Used INFINITI SUVs for sale near Gloucester, MA

Beyond 5 stars!! From sales to service this is a top notch dealership. Always going above and beyond to be of service and accommodating. I should know, I have had 4 now 5 QX 80s …

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

This is hands down the best dealership in Massachusetts. The staff is very friendly, Knowledgable, and attentive to your needs. Every time I go there I feel confident my concerns are taken seriously and promptly taken care off. Nick is an amazing person and goes above and beyond to satisfy his clients. I recommend Kelly INFINITI to all my friends!

I recently purchased a 2025 Infiniti QX80 at an excellent price. Even at full price, it offers good value in the full-size luxury SUV market. After one month, here's my assessment. Strengths **Styling**: The QX80 features elegant exterior and interior design that outshines most competitors. The Navigator's redesign was disappointing, while the Wagoneer lacks refinement. Only the Escalade matches its presence, though with a more aggressive look. **Value**: Infiniti's current market position creates pricing advantages. Feature-for-feature, the QX80 is thousands less than competitors across all trims. **Powertrain**: The twin-turbo 3.5L V6 delivers smooth power through a 9-speed transmission. I'm averaging 20-21 mpg in mixed driving (better than EPA estimates), though it requires premium fuel. **Comfort**: Ride quality and noise isolation are excellent for a body-on-frame vehicle. The air suspension mitigates most harshness from the 22" wheels. **Handling**: It drives more like a midsize SUV, handling mountain roads with unexpected confidence. Only the pricier Escalade V offers better dynamics. **Space**: Dimensions match standard Navigator and Escalade while exceeding the Lexus LX. The third row comfortably fits adults with easy access, and cargo space is generous, especially with seats folded. **Towing**: All models can tow 8,500 pounds, above segment average. Only Wagoneer models with Hemi V8s offer more. Weaknesses **No Homelink**: Inexplicably lacks the standard garage door opener system. Instead uses "myQ," requiring compatible equipment and Wi-Fi. It works roughly 20% of the time for closing, 50% for opening. **Missing Trailer Brake Controller**: Despite strong towing capacity and pre-wiring, it lacks this essential safety feature that the cheaper Nissan Armada includes standard. **No Rear Sunshades**: A premium family vehicle should include this feature, common in less expensive SUVs. **Limited Storage**: Few interior storage options beyond a modest console and small pass-through. The Autograph trim's "cool box" reduces console space by half while offering minimal functionality. **Software Issues**: I've experienced two significant electronic failures already. Once, the infotainment rebooted while driving. More concerning, at 1,200 miles, the dashboard, HVAC, and air suspension failed simultaneously—a potentially dangerous situation. Uncertain Factors **Reliability**: Infiniti typically outperforms Nissan, and Japanese production suggests quality. The VR-series engine appears promising, but competitors have documented issues too. Air suspension systems generally develop problems after several years. **Resale**: Likely below Lexus but competitive with Navigator and slightly below Escalade. Verdict I'm satisfied with my purchase, especially given local dealership availability and favorable pricing. The electronic issues create some concern for long-term ownership. For shoppers prioritizing style, value, and driving dynamics who can accept some feature omissions, the QX80 deserves consideration in this competitive segment.

Mariel did a great job ensuring my vehicle was serviced in a timely manner. Great service!

Very personable guys , absolutely no pressure sale , Leo provided us detail on the car which was ready for us to test drive when we arrived . Great synergy between Leo in sales and Joe- finance . No nonsense auto group .

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

Superb experience purchasing my 2014 BMW X5D. The customer service was impeccable from the moment I walked in. I would recommend anyone to go here if you want to purchase a luxury used car! I wish I could give ten stars.

The car is everything that I need with the space to accommodate myself, friends, grandchildren, groceries , etc very comfortably. I love the way it handles, the design, the interior and especially the color.

It is nice dealing with true professionals that care about the customer experience. What a great team at Kelly Infiniti. My service rep was Pete and exceeded all my expectations. Always taking excellent care of the customer needs and paying attention to minor details that makes a great difference. Outstanding!!!

Goran and Brandon at Orlando Infiniti are the best sales people and general sales manager. They are a pleasure to deal with this is my 10th lease with this dealership. They are amazing very knowledgeable and always willing to help.

Great service last three years Lisa is truly special and I appreciate it. Their hospitality is great . will continue to have a relationship with them👍🏾.

Very friendly and easy to deal with. Made themselves available to fit our schedule. Continuously checked if all of our needs were being met and if we had any questions.

For a luxury vehicle I cannot understand the low quality paint and glass on this car. Also having to manually fold in side mirrors? Why? Paint and windshield badly pitted.

One of the most positive purchasing experiences. Jaycob gave superior customer service and worked hard to ensure no long haggling. I would definitely recommend him!

From the time we first walked in, dealing with Makenzi, Skyler, and Kelcey the whole process was great. My family has bought 5 vehicles from here in the past year! Highly recommended!

I have a 2017 Qx50! This car is sporty and comfortable. Had to replace the radiator at 97,000 miles. Other than that it is very reliable.

Found 2014 Audi A4 Quattro manual transmission on Saugus Auto Mall website and called after hours to set up a test drive for the next day. Car was in great condition and was really fun to drive. Though the car's price was very competitive for the market (we shopped around for a few weeks) it was just slightly outside of our price range and they were able to meet us in the middle. We test drove the car for a second time the next day. Both times there was no hassling or pressure from Ali or the Saugus team. We decided to buy the car cash and everything went so smoothly. When we got home we realized it was one of those unicorn car buying experiences. The DMV is super slow right now during the pandemic so we had to wait for a full week for our paper plates and registration to come through. The car was fully detailed and everything was in order when we came to pick it up. Also, we had asked for one of the tires to be replaced because it was damaged and they ended up replacing ALL four tires! Great experience buying a used Audi! Thank you to Ali, Mike, Jason and the whole team.

My wife had a 2008 with 285,000 miles and wouldn't consider any other car. Now she has the 2015 and I'm driving the 2008. Using the new one for out of town.

Amazing communication! Great Cars! They contacted me promptly and I was able to see the car virtually. Completed my financing application online and made my purchase remotely.

I bought the now six year old 2017 QX50 with 47k miles on it. ( I paid 15k USD). Aside from having to replace the radiator, ( I knew it going in) it's an awesome car! It drives and handles like a sports car. It definitely doesn't sip gas, but you have to let the big dog eat! The interior is on point with a luxury feel, but if you're thing is an awesome infotainment system , this isn't the car for you. This car is all about the driving experience. The engine has plenty of power and the transmission shifts nicely. It's not the quietest cabin when driving, but that's why it has a decent sound system. This car is made for those who want a sports car drive, without the sports car price! ( This has the same engine and setup as the 370Z). For me, this car checks all the boxes for performance and drivability. I love driving this car and would recommend it.

So far so good...Still getting to know my new car. Will be driving it around town and can really see the ride. Wish my trunk space was a little bit larger...

I recently purchased a pre-owned 2024 Hyundai Palisade from Kelly Infiniti in Danvers. The entire process was a very positive experience! I dealt with Product Specialist Giovanny Almodovar and even though I was not purchasing an Infiniti his knowledge regarding the Palisade was outstanding! He answered all of my questions in a polite professional manner. Thanks to the excellent customer service provided by Giovani the entire process of purchasing the vehicle couldn’t have gone smoother.

I wrote a review for this car after I had recently purchased it. I have have had it for two years now and still believe it is one of my favorite vehicles I have ever purchased. So it has 18,000 miles and I have had no problems. Not a single issue and if I thought I had an issue it was because I didn’t read the manual and didn’t realize how to use set the many options in settings. Lol. The interior is really nice and comfortable, the ride is smooth and there is a SPORT drive setting I can use whenever I need to pass a truck or slow car. That mode really makes a difference but I drive in ECON mode mostly because I like to cruise and save fuel mileage. Nice to have choices.

This SUV is incredible. It's very quick, quiet, and it's extremely comfortable. Combine that with the best looking exterior in its class and the fact that it's 10x better than the previous model and it's a winner.

I purchased my QX60 from Hanania Automotive Group. It was the best experience everyone was professional and helpful. They made my experience worth coming back.