Used INFINITI cars for sale near South Laurel, MD

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Love the dealership. On another note, you have "We'll will" listed under "Name." Which needs to be changed. What you're saying is, We will will. Just thought you should now. I used to be a proofreader.

Goran and Brandon at Orlando Infiniti are the best sales people and general sales manager. They are a pleasure to deal with this is my 10th lease with this dealership. They are amazing very knowledgeable and always willing to help.

Marvin the manager was great! He was very kind and professional. Car buying is a long process, but Marvin made sure things moved quickly as well as making sure i was comfortable.

IF you want to take a powerful car on a smooth ride, buy this car. It is so luxurious and has almost every bell and whistle I can think of. The value was great. The dealership not so great, but, I love my new car. It is so spacious and almost no detail went unthought of. Definitely a 5 of 4.9. The only thing I don't care for is the shifter doesn't make sense. Why is the Park setting a button while the shifter is separate. It should be the regular shifter. Doesn't make sense to me at all. That's the only complaint I have. But in time, I'm getting used to it.

I know that I will be treated with respect, even if I'm just getting an oil change. JR is extremely knowledgeable, friendly, honest and very professional. Not out to drain your financial pockets.

One of the smoothest running cars I’ve ever driven. Smart styling and easy handling. Has all the features, amenities and upscale options ones finds distinctive and comfortable. Infiniti did a good job o this one.

I found the car on line, got a great price via the internet then test drove it the next day. The sales manager and sales person stuck with the deal as agreed to and I took the car home that day. I appreciated the straight forward approach...a very positive experience so far.

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

JR got me in the same day..work was completed in a little over an hour and the QX60 was cleaned inside and out..can't get much better than that....HGL

Mike, Sam and Brandan were amazing to work with! The buying process was easy and They met my monthly payment! I was in the dealership numerous times test driving Different vehicles and they allowed me to take one for the day to show my wife! Amazing people Making great things happen!

Very friendly and great experience. Our salesman Cedrick Marcelin was awesome. We felt very comfortable and at ease the whole time.

This rig is tight and comfortable as xxxx. It drives tight and handles like it is nobody's business. Yea it does not have remote start and navigation system. I just have to get a 2019 Infiniti pure base that is. I did not pay attention about those amenities. It is not a big loss. You can get a navigation sysem for nothing. And remote start in the winter time I suppose can a be a great thing to have. As you can warm up your car before hand. I guess it is not the end of the world. But the rest this behicle is cat's meow.

Excellent experience, the consultant Gary Drummond was very professional and knowledgeable about what work needed and explained to me in details. I was even given a loaner car.

Service was done in the time frame expected. Loaner vehicle was clean and comfortable. Was contacted every step of the way.

To the point knew what they were talking about very helpful

Love the body design, the interior is comfortable. However the technology could be more updated. Car is very reliable it does 26 GPM on the highway, engine is very powerful.

I was able to speak in detail about the car I wanted and continue to work towards maybe purchasing a vehicle

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Traded an old classic for a newer model truck, the staff worked with me to get the vehicle through MD inspection and paid for additional work needed to make the truck right. Very professional staff, welling to work with you so you are happy. Thanks for an exceptional car buying experience.

Bought this vehicle in 2014 and started having minor problems but due to wear and tear,but had an major accident and even no one got hurt due to support bar . But no air bags deployed . Very concerned.

This is my go to dealership for my car. The waiting area is inviting and everyone is pleasant. Kevin is so professional and always goes above and beyond. He is very knowledgeable and upfront about all service needs.

I love this car; has everything I want in an up scale cross over. The sales staff was great & the car met everything I asked for. Great dealer support

This was the 2nd Kia dealership I visited looking for a 2020 Soul S and the difference between dealerships was like night and day. Van xxxx can be quiet and low key but don't be fooled--he's the dealership's secret weapon! I have never had a more laid-back, no hassle, trouble-free car buying experience. He didn't hesitate to say he'd get the model in my preferred color from another dealership and he delivered. Did I mention that he beat my credit union's true car price? Neither Van xxxx nor the finance guy who did the paperwork tried to up-sell me anything--that was a first! If you've ever had a less than wonderful car buying experience, you owe it to yourself to buy a car from Van xxxx at DarCars Kia. You won't believe how smooth and pain-free car "buying done right" can be!

I love the interior very comfortable seats very stylish exterior ,ride is good. My complain are those 19 inch Run flat tires are very loud . I will be replacing it with a regular tires probably a Perelli or Michellin tires. Brakes were service because it makes a tapping noise because it needs lubrication after 38000 miles .Over all This car is reliable . Just do regular maintainance and everything will be fine.

I always have great service at this Infiniti dealership. They are friendly, helpful and eager to accommodate my needs. My car gets clean and I get my nails done, The service is excellent, management always there to help. And I love my car.

Beautiful car. Many good features. Bought certified used. Rear brakes had to be replaced 9 months after I bought it. Had only driven it for 2000 miles. We’re the breaks missed when being certified? Don’t know but the dealership replaced when asked to do so at no cost buT we had to insist it was their problem no ours. Also had to have the front rotors replaced (we weren’t charged. The only problem I had was the dealership wouldn’t give us a receipt to prove the work was done.

Sean is always perfect. He is professional, courteous, efficient and knowledgable. Always great to work with. Thanks for the great service over the past years and years to come. Jill and Dean Fiergang

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

I took my car in for routine service and a water leak. Jordan and team were knowledgeable about what needed to be done to fix my issues. Jordan also kept me informed about the status of my car. If you are looking for a great service experience, you should try JBA.

Only had this QX55 for a few days, so cannot comment on reliability yet. Very high quality fits and finishes. Interior is very high end with real leather, carbon fiber, sensible instrumentation, peppy engine, very quiet and smooth ride, despite having run flat tires. Quality of paintwork is excellent, white tricoat is really eye catching, wheel finish is well done. This Essential model is a bit pricey compared to the Luxe model, but does have several nice extras. We traded in our 2016 Infiniti QX50, which was super reliable; so hoping for the best.

I wrote a review for this car after I had recently purchased it. I have have had it for two years now and still believe it is one of my favorite vehicles I have ever purchased. So it has 18,000 miles and I have had no problems. Not a single issue and if I thought I had an issue it was because I didn’t read the manual and didn’t realize how to use set the many options in settings. Lol. The interior is really nice and comfortable, the ride is smooth and there is a SPORT drive setting I can use whenever I need to pass a truck or slow car. That mode really makes a difference but I drive in ECON mode mostly because I like to cruise and save fuel mileage. Nice to have choices.