Used 2023 Jeep Gladiator trucks for sale near Chevy Chase Section Five, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

This is my 3rd Gladiator, I really enjoy the Jeep lifestyle, the Gladiator has been a great addition to my family and we have a ton of fun with it. It’s very versatile we use it for pulling our boat and Travel trailer and for everything else!!

Was a very efficient process, everyone seemed nice and I felt I didn't have much to worry about. Had a concern with vehicle's battery - they replaced it and allowed me to get it inspected at their Honda dealership, just to make sure everything was in place. 2 months in so far and no car troubles - I'd recommend this dealership to anyone in the area.

Ecodiesel gladiator is fun to drive and getting good MPG. My second gladiator and no issues. Jeeps aren't for everyone as they are boxy, heavy, noisy in cab at high speeds and not as luxurious as a Lexus. But these things are tanks with body on frame build, Dana 44 axles, real transfer case and mega offroad capability. Plus its easy to modify suspension and its a "jeep thing".

From the moment I walked in the dealership they were very welcoming and attentive of what I was looking for. No salesman pressure what so ever. Finance department was very good at getting a good rate.

With the prices of the Gladiator coming way down (because of incentives), it made it an affordable choice. Black on Black, with a tone of options. I love it, and most importantly so does my wife! 🤪

I recently purchased a used car from Fitzgerald and the experience was wonderful. The whole team was great, but we had an excellent salesperson by the name of Ernest Marshall. He was personable, professional and was able to answer all of the questions I had about this vehicle. You won't regret going to Fitzgerald and working with Ernest.

These are Great Trucks! Everything a Jeep does with a truck bed! I’ve loved having mine and that Jeep finally did this for us Jeep lovers!

Our sales personnel Will and Chris were extremely helpful with picking out, test driving and getting us the best deal on the Mustang GT that we ordered!

Jason Barrow has now sold me my 3rd vehicle. The process has always been smooth and painless.

Negotiated in advance. Spent only two hours at the dealership. Very polite, respectful, and considerate team members. Best car buying experience ever- usually I am quite upset afterwards but not today!

The visit for service was uneventful. I waited, informed of what was needed & when it would be ready. Had a cup of tea, finished emails and then my car was ready.

I went in to purchase the car we had leased. After running the numbers to convince me, they came up with an idea, return the lease, and use the equity in it plus the payoff to get a 2024 Venza and still owe only 15K on a new car. Now we have a brand new car for retirement.

I had an excellent experience ! I had my 6 month oil change and other service done .

Awesome service from apple ford very helpful with all concerns with my car and very responsive.

A big shout out and thanks to Dwayne Brinkley this guy is number 1 I highly recommend

Rico did a great job qotg me and my daughter thank you rico!..we will be sending everybody hus way

Mt Robert Dent, Jr. was extremely knowledgeable about the cars I looked at. He was patient while waiting for the details to be worked out. I felt my needs were addressed and nervousness was one. Robert was assuring while we waited. I appreciated the service by him.and his manager Chris. Thanks to both. I would recommend this dealership to others. Ask for Robert Dent, Jr.

Brian has been my Service Advisor from day one. He has old school manners that are demonstrated to new/old customers. He presents well, is honest, and knowledgeable. His professionalism is cross platform. And, if you are just getting scheduled maintenance or having issues, his temperament is scalable to the situation. He gives his all to make your day better. Thank you for hiring/maintaining the right person for the position. He really deserves more. My name is Elliott Ware. And, I endorse this review.

Kenny was truly an on time service guy! He was absolutely wonderful 👍👍👍👍. He is really a people person. I told him what was wrong and he got right on it! I'm really happy about the way things went! Thank you so much, Kenny! Ivory was my customer service person! Loved her, loved her, loved her! She was so caring, making sure I was ok with what was going on. So understanding! Wonderful personality! Thanks for everything, Ivory!!!!

Oil change went well, tire tread too low to rotate. Brakes were done by lunch.

The person who was assigned to me did a great job. I left my wallet at home and she went extra mile to arrange for a shuttle to take me home and back to finalize the work. Great job!

I?m very satisfied! I purchased my Jeep from there and I get it serviced there as well! Excellent service

Excellent experience and exceptional customer service (Jay). They diagnosed and resolved my issues. Very happy with my service.

Myron was Extremely HELPFUL!!!! HE HELP ME EVERY STEP OF THE WAY.. I was so lost and help me allllll the way😀😃😄😁.. Very HAPPY FREAKN AWESOME OF HIM TO MAKE SURE I WAS HELP!!!