Used INFINITI SUVs for sale near Hinsdale, IL

The work was done well and quicker than I thought. I've come rely on their service department and have been their customer for many years

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

Tyler was incredibly knowledgeable while assisting me with my search. I can't thank him enough for the time and patience he gave me. If all sales staff at INFINITI Hoffman Estates are like Tyler, I would highly recommend this dealership to anyone interested in purchasing a vehicle.

After visiting a different dealership where we felt completely overlooked, working with Ali was a breath of fresh air. From the moment we pulled into the lot, Ali greeted us warmly with a smile and a genuine sense of welcome. His approach was never pushy—instead, he was thoughtful, patient, and fully committed to understanding our needs. Ali took the time to truly listen and provided us with a personalized selection of vehicles that matched our preferences and priorities. This saved us an incredible amount of time and helped us focus on what really mattered. He was also impressively organized, having paperwork ready in advance and maintaining excellent communication every step of the way. What stood out most about Ali was not just his knowledge of the vehicles and their features, but the way he worked to ensure we received the best overall value. He proactively reviewed all available incentives and savings opportunities, including several we weren’t even aware existed. He took the initiative to ask meaningful questions, like our professional backgrounds and ownership history, which led to valuable savings we wouldn’t have discovered otherwise. Ali’s service was sincere, thorough, and above all, customer-centered. He made us feel like we had someone in our corner, advocating for us—not just trying to make a sale. That level of care and integrity is rare, and we’re incredibly grateful for it. We wholeheartedly recommend Ali Abdullah to anyone looking for a car buying experience that is honest, efficient, and tailored to your needs. He made a potentially stressful process feel easy.

dealerships on how to treat customers!!!! This was the BEST dealership experience we've ever had in our lives!!! Chris Dargan was amazing!!! He was courteous, professional, knowledgeable, and treated us with the utmost respect. Chris never tried to overcharge us. Bert Dutcher was awesome as well!! Bert was upfront about everything and never once did he try to convince us to use their financing. Bert was professional, kind, personal and patient. The only bad thing about Bert was that he wasn't a "Dallas Cowboys" fan!!!! When you're ready to purchase your vehicle and you want to be treated with dignity, come to Rizza!!!

I bought my 2020 QX60 June 2023 with 12K miles on it. Wanted something a comfortable ride and plenty of seating since I now have custody of my two grandchildren. This vehicle has been great with no repair issues at all. Gives the kids plenty of room in the back seat. Love the leg room up front along with the heated seats. Would highly recommend

Went in on Saturday and sat across from Mike in sales. I knew what I wanted. They had it. And offered it at a fair price. After the test drive he ran some high level financing numbers and we agreed on an overall purchase price and my trade in price. But before we agreed I told him I want to be OUT THE DOOR ASAP. No extra conversations. No additional warranty sales pitches from finance. Let’s get this done. Scott the manager came over and told me he’d do everything he could to expedite the process from this point forward but they were pretty busy (being Saturday). All said and done they’d washed the car, put in some more gas, sync’d my phone to the car, and ordered a vial of touch up paint while I did the paperwork with the finance guy. Like promised -in and out in about 90 minutes total. Very happy and would recommend the whole team!

Drove nissans and Toyota my whole life..I was looking for an armada but got the luxury version instead which is the QX80. Very luxurious in and out my only gripe was the infotainment which is severely outdated with no android auto or Apple car play. still this big girl has plenty of power and the V8 is intoxicating lol which I'm loving. THIS truck isn't meant for fuel economy, if you want that, get a hybrid. Very reliable and luxurious. Hermosa Blue is plainly gorgeous for this truck.

An advisor of mine recommended Countryside Nissan as a reliable, trustworthy place to buy a car, and this was reflective of my own experience purchasing a car there. Chuck Ippolito is the salesperson I worked with and he was personable, professional and friendly. He consistently worked to make sure we had all the information we needed. Everyone we met at Countryside Nissan was kind, and helped make the experience of purchasing a car less stressful.

I had a great experience here. I worked with Manny and he did an excellent job. I am very happy with my new car!!!

Everyone at Woodfield Lexus were very professional, yet friendly and very knowledgeable. Each person I dealt with met me with a nice smile and a handshake.

Great car, but would be better with more options for the instrument cluster display. Very smooth ride and good features. Plenty of cargo space. Love it

Sam provided me with the best service experience , good prices, explained how things go in my car , I have zero experience with cars, he went out of his way to explain everything for me and made things clear

We have either owned or driven every 3 row suv out there. We have a 22 Pathfinder as well is great too. We picked the qx over a yukon a caddilac xt6,jeep overland and a wagoneer series 2 if you drive one i bet you will too.

Infinite of Orland Park. Mike as always provides friendly care and above beyond care and service .

This is my second Infiniti. I still own my 1st one which presently has 312,500 plus mile. It was very reliable. I wanted a vehicle that had everything I wanted in it. So, I purchased it. I love it is all I can say.

Amir is great i went in looking to help out my son get a car ended up buying 2 cars. 1 for my son and 1 for my wife.

The Sensory trim model offers excellent amenities and comfort options. A very quiet and smooth ride not lacking of power. The electronics are simple to learn and easy to use.

I'm so thankful to have worked with Timothy Maloney. He was super friendly and knowledgeable. He really took the time to understand what I was looking for and helped my find the car that I absolutely love!

I came to this car from a 2016 Yukon which was a rolling dumpster fire. At 102k miles, I haven’t had a single failure with this car. It tows extremely well, the seat comfort is by far the best I’ve ever owned, I don’t love the exterior styling, but its such a great owner experience that it doesn’t matter. Maintenance is like owning a Camry, cheap and infrequent. AWD system makes driving in all conditions a breeze. Great vehicle.

I just purchased a Infiniti QX 60 from Motor Werks in Barrington, IL. This will be my third purchase from this dealership and my second experience with Mark Smith my salesman. Mark Smith and Lorena Mena the sales manager make car purchasing a enjoyable experience. No pressure whatsoever and after negotiating a fair deal I drove home in my new car. You would be extremely hard pressed to find a more reputable and honest dealer. No hidden fees and the whole process was completed in about an hour. If you are looking for a new or used Infinti let Mark help you with your search. Tell Mark that Kevin sent you!

I called about the Hyundai Santa Fe and had some questions they were very helpful and answered all my questions without pushing to buy the car, I would definitely make it the first stop once I’m ready to purchase.

QX 80 is very comfortable driving. Despite it's size, maintenance is great. Thieves often mistaken the rear gatelift cover to be something valuable hidden inside thereby forcing it open and causing damage. May be a sign may be necessary. The current look is nice but attractive to thieves who have no idea of what it is.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

I've had my 2022 QX60 Autograph (my 8th Infiniti) for approximately 600 miles, with a 70-mile daily commute, split evenly between highway and country roads. From the moment the Monograph was revealed, I know this was my next car. The wait was long but worth it. Unlike the targeted buyers, I use my cars for both commuting and hauling, and very rarely have the rear seats up. The cargo volume is an important reason for getting the QX60. (My wife drives the QX50.) Everything from Style to Performance are 5-star. With gas prices at all-time highs, I've been averaging between 28 and 30 mpg in eco-mode - that's 45 on the country roads and 65-70 on 95! Never a fan of auto-off at stops, I've found it does add miles to the tank - the computer lets you know- and decreases total emissions. While the beautiful Autograph interior leather, materials, and paint is a subjective taste, the Vision Package, IMO, is an amazing necessity. Once one uses the rear-view mirror camera and Head Up Display, it's hard to imagine driving a car without this package. To improve this vehicle, I can offer two suggestions to NISSAN: 1) offer an option to increase the lane change turn clicks (Hyundai Palisade) and volume, and 2) allow the power side view mirrors to retract when parked and locked, something available in their QX50 - an obvious and goofy oversight. Finally, the most important reason I keep coming back to INFINITI is dependability and safety. Add everything else and the 2022 QX60 comes away a stunning winner.

Chris and Matt are all world! Love my car and our entire experience buying from them. Very responsive and dependable. Knowledgeable as well. Joey

Excellent experience with salesperson Anthony Garcia and sales manager (do not know his name). Anthony took me for a test drive, answered all my questions, and was helpful through the entire process.

Infiniti has always delivered in the exterior design department for their models, with the QX60 in dire need of a redesign and the concept Monograph QX60, I knew the vehicle would look great for the exterior. But where they really “WOW’d” me was the overall package of the vehicle. New for the QX60 is a 9speed auto, and a departure from the dual screen layout for the entertainment system. In addition we get a fully digital 12” instrument cluster, 10.8” HUD. Really bringing the QX60 up to where Infinitis standards should had been. Also adding to the small but valued features, we now get memory seating for the driver. All these new additions to the great build quality and high end materials finished throughout the vehicle, it’s certainly now a car I love to sit behind the wheel of. Talking about that, the 9 speed auto is such a huge improvement over the CVT, those shifts through the gears makes the QX60 feel like it’s not running out of breathe compared to the previous QX60s CVT droning. I am 6 ft 1 inch and my older kids are also my size. Yes Infiniti seems to be gearing the advertising to families with kids but this is not true in my case. We are an older family and we love this SUV especially the long trips. Infiniti really wants to take back its crown for the best selling luxury SUV, although it’s got tougher competition, it will only make Infiniti one step better than it was before.

I purchased a 2008 CL 550 that I absolutely love. It drives almost like it’s brand new despite being 18 years old. My salesman Chris went above and beyond with getting me in this car and even fixed the air conditioner on another vehicle I drove there to buy this car! I’ve never had that happen before. My future car purchases will be with him and this dealership!

Overall value is great. Very luxurious interior only downfall is that the car does not have Apple CarPlay Smooth ride and handling. Great styling and interior space.