Used cars for sale near Innsbrook, VA under $20,000

This is the second car that I have bought from Jay at Whitten brothers and have had nothing but great experiences. We own two Jeeps and love them both. I would highly recommend the dealership and Jay to anyone who is looking!

I finally went against the negative reviews I had read over and over again about staying away from the RR. I wish I never read the reviews and would have bought this suv a long time ago instead of buying SUV’s I really didn’t want. This is beyond any car I have ever owned or driven. Have had them all! This tops the charts. Will never go back ! I waisted time and money wanting this RRS and kept staying away because of what I read. Pays to go with your gut and I finally did and it is the best choice I made. It is good to be cautious but I hope this helps others on making a decision or going through what I did. Suggest when buying one if going used , to get a certified. I know how costly an import can be to repair since I have had many. Hard to find them with one but worth it when you do so you can feel at ease. Just a fabulous gorgeous vehicle. Highly recommend!!

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

I bought my 2017 Ecodiesel in April of 2018 at a significant discount from MSRP due to "Dieselgate" with VW and then modified software on these. They were held up for months so that the software could be corrected, so by the time they were available for purchase there was a massive overstock on them. With the complete re-design for the 2019 models, dealers were looking to get these moved out and offered big incentives to do so (up to $20,000 off). There have also been some recalls for a few things, but nothing that has seemed to go wrong on my vehicle, but I took it in to get everything addressed for the recalls. That being said, I haven't had any issues with the truck not working at any time and it is one of the most comfortable riding vehicles I've owned, especially on longer trips. The little diesel engine gets excellent milage on the freeway (about 28 mpg) and about 20 around town. Seats have coolers and heaters, the steering wheel also has a heater, auto start, good lumbar support, a nice sound system, "Millenium Falcon" style ice boxes under the rear passenger floor spots, and a lot of other features that even new trucks don't have. Plus I am not having to "rent" services that came in my truck like a lot of new vehicles force people into. It hauls what I need it to haul, tows what I need it to tow, and drives where I need it to go. Does what a truck should and with comfort to boot.

Chris Paulk is a very comfortable, relaxed, non pushy sales person that answered every asked question very professionally. He addressed all of our needs and requested repairs to the buying process of our used MKX. We love our vehicle and recommend Chris's professional salesmanship to any body who would be interested in purchasing a new or used vehicle from Richmond ford / Lincoln. A goes out to Chris Paulk

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Chris Anderson ( no relation) is an awesome salesman Highly recommend him if you're in the market for a vehicle. Also, Tony Nowlin for your finance person.

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

very good/no issues service was quick and accurate xx xx. xx x. xx xxx. xxx. xx. xx. ss. ss. ss. ss. s s s xx xxx xx xxx xx xxxx x x x x x

dependable and comfortable for the whole family and the dogs; Great value for the money and easy to drive. Decent gas mileage for this size vehicle.

Nathan provided excellent help, as well as the finance advisor, Robert. GREAT cars, great prices, no haggling or kicking tires - just a very welcome experience.

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

I would recommend Sheehy Ford Midlothian and the sales team. Sandra Bigham took the time (and several test drives) to find the F-150 for me. Good follow up and not a pressure sales experience which I appreciate as a customer. Thanks Sandy and the team at Sheehy!

Jean Paul was great to work with! He sent lots of photos and a video to show us the car before driving to see it! He also had paperwork ready when we got there and waiting on us. It was a very smooth process and the car is wonderful!!!!

I want to highly recommend this dealership and the excellent customer service I have received. Joey Foust helped me through the process of ceramic coating on my Ford Fusion. He is friendly, professional, and follows up impeccably. He understood the process and explained it great detail to be sure I was informed as to what to expect. He provided a loaner to use to go to work. My car was done in a timely manner and looks beautiful. I'm 100% satisfied and highly recommend Joey for any future service needs!

I was a Jeep Grand Cherokee for about 10 years.It was not a two thousand fifteen , it was older and it was a V8, not this V6 or those I4 4 cylinders. I actually got the vehicle from my brother, same color black leather interior sunroof I took over his payments and ended up paying it off. That was the strongest 4 wheel drive I'd ever owned, let alone driven up to that point that car was a Beast. I never got stuck one time in the snow here in Iowa.. The only thing I've noticed that has changed over the years is the emphasis on eliminating the V8 engine, which is totally wrong. Because I want something with power, those 4 cylinder SUVs, they ought to fire every single one of them engineers who decided to put a 4 cylinder engine in a heavy vehicle like that, and naturally, it's gonna burn oil, a 4 cylinder S. U. V. Is about like dancing with your sister. It screams, it wants to be like its Big Brother, the v6, and v8. I'm just glad we're not hearing more about these electric vehicles cause that was the biggest joke I've ever heard of they never have enough batteries to service them. If the industry went all electric bad, a joke, there'd be a lot of stranded vehicles on the interstates bring back the VA engine, take the crossover. I4. And drive him into the river , they're xxxx , they're junk

I only went in to do some test drives to see what I liked and what felt good to drive. Willie was so amazing and not only listened to what I liked, but was there through my nerves of being able to do all the paperwork. I can't recommend him and this dealership enough!

It is very comfortable to ride in. Has a a lot of luxury features. Lane change alert. The cruise control withe with the adaptive feature is great.

My wife and I just bought our 3rd vehicle from Quincy at Virginia Auto Select. Quincy is a great salesman and even better person! He let us test drive 3 vehicles before we chose our 2020 Toyota Camry. I traded in my 2019 Dodge Challenger that I had purchased from him about year and half ago. They gave me really good deal on my trade in. Blake gave us several options on the monthly payments. They make car buying stress free and enjoyable. My wife and I will return for our next vehicle purchase.

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

Very professional and took good care of us and all of are needs have been met

This car is great in every way. Smooth ride and excellent features. Mileage is very good. It is much better than I had thought it would be.

I had a great experience at Sheehy Lexus of Richmond on Midlothian Turnpike. Wow! I exchanged a few emails with my salesperson, Elyse W., scheduled a time for a test drive, and felt like I was the number customer when we met in person. She was so accommodating, personable, and honest. In fact, the entire staff was very attentive. I suspect that I will visit this dealership again in the future when I need another vehicle.

I’ve always owned Tahoe trucks. This is my 5th one. I owned an 01, 03, 04 and 06 before they changed the body style which I wasn’t fond of. The vehicle model is very attractive compared to other trucks I saw when I wanted to purchase something brand new. The Vortec 5.3 engine is still one of the most reliable engines ever made my opinion. I’ve never had issue with my previous trucks. My last Tahoe, I sold it with 301K miles on it. It was my work truck. Now, I’ve switched this truck from leisure to working. I recently had a major repair. One of the parking assist sensors went bad and cause a domino effect, shutting my computer down. Had to have it towed to a dealer. It’s still fairly new so, finding parts that are compatible outside the dealer for cheap isn’t going to go well. I ended up having to replace all my modules, harnesses for the modules since they had heavy water damage from years of exposure (the design doesn’t cover them). That was a $2800 repair. Not bad for having it 6 years 113000 miles driven. I do highly suggest getting the extended warranty on these newer vehicles and renewing the warranty again if you plan on keeping it long term after it’s paid off. As far as the engine, The correct oil makes a difference. Using the wrong type will effect your fuel efficiency and performance of the engine. Your mechanic may be best at figuring which is ideal for your truck in is current state. The truck does well on the highway for its size. I get about 24-26 highway average. The most I’ve gotten was 32.6 miles on the highway but that was mostly on a flat surface which the engine switches to V4 when it’s not under heavy demand. City driving is to be expected. 13-17 depending on idling at lights, traffic, stopping and starting. It’s a reliable truck if your not looking for fancy with a high price tag for an SUV. Can seat 7-8 ppl safely (I had ppl between 5’10 and 6’2 in the third row and the said it wasn’t a bad sit and was surprisingly more comfortable than they expected a 3rd row to be, handles well (your not gonna make corners at nascar speeds in this truck so expectations are within reason) and it’s acceleration is powerful enough to get you in and out of exits on the highway where the flow of traffic is doing 75mph+. I recommend this truck to anyone that wants reliability, safety for themselves and family and something attractive without the Kardashian price tag. If your hung up on brand name status recognition, spend the extra 40K-62K and get a Mercedes truck if that makes you feel better. If your not one of those ppl, Tahoes are great.

Salesperson was great, great deal on the car. No hassel. Would definitely buy from them again. Quick buying process, paperwork took less than an hour.

Bought a 2018 Mini Countryman Base model pre owned and have loved everyday with it. Only had one issue and that being something with the Valve Gas Breather. I have yet to fix it yet and it’s been about 3 months. Doesn’t cause any noticeable performance issue (besides the decrease in fuel mileage), just the check engine light on. Other than that, I drive this around the island. Very easy to park and maneuver around. I am planning on getting the newer Mini Countryman about 2 years after they’re released so they can work out all the kinks and stuff.

First time I went in, was just looking to see what was on the lot and was greeted, and after that, not another contact with anyone. When I came back to test drive a few vehicles, got a great sales guy. Overall selection of vehicles is quite nice, and most of the vehicles are almost new to very good condition. Though Carmax likes to display the image they sell cars that have or haven't had any issues, you'll find you'll need to look closer. Most are bought at auction after coming off lease or from being a fleet vehicle. Which is a good thing, as you the regular maintenance was done on them and often the vehicles have original warranties still in effect depending on what vehicle you are looking for and what year. The sales guy was low pressure, and when I came in the next day to buy, I was given another one since he was completing a sale on another customer. Wasn't an issue, as he or the guy that took over were truly "car" guys. The liked cars, had sales experience, but weren't "car" guys. The experience was good overall, but the highlight was completing the deal. Paperwork was done quickly (I had preapproval from my credit union with EFT) and finished the paperwork in about twenty minutes. Amazing, got the vehicle at just an average price, but go the mileage I wanted, with original warranty and extended warranty at the price I was willing to pay. SO overall, win for me, and though I was never a Carmax fan (still rubs me the wrong way their colors are almost best buy colors when their parent company was circuit city....). But I will say my mind was changed.

My dream car since a teenager was a grand Cherokee and when I finally got one in 2021, I’ve loved it the same ever since. They are bold in appearance and look like a strong vehicle. It has always run beautifully and I have had no issues thus far since 2021 and now it’s 2024. Very comfortable interior and attractive to the eye. Love love love my car.

Smooth transaction. Made the car buying experience enjoyable. Great team with a lot of knowledge.

I love my Acura RDX. To me. It's like a luxury vehicle, love everything about it. If I ever got a new SUV, it would definitely be another RDX

Dana and Kenny were very helpful. Spent time with my wife and I to test drive 3 vehicles in the cold and walking all over the lot. We are checking their website for transfer vehicles as the cars we wanted were all marked sold already. Thanks guys!

This is my third Volvo and my favorite model of the three. It is the perfect car for me. It is a very comfortable car to drive. I love the design of the car. It has a lot of storage in the back. It has an easy system to pop down the seats for bigger loads. My XC 60 is a super nice looking car on the exterior too. It is a great car for around town and has also been perfect for longer road trips.

I want to start by saying thank you Mo for getting me into this 4runner his finance skills are through the roof... I'd say I had a very complicated credit situation I went to 3 different dealerships and just because my family spoke Spanish they didn't try as hard but Mo and his staff worked thru it all the way... they have Spanish speaking sales people which was super helpful jeff was also great throughout the process and he got me done with little to no money down, needless to say if somebody leaves anything below a 4-5 star review they just aren't being realistic and one thing I personally like to do is check reviews before I give my business to a place, and this lengthy review was the least I could do 100% recommend anyone in the market looking for a car to check these guys out! definitely very down to earth and honest people, thank you guys I will definitely come again

We upgraded our 2015 Quest to a 2020 Nissan Pathfinder. We absolutely love it! The car has a great ride, great features, and does great on gas considering it being a big SUV. We have had the pathfinder for almost a year now and we have never had a single mechanical issue with the car except maintenance. If you want a car that lasts forever I recommend buying one!

We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!

I did some serious research and decided a Honda Accord Coupe built from 2015 to 2020 with the big V6 was a great car to buy used if I could find one with low enough mileage. I found one in Florida using Carvana that only had 29,600 miles on it. It helped that the car also has about all the neat accessories Honda put on 2016 high end Accords. The car is pretty and quick and comfortable. Three important boxes get checked out front. I love the car.

I will be definitely be buying another vehicle from them. very friendly staff good pricing. I had a really good experience with them best dealership in the new Kent area

Telluride functions as a large SUV while feeling like a more nimble vehicle. Storage space is generous and interior is well thought out. Smooth, quiet ride with adequate acceleration.

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

Absolutely a delightful to drive, superb quality interior and excellent drive! I am very pleased with my 2016 Mercedes Benz E350 4Matic! Great info center!