Used 2023 Jeep Compass for sale near Springdale, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

My wife and I bought a 23' Jeep Compass Limited with 15K miles. We were looking for something small but also a vehicle that could offer 4x4. My initial impression of it at the dealership was that it has an awesome exterior paint color (granite crystal) and black wheels to compliment it. The car drives great on the highway and city. It's a very comfortable ride and the car can turn on a dime! I am currently averaging 30 mpg while commuting to work each day. I have noticed the car will sometimes have difficulty up shifting. As long as I apply more gas it eventually gets over it. Not a big deal for me as my last vehicle would do the same thing. The rear view camera is nice on the Compass, however it is completely useless at night. Overall we are very happy with our purchase.

I had the pleasure of working with Karla Araujo at Ourisman in Dundalk, and I couldn’t be more impressed with her exceptional service. From the moment I walked in, Karla was incredibly professional, knowledgeable, and attentive to my needs. She made the entire process of purchasing my 2018 Jeep Renegade smooth and enjoyable. Karla went above and beyond to ensure I was fully informed, answered all my questions, and made sure I was comfortable with every step. Her flexibility and willingness to accommodate my schedule and preferences truly set her apart. It’s clear that she genuinely cares about her customers and strives to make the experience as seamless as possible. I highly recommend Karla Araujo to anyone looking for a stress-free car-buying experience. Her dedication and outstanding service make her a true asset to Ourisman at Dundalk!

I bought a 2023 Jeep compass Latitude Lux. Wish they come with all the other specs in driver assists like wireless charging, power tailgate, dual zone AC control, adaptive cruise control etc.

Went in looking for a car. The sales staff were no haggle, friendly, and accomodating! Super nice people! I would highly recommend them to anyone looking for a used car. Didn't feel pressured at all and they were very friendly, up front and honest!!

We like the Jeep because I have a good experience with those cars, the first one was a Cherokee, the Compass it is very economical on gas especially on the highway, the only thing is that it doesn't have to open the trunk from inside the car not even with the key, I like it.

Top notch is what I can say about these folks. Consultant Jon Thompson had left us feeling very comfortable with our purchase. Finance not only did his job with a level of professionalism, but also led with the purpose to educate us as much as possible. I highly recommend DARCARS for any future purchases.

I bought a trailhawk, thought it would be the best for resale value. The new engine is terrific besides better gas mileage better air quality it feels just as fast as the six-cylinder I used to have in the Cherokee. The new interior feels like it was made for me. I fit in it perfectly. Easy to scoot around in easy to park!

My experience was excellent based on the efforts of Hamid Bashiri. He was helpful, competent, patient and knowledgeable. I am a return customer and that is largely due to Mr. Bashiri who has always been very honest and trustworthy and I know I will get the right car, price and financing to meet my needs. I wish all dealerships had someone like this!

I've owned my 2023 Jeep Compass High Altitude for 3 months and have put 2,000 miles on it, and overall it's a really good vehicle but would be better with a few improvements. The interior layout of the car is excellent -- everything is easy to reach, navigate, and adjust. The center screen is bright, crisp, and snappy and was one of the major draws for me over the prior models. The interior in general feels much roomier than other small SUVs in this class. The ride is smooth and comfortable on long trips, though I do find the premium leather seats to be stiffer than the "standard" leather seats in the lower trim models, which is surprising. The gas mileage is quite good and the brakes are fantastic. I also like the exterior design because it looks even more like a baby Grand Cherokee, and the two-tone paint looks sharp if you're into that. Also, the moonroof is huge and really opens up the interior of the car. I haven't owned the car long enough to comment on reliability, but so far so good in that department. Now for the things that need improvement. First, the engine sounds like a literal go-kart and is quite loud inside the vehicle. Yes, the engine is small but I feel like they could have done something to alter the sound or at least dampen the cabin noise better. Second, there are rattles coming from various places in the car, most notably from the headliner around the moonroof. Considering I paid 42k for the top trim, this is disappointing and quite annoying. Makes the car feel a little cheap and/or hastily assembled. Also cheap feeling are the buttons under the center screen and the interior/exterior door handles. I came from a 2018 Audi Q3 and the fit and finish just doesn't compare in that regard. Overall it's a minor thing but worth mentioning. The last thing (and maybe my biggest gripe) that I'm really bummed the Compass doesn't have is an adjustable tailgate. I have a small garage with low headroom and I have to unload anything from the back of the car before I pull into the garage because the tailgate would most certainly bang into the overhead garage door when fully opened. I believe the Cherokee and Grand Cherokee both had the option to set the max tailgate height and I don't see why they couldn't include that feature in the new Compass. Overall, it's a good car with more positives than negatives, but with a few improvements it could be the perfect small SUV.

Had a great experience working with salesman Jonathan Molina and the finance team. Koons offered the best price and made sure I received a competitive rate. They also didn’t add in any ridiculous fees (I explicitly said no maintenance package at the beginning and they respected that).

Real professionalism! Bought our new Telluride and had the best experience at Fairfax Kia. Flo in Finance went above and beyond in explaining everything we were signing and made us feel so welcomed. Our salesperson was so knowledgeable and showed us all the features these new cars have. We are super elated!

Rob Rosser was informative and helpful, even delivered my car to me. The cashier also was very good even gave me a penny out of pocket to make the change needed.

The service was was ok. My oil monitor wasn't changed back to 0 miles once it was changed and I had to go back a second time.

Overall a great experience, not a lot of the usual dealership back and forth hassle, I was in and out in under 3 hours as they were pretty straightforward on pricing. The salesperson was new but very pleasant. Overall a great job by the team at Ourisman!

I was recently in the market for a low mileage used car and ran across their website. They had a large selection of vehicles in my price range with the equipment I desired. I called and spoke to Susan Thrift about the car I wanted and she was very helpful. They handled the whole process painlessly and I cannot recommend them enough. If you’re looking for an easy buying experience that’s actually fun, call and ask for Susan. She’s easy to deal with and also quite funny.

My salesman, Luis, was wonderful!! He was knowledgeable, patient, and took the time to fully understand what I wanted and how he could help me get it. It was one of the smoothest car buying experiences I have ever had. I was very satisfied with the sales manager, Ahsan, and his part of the deal making process. Not to mention F&I was fast and simple. I would highly reccomend Criswell to anyone in the market for a vehicle by one of their brands.