Used Jaguar F-PACE for sale near Richmond, IL

Buying a car is never easy, especially not three states over, and there is a CoViD-19 virus creating barriers at every possible moment. But the car I fell in love with was at Imperial Motors in Lake Bluff IL, one of three made in that specific color combination for the year. I tried to negotiate my way to a deal, but Steve was a straight shooter and fair to Kelley Blue Book, so we struck a deal. I later found out that they underpriced the car I bought, so I made out like a bandit on the sale anyway. Nevertheless, sometimes, when workers are not operating their computers and phone lines as usual, buying a car across state lines is not as easy as one would hope. Luckily, Steve was with me every bit of the way, for instance, where the registration process typically would fall into place, CoViD-19 stopped regular operations, and my registration would be delayed by months if it wasn't for Steve's help. Steve also got me window tinting at cost before shipping the car as a part of his customer service experience. Subsequently, he made sure I received prompt and discounted shipping of both the trade-in car and the purchased car with a driver's contact phone number. I received the title and a check to pay the taxes due on the vehicle at the DMV since Steve advised this to be the fastest route to register the car. At the DMV, I found that Imperial Motors overcharged sales tax for the vehicle. When I notified Steve of the mishap, and that the DMV is sending the dealership the overage check instead of me, Steve promptly sent a check of the overage to me via UPS. Buying a car online from a dealership out of state made me weary, but Steve is a person I could count on by being there for me, on his official and personal time. That is how a Jaguar dealership takes care of a customer by becoming a part of their experience, and I feel like Steve, and I are good friends, although we never met.

I came from out of state with a trade in. Steve Link handled the sale of a new XJ. Thrilled with the car. Buying process was straight forward, no pressure. A totally positive experience. Best car buying experience I’ve ever had.

The F-Pace is an excellent sporty SUV. 2.5L engine has been completely trouble free. The suspension on this generation is a bit firmer than the newer generation. The performance and fuel economy is great. The infotainment system allows for apple car play (corded). The F Pace is bigger than other compact SUVs in its class. I wish Jag wasn’t so committed to going all electric because they have taken the Land Rover Velar and made the F-Pace more sporty and luxurious.

Mike and Bradley were the best to work with. I appreciate their attention, quick responses, and over all respect.