight with very few creaks or rattles. That’s something I can’t say about several other luxury brands I’ve owned, including BMW, Mercedes, and Cadillac, which tend to develop interior noises far earlier. On the road, the QX80 excels at what it’s built for. The ride is extremely comfortable, highway noise is well controlled, and the 400‑hp V8 provides smooth, effortless power. It’s a relaxed, confident cruiser that makes long family trips easy. The interior is spacious, the leather is high‑quality, and both the interior and exterior design have a clean, upscale look. Fuel economy is average for a large V8 SUV—nothing surprising there. The real drawbacks come from the dated technology. The infotainment system feels behind the times, and features like a head‑up display or massaging seats simply aren’t available. The front seats could also use more side bolstering for better support. Even with those shortcomings, the overall package is strong. When you factor in the typical selling price—often well below MSRP—the value becomes even clearer. You’re getting a large, comfortable, powerful, and well‑built luxury SUV that prioritizes reliability and long‑term durability over chasing trends. It’s not perfect, but nothing in this class is. What the QX80 does, it does exceptionally well, and that’s why it earns a full five stars from me.

I live in California and while visiting my daughter in Fort Worth my 2011 FX50s broke down needing a starter. I called the Infiniti dealership in Dallas which was close and they told me that they may not work on it because of its age. I contacted Grubbs Infiniti in Grapevine and they immediately told me that they will fix it so I can drive back to California. They did exceptional work and and the service manager was attentive to any questions or concerns I had I recommend Grubbs and super satisfied with the work done on my 2011 FX50s.

I recently purchased a 2025 Infiniti QX80 at an excellent price. Even at full price, it offers good value in the full-size luxury SUV market. After one month, here's my assessment. Strengths **Styling**: The QX80 features elegant exterior and interior design that outshines most competitors. The Navigator's redesign was disappointing, while the Wagoneer lacks refinement. Only the Escalade matches its presence, though with a more aggressive look. **Value**: Infiniti's current market position creates pricing advantages. Feature-for-feature, the QX80 is thousands less than competitors across all trims. **Powertrain**: The twin-turbo 3.5L V6 delivers smooth power through a 9-speed transmission. I'm averaging 20-21 mpg in mixed driving (better than EPA estimates), though it requires premium fuel. **Comfort**: Ride quality and noise isolation are excellent for a body-on-frame vehicle. The air suspension mitigates most harshness from the 22" wheels. **Handling**: It drives more like a midsize SUV, handling mountain roads with unexpected confidence. Only the pricier Escalade V offers better dynamics. **Space**: Dimensions match standard Navigator and Escalade while exceeding the Lexus LX. The third row comfortably fits adults with easy access, and cargo space is generous, especially with seats folded. **Towing**: All models can tow 8,500 pounds, above segment average. Only Wagoneer models with Hemi V8s offer more. Weaknesses **No Homelink**: Inexplicably lacks the standard garage door opener system. Instead uses "myQ," requiring compatible equipment and Wi-Fi. It works roughly 20% of the time for closing, 50% for opening. **Missing Trailer Brake Controller**: Despite strong towing capacity and pre-wiring, it lacks this essential safety feature that the cheaper Nissan Armada includes standard. **No Rear Sunshades**: A premium family vehicle should include this feature, common in less expensive SUVs. **Limited Storage**: Few interior storage options beyond a modest console and small pass-through. The Autograph trim's "cool box" reduces console space by half while offering minimal functionality. **Software Issues**: I've experienced two significant electronic failures already. Once, the infotainment rebooted while driving. More concerning, at 1,200 miles, the dashboard, HVAC, and air suspension failed simultaneously—a potentially dangerous situation. Uncertain Factors **Reliability**: Infiniti typically outperforms Nissan, and Japanese production suggests quality. The VR-series engine appears promising, but competitors have documented issues too. Air suspension systems generally develop problems after several years. **Resale**: Likely below Lexus but competitive with Navigator and slightly below Escalade. Verdict I'm satisfied with my purchase, especially given local dealership availability and favorable pricing. The electronic issues create some concern for long-term ownership. For shoppers prioritizing style, value, and driving dynamics who can accept some feature omissions, the QX80 deserves consideration in this competitive segment.

No qualms, was waiting for service to be done, efficient. Service advisor was helpful, clear and courteous. Facilities were clean and adequate. Will probably come for service again.

So far I'm in Love with the Car. Comfortable Tight Vehicle. I gave the Cadillac Escalade a try for years and they just simply disappointed me . QX80 is a winner.

The I talk with was very Profession And knew what He was talking about, very Focus., smart guy

Casen found me exactly what I was looking for and more importantly he did everything he promised before I took possession of my new truck!

This is my second Infiniti. I still own my 1st one which presently has 312,500 plus mile. It was very reliable. I wanted a vehicle that had everything I wanted in it. So, I purchased it. I love it is all I can say.

Very professional and friendly. Car was waiting for me when I arrived. They went out of their way to help me with my leased truck. I would recommend their dealership to anyone,

The Sensory trim model offers excellent amenities and comfort options. A very quiet and smooth ride not lacking of power. The electronics are simple to learn and easy to use.

Good experience in dealing with Kerron at dallas lease returns, would Definitely buy another vehicle from him !

My buying experience was seamless! My salesperson Dylan did an exceptional job of facilitating my purchase experience!

Very nice truck. Only thing missing is massage seats and better fuel mileage with Premium fuel. Otherwise, I love it as it is still makes heads turn.

If you want an honest salesperson and a positive buying experience, go see Chris Brackett at Nissan of McKinney.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Awesome experience!! My wife and I were treated with respect and kindness. They are definitely everything their commercials say they are!

We had a great experience. Nicole was honest and the pricing was very transparent. Even though we are several states away, we would absolutely work with Nicole and Sewell again.

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

Had a great experience at AutoNation USA in Denton. Met with Cody and his Sales Manager, Sam, and both were super helpful and easy to work with. Went in looking for a safe, reliable SUV for my family, and found the perfect one. I had been checking out similar cars at other dealerships, but I kept coming back to AutoNation because they had the exact color combo I wanted inside and out. The SUV drives great, the price was fair, and the whole process was straightforward. Cody and Sam were transparent the entire time and walked me through each step without any pressure. They kept their word the whole way, which I really appreciated. I?d definitely buy from AutoNation again and recommend them to anyone looking for a solid, reliable vehicle.

The dealership was clean compared to other places we visited and their customer service is top notch. I would definitely recommend this place for any buyer who wants a no pressure purchase

Drove nissans and Toyota my whole life..I was looking for an armada but got the luxury version instead which is the QX80. Very luxurious in and out my only gripe was the infotainment which is severely outdated with no android auto or Apple car play. still this big girl has plenty of power and the V8 is intoxicating lol which I'm loving. THIS truck isn't meant for fuel economy, if you want that, get a hybrid. Very reliable and luxurious. Hermosa Blue is plainly gorgeous for this truck.

Our sales person Samuel was accommodating, helpful, made sure we knew all of our options, and made the process so much easier. Sheryl in the back office where I signed all of the new owner paperwork and forms made it so much fun! Great staff. I came there to get a used car because my husband had such a great experience there last year getting his car.

I purchased my QX60 from Hanania Automotive Group. It was the best experience everyone was professional and helpful. They made my experience worth coming back.

Traded my Sequoia had the best experience with Cristian will do business again in the future

I came to this car from a 2016 Yukon which was a rolling dumpster fire. At 102k miles, I haven’t had a single failure with this car. It tows extremely well, the seat comfort is by far the best I’ve ever owned, I don’t love the exterior styling, but its such a great owner experience that it doesn’t matter. Maintenance is like owning a Camry, cheap and infrequent. AWD system makes driving in all conditions a breeze. Great vehicle.

Well I am blown away! The owner personally reached out to me about what I was looking for and wanted. Expressed his excitement and willingness to help me find what I want and need. I have stopped looking elsewhere and will with out a doubt complete my purchase with them. Very friendly and willing to go the distance to obtain my business and make me feel welcomed and relaxed. Thank you Ivan for your personal care and attention to me as a person first!

I am so pleased with this truck and this is the 3rd one that I have purchased from this same dealership. The staff really went far and beyond to find me the exact model that I want.

Two experiences selling a car here in the last few years and got a quick, VERY fair price for our used cars. Ask for Zevar. He is super fast, professional and personable. You won’t regret it.

Kevin is great customer care, very good and detail explained. Firstly, we think compare with Toyota, but due to his passion made us stay Mini. amazing job!