Used cars for sale near Innsbrook, VA under $20,000

The director Matt Perry and the salesperson Christopher were very helpful to me in finding my dream car. They maintained a calm, professional, and courteous demeanor with me eager to help me through the process.

I loved my XC90 but traded it due to the cost of fuel. I drive 40 miles a day roundtrip to work. I would easily go through a tank of gas in four days. Best mileage I ever got was about 22 highway. The XC90 is a heavy SUV and shaped like a block. Not a lot of aerodynamics. As for comfort and luxury you can't go wrong the XC 90 is pure luxury and has great pickup and handling. Just be aware the mileage is not good.

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

They care overall is great. Fred is fixing any of the little things that we knew about it prior to me taking it!!! Fred added on so much and is putting new tires on and fixing any of the little things!!!!!

I would recommend Sheehy Ford Midlothian and the sales team. Sandra Bigham took the time (and several test drives) to find the F-150 for me. Good follow up and not a pressure sales experience which I appreciate as a customer. Thanks Sandy and the team at Sheehy!

Love my 2020 Accord EX-L...very roomy and it has a very comfortable interior. It has a few things missing that surprises me on an EX-L trim such as courtesy lights in the doors. Honda has the knockouts but no wiring harness. The lights are only available on the most expensive Touring model which is ridiculous as this is a $20 item. Honda also has chosen to not have the lights on the trunk light up when you hit the brakes...they are only reflectors but do light up on the Touring model. I HOPE AND PRAY THAT MY PAINT DOES NOT CHIP OFF LIKE IS HAPPENING ON SO MANY HONDA'S. I had the paint chip off the car on my 2008 Civic and on the roof of my 2014 PIlot. Of course Honda takes no responsibility for this even though its happening to countless Honda customers across many years and models. They have already chosen to remove the sunroof as standard on many Pilot models as well.

Jeffrey in the Service department was very helpful and knowledgeable. I needed a large repair of my two front arms but Jeffrey made the process as painless as possible.

My third RDX.Purchased in 2018 Was the last year of the 6 cylinder.My first was 2008 turbo 4 cyl.awd.Great car and peppy.Second was 2013 6 cylinder.Even better than the 4 cyl turbo. Now 6 years into my 2018 rdx I have no regrets.Love the peppiness of the 6 cyl and I'm using Michelin Cross Climate 2's for 2/3 of the year and michelin iceX for winter driving in NH. I know I could get better gas mileage with a hybrid but am unwilling to go to a lesser performing vehicle. I never have dealer service but go to a local mechanic for all maintenance. I love this car! Has 105,000 miles.

I want to highly recommend this dealership and the excellent customer service I have received. Joey Foust helped me through the process of ceramic coating on my Ford Fusion. He is friendly, professional, and follows up impeccably. He understood the process and explained it great detail to be sure I was informed as to what to expect. He provided a loaner to use to go to work. My car was done in a timely manner and looks beautiful. I'm 100% satisfied and highly recommend Joey for any future service needs!

This Tacoma X-Runner meets all my needs. Fairly easy to park compared to full size Trucks. Good performance but needs several upgrades to meet Today's standards. Like: Cold-Air Intake, Headers. Better Brakes Upgrades, 1" Lowered Suspension, TRD Quick Shifter, Energy Suspension Sway Bar Bushings - (front and rear), Wider Wheels & Tires, URD"s Mas Air Calibrator( for better air/fuel ratio), Leather Seat Covers. After that you have a Great Truck. This is the Upgrades I have done and really have a better all around Toyota Tacoma X-Runner.

Brandon stern was great! Handled my issue and got me in a beautiful car

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Chris Anderson ( no relation) is an awesome salesman Highly recommend him if you're in the market for a vehicle. Also, Tony Nowlin for your finance person.

I can’t say enough good things about this car!I bought it in 2020 with 45k miles and it was used for two and a half years to get me to school in another town 45-70 miles away, and it kept me safe and performed as good as I could ever ask for. The safety features are the cherry on top and saved me multiple times when merging into other lanes. It has all the bells and whistles- under glow lights, led lights in the front row, Bluetooth connection, and so much more. The car is spacious and has allowed me to drive with multiple people In the car comfortably. The back trunk contains so much space even with the third row seats up. The only issue I have ever had with this vehicle is around 100k miles, the gear shift locked. However, this never affected me and this is something that never needs to be fixed if it doesn’t drive you crazy, and the solution of depressing the gear lock to unlock it while you drive is a simple fix. Overall, this car has been very reliable even at over 110k miles and gives a luxury feel in an affordable vehicle. My favorite car. STOP THE KIA SLANDER!!

Nathan provided excellent help, as well as the finance advisor, Robert. GREAT cars, great prices, no haggling or kicking tires - just a very welcome experience.

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

There was a delay in receiving parts from GM, but my advisor, Connor did an excellent job of communicating as usual while we awaited their arrival. The service work was excellent as usual.

Our family of 5 has traveled across US, Canada, & many many daily city miles, in our Tiguan (almost 200k) with solid performance. General maintenance, & a loose nut on window regulator. Acceleration slowed but spray clean of mass air flow (MAF) sensor solved issue. Seats are comfy enough but maybe less engineered for 1,000-mile trips. 2018 infotech was quirky, but good enough. Folding 3rd row, full sun & added hitch for bikes etc. make this smallish SUV super convenient for city as well as long trips.

Excellent experience and very supportive of our goals in purchasing a car. Kerry was great to work with

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

My wife and I just bought our 3rd vehicle from Quincy at Virginia Auto Select. Quincy is a great salesman and even better person! He let us test drive 3 vehicles before we chose our 2020 Toyota Camry. I traded in my 2019 Dodge Challenger that I had purchased from him about year and half ago. They gave me really good deal on my trade in. Blake gave us several options on the monthly payments. They make car buying stress free and enjoyable. My wife and I will return for our next vehicle purchase.

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

VERY pleased with their service department .. Charles does a great job. Tom Jones.. Ford Maverick

Jean Paul was great to work with! He sent lots of photos and a video to show us the car before driving to see it! He also had paperwork ready when we got there and waiting on us. It was a very smooth process and the car is wonderful!!!!

We stopped by the dealership today to look at the 2024 Explorer. Gilman was the first person that approached us and showed us several new vehicles. He was very professional and knowledgeable with us. We were just looking but ended up purchasing a new vehicle from Gilman. Everyone in dealership was very nice and helpful. I would recommend Gilman (even though he is new to sails) to anyone interested in buying a vehicle. Bruce Kersey

I love my 2014 Mazda CX-5. It is technically a 2014, but apparently no 2014s on Cars.com to review. It is so reliable—requires just basic maintenance like oil changes, new windshield wipers and tires as you’d need on any vehicle. Handles well, even on snow. Wish it had a turbo engine, but it’s plenty fast and not an issue. Never had any big expenses or surprises. My only 1st world complaint is the outdated/cumbersome GPS system and it sometimes doesn’t connect to my Bluetooth when trying to play Pandora—but the phone has never been an issue. I may look for a newer to me CX-5 just for something new to drive! My step-son may be the lucky one in line to drive the 2014 CX-5 next!

I had a great experience at Sheehy Lexus of Richmond on Midlothian Turnpike. Wow! I exchanged a few emails with my salesperson, Elyse W., scheduled a time for a test drive, and felt like I was the number customer when we met in person. She was so accommodating, personable, and honest. In fact, the entire staff was very attentive. I suspect that I will visit this dealership again in the future when I need another vehicle.

Worth every penny! Purchased it a few months ago, and I absolutely love it, great gas mileage and very quick for its size, very underrated!!!

I want to start by saying thank you Mo for getting me into this 4runner his finance skills are through the roof... I'd say I had a very complicated credit situation I went to 3 different dealerships and just because my family spoke Spanish they didn't try as hard but Mo and his staff worked thru it all the way... they have Spanish speaking sales people which was super helpful jeff was also great throughout the process and he got me done with little to no money down, needless to say if somebody leaves anything below a 4-5 star review they just aren't being realistic and one thing I personally like to do is check reviews before I give my business to a place, and this lengthy review was the least I could do 100% recommend anyone in the market looking for a car to check these guys out! definitely very down to earth and honest people, thank you guys I will definitely come again

Great awesome cars in every aspect, comfort, performance, handling, smoothness, features, reliability (not in some models though) and especially safety. You get the best bang for your buck in Volvos. Only thing I would say is to stay away from the XC90 T6 (petrol engines) from 2015 - 2016. (Not sure if 2017 has these problems, as I havnt experienced anything from the 2017 models) I sell many of these Volvos But the petrol XC90s T6 from 2015 - 2016 are very unreliable because of being the first year of these models when they first came out. Had many experiences with failing superchargers ($4k to fix ) evaporator failing ($5k to fix) and also these engines have a known fault that the pistons don’t inbed in properly in some of the engines and it burns massive amount of oil. (Did a test in a customers car, was burning about 2L of oil every 1000km) Also comes with a few hiccups here and there with coolant leaks, and oil leaks etc. I’ve never had a problem with the XC90 D5 (diesel engines) as they seems much better because they don’t have the engines failing or a supercharger in these models. This have the failing evaporator but this item was the least part failing out of everything I mentioned. I hope this information has helped out some people who are deciding to purchase a Volvo 😊

Came in and was greeted right away, they showed me quiet a few options and went with the one I liked the best. They even put the plates on my car for me, no temp tags or anything! They made it very straight forward and simple. Will definitely be coming back.

My door handle on my hatchback has been repaired and replaced two times and now is gone again. It is a 2017 Wolfsburg and I am not pleased with the cost of 1200. I wouldn’t mind but they are only lasting two years. Ridiculous. Can’ use my hatchback.

I will be definitely be buying another vehicle from them. very friendly staff good pricing. I had a really good experience with them best dealership in the new Kent area

Tengo el FR-S desde el año 2013, hace 10 años. El carro me ha salido super bueno. Es un carro pequeño pero muy diferente a los otros deportivos de 2 puertas. Me gusta por que puedo ajustar mi asiento sin preocuparme de que tiene un panel en la parte trasera. Mi hijo tiene 5 años y lo llevo en la parte trasera en su asiento protector y a el le encanta. Soy de los que a tenido mas de 15 autos durante mis años de chofer. Este auto no me a pedido nada de arreglos. El secreto, se los dire. A todos mis autos le cambio el aceite a las 3,500 millas. Muchos me dicen que es muy temprano, que el manufacturero dice que más. Solo le diré que si tienen su vehiculo y lo utilizan de diario, arranca y para, arranca y para, ect. Estos carros modernos utilizan un aceite 0-20 no es como en otros tiempos. Si utilizan buen aceite, y lo cambian a las 3,500 millas se acordarán de mi. Ese motor siempre estará como nuevo! y su auto se lo agradecerá. Amo a mi Subaru, por que aunque tiene todo los simbolos scion, no tiene nada de scion. Todos sus labels, todos sus componentes dicen subaru, hasta las chapas de los aros por la parte de atras dice "subaru". Así que les recomiendo el TOYO-BARU FR-S.

Ive purchased a few vehicles from these guys now and have been impressed with their level of customer service and attention to detail. theyre honest and know what theyre doing.

I’m glad I got my first car back from the 1994 Honda accord Black coupe to a 2017 Honda Accord Black coupe. I only had my first car 2 months.

Salesperson was great, great deal on the car. No hassel. Would definitely buy from them again. Quick buying process, paperwork took less than an hour.

Love it! Wouldn’t be getting rid of it, but working from home now and don’t need the extra car. Super clean and fun to drive...

First time I went in, was just looking to see what was on the lot and was greeted, and after that, not another contact with anyone. When I came back to test drive a few vehicles, got a great sales guy. Overall selection of vehicles is quite nice, and most of the vehicles are almost new to very good condition. Though Carmax likes to display the image they sell cars that have or haven't had any issues, you'll find you'll need to look closer. Most are bought at auction after coming off lease or from being a fleet vehicle. Which is a good thing, as you the regular maintenance was done on them and often the vehicles have original warranties still in effect depending on what vehicle you are looking for and what year. The sales guy was low pressure, and when I came in the next day to buy, I was given another one since he was completing a sale on another customer. Wasn't an issue, as he or the guy that took over were truly "car" guys. The liked cars, had sales experience, but weren't "car" guys. The experience was good overall, but the highlight was completing the deal. Paperwork was done quickly (I had preapproval from my credit union with EFT) and finished the paperwork in about twenty minutes. Amazing, got the vehicle at just an average price, but go the mileage I wanted, with original warranty and extended warranty at the price I was willing to pay. SO overall, win for me, and though I was never a Carmax fan (still rubs me the wrong way their colors are almost best buy colors when their parent company was circuit city....). But I will say my mind was changed.

Most reliable car in my 37 years of driving! NO problems. Biggest negative are brakes grabbing at parking lot speeds. Biggest positive 39 mpg average. I had software upgraded and replaced USB module from Walmart for Android auto and Apple carplay