Above & Beyond 100%!!Geno,service mgr,is the best!
December 3, 2018
All dealerships sell the same cars, which one you choose should be based on a level of service & Jeff Wyler has top notch service from top notch people!!!
Friday evening, day one of our vacation(with 5 kids, 6hrs from home), 5:45pm our sliding door of our 2015 NV gets stuck open. All service depts are closed, no service dept will answer the phone...great!
Jeff Wyler & Geno in service to the rescue! We got ahold of the sales mgr at Jeff Wyler, Geno(service manager)called us back within minutes, they arranged to have the car towed, give us a loaner(they are not a loaner dealership, however since enterprise was now closed & this was an emergency situation, the GM authorized a loaner vehicle-large enough for all of us to fit!!), Geno even stayed late so he could open the doors to put the car in the garage upon arrival since our door was now stuck open(which took over 90min from making the arrangement, remember, they closed 30min before our first call to them, they stayed HOURS late to help us since we were on vacation!)
These people are amazing!!! I would not hesitate to come back to buy our next vehicle, 6hrs isnt too far :-)