Used cars for sale near Innsbrook, VA under $20,000

The director Matt Perry and the salesperson Christopher were very helpful to me in finding my dream car. They maintained a calm, professional, and courteous demeanor with me eager to help me through the process.

I loved my XC90 but traded it due to the cost of fuel. I drive 40 miles a day roundtrip to work. I would easily go through a tank of gas in four days. Best mileage I ever got was about 22 highway. The XC90 is a heavy SUV and shaped like a block. Not a lot of aerodynamics. As for comfort and luxury you can't go wrong the XC 90 is pure luxury and has great pickup and handling. Just be aware the mileage is not good.

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

They care overall is great. Fred is fixing any of the little things that we knew about it prior to me taking it!!! Fred added on so much and is putting new tires on and fixing any of the little things!!!!!

Bought a used GLS-550 w 88k miles (long distance purchase), without seeing/driving the car. They delivered it to my door. It showed up as practically new and fully serviced. The car has been fantastic so far (3 months).

Ibe had my car for almost 4 years I got it in highschool it is my first was got 2011 BMW X3 228i x-drive had 120k on it when I got it and now was 193k. I had no major issues besides replacing the coolant tank which was a quick fix and one of the gasket covers regular maintenance is just expensive but you know that before you buy. Great first car and super safe and reliable.

I want to highly recommend this dealership and the excellent customer service I have received. Joey Foust helped me through the process of ceramic coating on my Ford Fusion. He is friendly, professional, and follows up impeccably. He understood the process and explained it great detail to be sure I was informed as to what to expect. He provided a loaner to use to go to work. My car was done in a timely manner and looks beautiful. I'm 100% satisfied and highly recommend Joey for any future service needs!

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Nathan provided excellent help, as well as the finance advisor, Robert. GREAT cars, great prices, no haggling or kicking tires - just a very welcome experience.

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

There was a delay in receiving parts from GM, but my advisor, Connor did an excellent job of communicating as usual while we awaited their arrival. The service work was excellent as usual.

Our family of 5 has traveled across US, Canada, & many many daily city miles, in our Tiguan (almost 200k) with solid performance. General maintenance, & a loose nut on window regulator. Acceleration slowed but spray clean of mass air flow (MAF) sensor solved issue. Seats are comfy enough but maybe less engineered for 1,000-mile trips. 2018 infotech was quirky, but good enough. Folding 3rd row, full sun & added hitch for bikes etc. make this smallish SUV super convenient for city as well as long trips.

We stopped by the dealership today to look at the 2024 Explorer. Gilman was the first person that approached us and showed us several new vehicles. He was very professional and knowledgeable with us. We were just looking but ended up purchasing a new vehicle from Gilman. Everyone in dealership was very nice and helpful. I would recommend Gilman (even though he is new to sails) to anyone interested in buying a vehicle. Bruce Kersey

I love my 2014 Mazda CX-5. It is technically a 2014, but apparently no 2014s on Cars.com to review. It is so reliable—requires just basic maintenance like oil changes, new windshield wipers and tires as you’d need on any vehicle. Handles well, even on snow. Wish it had a turbo engine, but it’s plenty fast and not an issue. Never had any big expenses or surprises. My only 1st world complaint is the outdated/cumbersome GPS system and it sometimes doesn’t connect to my Bluetooth when trying to play Pandora—but the phone has never been an issue. I may look for a newer to me CX-5 just for something new to drive! My step-son may be the lucky one in line to drive the 2014 CX-5 next!

Chris Paulk is a very comfortable, relaxed, non pushy sales person that answered every asked question very professionally. He addressed all of our needs and requested repairs to the buying process of our used MKX. We love our vehicle and recommend Chris's professional salesmanship to any body who would be interested in purchasing a new or used vehicle from Richmond ford / Lincoln. A goes out to Chris Paulk

We traded our 2012Optima because of a brake issue the dealership couldn't find. I could've scanned the ABS myself but it was under warranty, so after MANY times to that dealership we switched to another and decided to trade it in and get a 2012 Sorento. The salesman assured us the CARFAX said the car was seviced including all the major components and specifically said,Engine, Transmission and complete driveline,within the 1st month we had oil consumption issues which was diagnosed as a bad engine after being stranded with it,we also had complained about the transmission having issues with it on a few occasions to the dealership now we're getting close to our 10 year warranty period and I'm worried that we'll be stuck with the bill. Our dealership now are awesome they do whatever they can to do right by us. So maybe I'm being paranoid but a couple thousand $$$ isn't something we can afford. We want to keep it if all is good,and might buy a used Kia again in a couple of months it all depends on what happens here.

Chris Anderson ( no relation) is an awesome salesman Highly recommend him if you're in the market for a vehicle. Also, Tony Nowlin for your finance person.

I can’t say enough good things about this car!I bought it in 2020 with 45k miles and it was used for two and a half years to get me to school in another town 45-70 miles away, and it kept me safe and performed as good as I could ever ask for. The safety features are the cherry on top and saved me multiple times when merging into other lanes. It has all the bells and whistles- under glow lights, led lights in the front row, Bluetooth connection, and so much more. The car is spacious and has allowed me to drive with multiple people In the car comfortably. The back trunk contains so much space even with the third row seats up. The only issue I have ever had with this vehicle is around 100k miles, the gear shift locked. However, this never affected me and this is something that never needs to be fixed if it doesn’t drive you crazy, and the solution of depressing the gear lock to unlock it while you drive is a simple fix. Overall, this car has been very reliable even at over 110k miles and gives a luxury feel in an affordable vehicle. My favorite car. STOP THE KIA SLANDER!!

Excellent experience and very supportive of our goals in purchasing a car. Kerry was great to work with

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

Jeffrey in the Service department was very helpful and knowledgeable. I needed a large repair of my two front arms but Jeffrey made the process as painless as possible.

My wife and I just bought our 3rd vehicle from Quincy at Virginia Auto Select. Quincy is a great salesman and even better person! He let us test drive 3 vehicles before we chose our 2020 Toyota Camry. I traded in my 2019 Dodge Challenger that I had purchased from him about year and half ago. They gave me really good deal on my trade in. Blake gave us several options on the monthly payments. They make car buying stress free and enjoyable. My wife and I will return for our next vehicle purchase.

I've owed the rogue SV for some 9 months and I'm very pleased with the ride, performance and reliability . Prior to me purchased this car I rented a bunch of competitors to narrow down my choice. The Rogue has alot of features that really come in handy. It's a very thought out vehicle. On long highway trips it holds the road very steadily at 90 MPH and my gas consumption was in the low 40's. For the money to me it's the best value out there

I bought a vehicle today from Victory Nissan and totally enjoyed how I was treated, especially dealing with Doug Compton, my salesman, and the finance manager, Laurence Comvalius. Great job everyone!

I have had my Altas for over 4 years and I keep on falling in love with it each and very day. Extremely comfortable space and overall a perfect size SUV for a family of 5. We have had and continue to have amazing long road trips with this beauty and we will carry the memories we continue to make in our heart for the rest of our lives.

I will be definitely be buying another vehicle from them. very friendly staff good pricing. I had a really good experience with them best dealership in the new Kent area

Bought my 2015 Tahoe new, 124,000 miles later no major problems with normal maintenance. Annoying interior lights flicker when brakes depressed, replaced front ball joints. Overall great truck, car must have built on a Wednsday.

I had a great experience at Sheehy Lexus of Richmond on Midlothian Turnpike. Wow! I exchanged a few emails with my salesperson, Elyse W., scheduled a time for a test drive, and felt like I was the number customer when we met in person. She was so accommodating, personable, and honest. In fact, the entire staff was very attentive. I suspect that I will visit this dealership again in the future when I need another vehicle.

Worth every penny! Purchased it a few months ago, and I absolutely love it, great gas mileage and very quick for its size, very underrated!!!

The 6 speed gives great gas Mileage and excelleration great balance and functional styling with the cockpits feel and total control . The hatch back is very versatile and sports minded .

Ive purchased a few vehicles from these guys now and have been impressed with their level of customer service and attention to detail. theyre honest and know what theyre doing.

Tengo el FR-S desde el año 2013, hace 10 años. El carro me ha salido super bueno. Es un carro pequeño pero muy diferente a los otros deportivos de 2 puertas. Me gusta por que puedo ajustar mi asiento sin preocuparme de que tiene un panel en la parte trasera. Mi hijo tiene 5 años y lo llevo en la parte trasera en su asiento protector y a el le encanta. Soy de los que a tenido mas de 15 autos durante mis años de chofer. Este auto no me a pedido nada de arreglos. El secreto, se los dire. A todos mis autos le cambio el aceite a las 3,500 millas. Muchos me dicen que es muy temprano, que el manufacturero dice que más. Solo le diré que si tienen su vehiculo y lo utilizan de diario, arranca y para, arranca y para, ect. Estos carros modernos utilizan un aceite 0-20 no es como en otros tiempos. Si utilizan buen aceite, y lo cambian a las 3,500 millas se acordarán de mi. Ese motor siempre estará como nuevo! y su auto se lo agradecerá. Amo a mi Subaru, por que aunque tiene todo los simbolos scion, no tiene nada de scion. Todos sus labels, todos sus componentes dicen subaru, hasta las chapas de los aros por la parte de atras dice "subaru". Así que les recomiendo el TOYO-BARU FR-S.

Smooth transaction. Made the car buying experience enjoyable. Great team with a lot of knowledge.

I’ve owned 3 of the newer models and loved each one . The 2019 SXT bought new , 2018 GT bought used as well as the 2022 Scat Pack , all 3 were great cars and about to look at number 4 a 2021 SXT

Very professional and took good care of us and all of are needs have been met

2011 Honda Civic Sedan - Good condition! Low miles run with AC & Heater working, All tires & brakes in perfect condition. Sun-moon roof. Cash only

I found Auto Empire online because I’m from Charlotte, NC. Hunter T. and Josh H. were super helpful. They even did a FaceTime with me to look at several different cars. That had a Jaguar I really wanted that I couldn’t find anywhere else on the East Coast. The offered to assist with transport down here but I wanted to test drive the car first so I flew into Richmond, got an Uber to their dealership and had a good test drive. Car was EXACTLY as they described and legit told me everything they thought could be an issue, but it’s a JAG so that’s to be expected. It was one of a kind and I’m glad they held it for me with me a $500 deposit. Transaction went smooth as silk! Especially being from NC. Would definetly buy from again if they get another Jaguar in stock. Drove all the way home with zero issues! 5 stars.

I’m glad I got my first car back from the 1994 Honda accord Black coupe to a 2017 Honda Accord Black coupe. I only had my first car 2 months.