Used INFINITI cars for sale near West Dundee, IL

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

I recently purchased a 2018 Infiniti QX30 and had the pleasure of working with Ali Abdulla. From the moment we connected, Ali’s positive attitude and professionalism stood out. He was incredibly helpful and took the time to answer all my questions with confidence and care. His knowledge about the vehicle and the process was impressive, and he truly went the extra mile to make sure I got the right deal that worked for me. I never felt pressured—just supported. If you’re looking for someone who is genuinely committed to helping you, I highly recommend asking for Ali. Outstanding service from start to finish!

I bought a car from them this week and was very satisfied and impressed. I highly recommend salesman Christian Fernandez - he was very professional and made the process personal, comfortable and fun! He provided exceptional service. If possible call ahead for an appointment and come prepared, I'm from out of town Christian helped me get it all done in 1 trip, trade-in and all.

I purchase a 2019 Qx60 my experience was very very good sale person Thomas pates did a wonderful job to get me in this car everyone was helpful I will purchase another vehicle from there I am from Milwaukee thanks carwise

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

Very nice dealership, kind courtesy, and knowledgeable people. Fair offers and good inventory, definitely willing to bend over backwards to earn your business. I would recommend.

So far I'm in Love with the Car. Comfortable Tight Vehicle. I gave the Cadillac Escalade a try for years and they just simply disappointed me . QX80 is a winner.

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

Bought Audi A6 Premium Plus. Like to thank Scott Woolsey for his wonderful service - professional, helpful and knowledgeable!!! Also worth mentioning Issac (Manager), for his excellent help and time in closing the deal!!! Highly recommend this dealership, great place to go to.

Owned this car for over 10 years and had 0 issues. Great family car that will fit 3 car seats across the middle seat. So much leg room for older kids as well and was a top selling feature. Numerous bells and whistles that are similar to newer cars like lane departure, blind spot and 360 camera view.

Fair Oaks was the only LIncoln dealer that had (in transit) the exact 2025 Lincoln Aviator model and color scheme we were looking for. We were able to connect with them online and make a good deal on the purchase without having to make the extensive drive to the dealership. Krystal (internet sales manager) was great to work with. She handed us off to Eddie to complete the paperwork. All documents were completed online in the comfort of our home, and Eddie delivered the vehicle to us at home the day it arrived. Eddie continued to follow up after the sale to make sure we were satisfied and answer any questions we had about the vehicle. I can highly recommend this dealership.

This rig is tight and comfortable as xxxx. It drives tight and handles like it is nobody's business. Yea it does not have remote start and navigation system. I just have to get a 2019 Infiniti pure base that is. I did not pay attention about those amenities. It is not a big loss. You can get a navigation sysem for nothing. And remote start in the winter time I suppose can a be a great thing to have. As you can warm up your car before hand. I guess it is not the end of the world. But the rest this behicle is cat's meow.

buena atención Joel Hernández muy amable y calidad en servicio y rapidez en su trabajo

I wrote a review for this car after I had recently purchased it. I have have had it for two years now and still believe it is one of my favorite vehicles I have ever purchased. So it has 18,000 miles and I have had no problems. Not a single issue and if I thought I had an issue it was because I didn’t read the manual and didn’t realize how to use set the many options in settings. Lol. The interior is really nice and comfortable, the ride is smooth and there is a SPORT drive setting I can use whenever I need to pass a truck or slow car. That mode really makes a difference but I drive in ECON mode mostly because I like to cruise and save fuel mileage. Nice to have choices.

Lombard Toyota was such a great experience! They were patient and a pleasure to work with.

The car is everything that I need with the space to accommodate myself, friends, grandchildren, groceries , etc very comfortably. I love the way it handles, the design, the interior and especially the color.

Jordan was amazing. He made sure we felt comfortable and provided us with all our options. He even spent time with us after the purchase to ensure we knew all about our vehicles features. 10/10 would recommend!

Great customer service.Thank you Fil, Greg and Ulises for making every step as easy and hassle free as possible,Quality vehicles at reasonable prices.

Very good car so far with more amenities than I knew rides well with great acceleration and gas mileage. There are blind spots that’s take getting use to. Love it

Bought a Porsche Cayenne from Carbox - Adnan and Dave were great. I wouldn’t hesitate to buy from there again.

I came to this car from a 2016 Yukon which was a rolling dumpster fire. At 102k miles, I haven’t had a single failure with this car. It tows extremely well, the seat comfort is by far the best I’ve ever owned, I don’t love the exterior styling, but its such a great owner experience that it doesn’t matter. Maintenance is like owning a Camry, cheap and infrequent. AWD system makes driving in all conditions a breeze. Great vehicle.

Overall I had a pleasant experience with this dealership and would definitely return when I purchase my next vehicle.

Came through drive time, met with Jabari which was an amazing experience and got me in a vehicle that I was comfort with! Definitely recommend!

First of all, this is a beautiful SUV. We bought a used 2019 Luxe with 41,000k miles. I actually prefer it than the 2022 version in terms of exterior styling. Many consider that interior to be outdated, but I think the proper word is outlasted. There's a reason why they haven't changed this interior very much over the years. It is extremely reliable. It has physical buttons. Sometimes an upgrade in technology isn't always the best especially in a vehicle where reliability is paramount. The legendary VQ V6 is still top notch averaging us a combined 22-23 mpg which is great. My friend's 2015 QX60 has 206,000 miles and has no issues with proper scheduled maintenance. The CVT on this one great compared to its Nissan counterpart. The ride is plush but not as plush as a Lexus RX350. It is a bit more on the sporty side, and that's ok. You do not want to be too disconnected to the road. I think what tops it off is the incredible value it offers compared to our other options that we've looked at: Nissan Pathfinder Platinum, VW Atlas, Lexus GX460, and Audi Q7. Overall this beat all of them.

Excellent experience with salesperson Anthony Garcia and sales manager (do not know his name). Anthony took me for a test drive, answered all my questions, and was helpful through the entire process.

We have either owned or driven every 3 row suv out there. We have a 22 Pathfinder as well is great too. We picked the qx over a yukon a caddilac xt6,jeep overland and a wagoneer series 2 if you drive one i bet you will too.

I’m super skeptical of online sales but, Imaad and Basit were super amazing to deal with. Imaad took it above and beyond helping me getting everything i needed for the car, and it was a very smooth process. I drove this car 14 hours back home with no problems, no issues and a clean bill of health. I very much so recommend this dealership, the honesty is there, the trust is there, they sell with personality and it’s overall just an amazing experience. Especially as a first time buyer for having a car fully in my name instead of a private sale, this was definitely the move and worth the drive and time for. Thanks so much you guys!

Vehicle has met the family needs. has a comfortable ride. with the many electronics it works well, gas mileage has proven to be very good. looking to see what improvements are on the horizon. very good vehicle

Amazing customer service from Sam. Friendly, professional, and went above and beyond. I’ll definitely be back and highly recommend their services.

Bought this vehicle in 2014 and started having minor problems but due to wear and tear,but had an major accident and even no one got hurt due to support bar . But no air bags deployed . Very concerned.

Only place to purchase and sell a car outstanding experience outstanding quality cars and Kudos to everyone I encountered. Clean and efficient world class above everyone else in the industry

I've had my 2022 QX60 Autograph (my 8th Infiniti) for approximately 600 miles, with a 70-mile daily commute, split evenly between highway and country roads. From the moment the Monograph was revealed, I know this was my next car. The wait was long but worth it. Unlike the targeted buyers, I use my cars for both commuting and hauling, and very rarely have the rear seats up. The cargo volume is an important reason for getting the QX60. (My wife drives the QX50.) Everything from Style to Performance are 5-star. With gas prices at all-time highs, I've been averaging between 28 and 30 mpg in eco-mode - that's 45 on the country roads and 65-70 on 95! Never a fan of auto-off at stops, I've found it does add miles to the tank - the computer lets you know- and decreases total emissions. While the beautiful Autograph interior leather, materials, and paint is a subjective taste, the Vision Package, IMO, is an amazing necessity. Once one uses the rear-view mirror camera and Head Up Display, it's hard to imagine driving a car without this package. To improve this vehicle, I can offer two suggestions to NISSAN: 1) offer an option to increase the lane change turn clicks (Hyundai Palisade) and volume, and 2) allow the power side view mirrors to retract when parked and locked, something available in their QX50 - an obvious and goofy oversight. Finally, the most important reason I keep coming back to INFINITI is dependability and safety. Add everything else and the 2022 QX60 comes away a stunning winner.

Amazing staff with so much selection of used cars great experience would highly recommend check them out

This car has a nice interior. The three row seating is nice except the 3rd row is a little cramped concerning leg room. Great family car.