Used Jeep Gladiator for Sale in Cleveland, TX

Excellent customer service, great facility and the salesrep was able to go beyond his limit to find what we were looking for.

As far as I know, the repairs were done right but I am not a mechanic and have always trusted Bankston/AutoNation with my service. Southwest Ford did not stand behind their repeated dismissal of noises I was reporting on my Mustang convertible which left the steering column collapsed in my lap as I was just driving straight down the road at 55 mph. So, I went to Ford and THEY bought my 3 year old Limited Addition Mustang convertible back for $28,000 when Charlie Gilchrist was only willing to pay me $15,000 for a trade-in. That is why I come to Bankston/Autonation. Treat me right and I will be yours forever. Treat me wrong and the world will know about it! I guarantee you that! Pacer is THE BEST and I would not want another Customer Service Rep to deal with me! Treat him right and don't let him go! We have a good line of understanding and communication going!

I was involved with another dealership in a process of trading-in two vehicles for one. I was frustrated there but fortunately ended up working with the expert team at Gulf Auto Direct. They made what was turning into a complex transaction a pleasure! I was greeted by every member involved and every consideration to me as the customer was given. Rickey was easy going but informative and helpful. He communicated with me in a straight forward manner that I respected and showed that he respected me! The whole team did everything they said they would do and in a timely manner. It was impressive to see such team work dedicated to making my experience there exceptional. I am a believer in customer service and this places does more than deliver. Don't hesitate this is where you want to do bussiness--ask for Rickey.

Great service, but I???m disappointed in that my battery failed after 7 months of a 30 month warranty. The dealer replaced the battery at no cost excepting a labor charge of $25. Since the battery was defective and I paid for the initial installation,I feel this to be unfair. It was a GM battery under warranty and I should not reasonably anticipate incurring a labor expense on a virtually new battery. I???m a long time customer and enjoy the relative comradely of a long-time relationship. It???s a wonderful service department. I???ll likely be a customer until I no longer can operate a vehicle. Thanks for listening. Ê

We recently had to buy a newer car. We previously purchased a van from Douglas Dodge in Nov of 2015, so there was no question where we wanted to go to for our next vehicle. We worked with Dave Larue both times and we couldn't be more pleased! We have two outstanding vehicles that Dave sold to us and it was the best car buying experience each time! We highly recommend going to Douglas and working with Dave and the staff there!

I bought my 2017 Ram 1500 on 3/31/2017... Sam DelBrocco was the most outstanding sales professional I ever came across. He was very kind and willing to help. I will never buy any vehicle from another salesperson... Brian Kelsven, was extremely well knowledgeable of all the electronics, all kinds of "bells and whistles", and did a phenomenal delivery of the truck to me. My Entire Experience was Awesome!!!, From my salesman "Sam DelBrocco" to the sales manager Rick Lipowski, to my Finance Officer "Steven" to Brian Kelsven - who explained me all the functions of the truck, to Pam the receptionist, all the way to the Owner - Don Luke -, whom I met in person and we chat for a while.... They all were an amazing team... Congrats to them.. Thank you all, _Milty M

We traded our 2015 GMC Sierra 2500 HD SLT in for a 2018 Dodge Charger 392 Hemi Scat Pack. This vehicle will rock your world and then some!! I highly recommend William (Bill Marority) as the one and only guy to buy a car from! Dedicated, Good Listener, Hard working and Honest. Chuck the Sales Concierge is also a great guy! Greg & Trudy

Excellent customer service from tony😎👍..no pressure sales and knowledgeable. Tony made sure I had minimal exposure to the heat and was very kind Thanks!!!

Jeff was a great salesperson to deal with when purchasing our "new" used vehicle! A very smooth process, done within the hour of driving on the lot and driving off! Love our Jeep wrangler!! Thanks again, Fairfield CDJR!!

Huge thanks to Steve Jr. I have bought several truck of him and there salesman. Never been diddapointed yet,treated like family. Thanks again for getting me into my new Ram

My daughter and son-in-law bought 2 cars from Patrick Brown. My daughter knew our lease on another make/dealer was coming to an end. She recommended PATRICK and he was unbelievable. Extremely professional and responsive. As a result, we bought a 2016 Traverse from Patrick and Pelligrino. The service and everyone besides Patrick have been "world class" and made the buying experience the best we have ever had.

Just bought my 2017 Honda Accord from Honda Universe. I have been a long time Nissan customer and I have to say I love my new Honda. And my salesperson Rahsaan was awesome and well informed and made sure I had a good experience and was very reassuring! And my finance person(sorry I forgot his name. -_-) was awesome and answered any and all questions I had. I love the confidence he had to get me a good interest rate. I am looking forward to our future business ventures🖒<3

Yohanseh LLoyd was an amazing salesman from start to finish. I came in interested in viewing a car that was not available on the lot. Yohanseh LLoyd found two cars that were similar and had me test drive both. At this point I told him I would be looking at other dealerships and I wished him a good evening. He called me several days later to inquire whether I had chosen another vehicle and encouraged me to come in again. I stated I was interested in a car at the Edison location and he actually drove it up for me to test drive. When I didn???t like it he smiled and asked me if I was interested in test driving the other cars from earlier in the week. Throughout this entire process he was professional, respectful and most importantly patient. I test drove a wonderful certified pre-owned car but it didn???t have leather so Wagner the finance specialist said we could certify the one I liked in black. Wagner found me financing within a month of repossession and worked with six banks until he got a ???Yes!??? We went to close and the vin stated the car was blue. I told Wagner I thought the car was black and was unsure if I wanted it. We went out to check and the car was midnight blue. After working for an hour to find me financing I stated I didn???t want the color and left. Wagner was extremely polite and said we could take a day to think about it. Both men were working with a woman who was struggling to find financing after a nightmare of a voluntary repossession. They didn???t have to be polite or professional but they were. I struggled at the closing with references and Wagner brainstormed with me to find the appropriate people to use as references. They were consummate professionals and found a girl financing with a 530 credit score. Go see my boys. They???ll make it happen!!!!

This is at least the 3rd time I have gone to RTE 46 JEEP to lease yet another JEEP vehicle. This time I got a 2018 COMPASS after driving a JEEP CHEROKEE LIMITED for several years. My salesman, RJ Salas, was friendly, knowledgeable, and worked diligently to find a deal within my budget. Walter, in the Finance Dept., explained everything fully and had us in and out of his office in no time at all. Everyone at the dealership has been friendly and helpful from Judy (cashier), Cauly Chak (manager), and everyone that I have ever dealt with back in the Service Dept. I feel this dealership works with the customer no matter what your reason for being there!

First and foremost MAJOR thanks and credit to Mike Casey! Brought my 2013 Rubicon JKU in for an unusually rough ride (yes even for a Rubicon lol), I asked him about lifting it, went over some options together, he did some research and we decided on the 2.5 AEV lift. All of the original concerns were fixed, including they found another potential problem and took care of all that under my warranty. East hills installed my lift for a reasonable price and did a great job. This dealership is meticulous with quality and customer care, all done with a smile! I've been dealing with them now through 2 wranglers for almost 2 years and won't go anywhere else! I LOVE my lift! The ride is amazing and I couldn't be happier. Mike always goes above and beyond. He came in on his day off to be there when I picked it up to make sure all was well and I was happy. That's dedication! Thank you so much for never letting me down with the best customer service and a quality job! Let's not forget the mechanic who slaved away on my Jeep... Kudos to you and job well done!!!!

Great service, I would recommend this dealership too all my family and friends. The choice of different type of models and colors of cars is awesome. I went up there wanting one thing and could make my mind up. I didn't ask to many questions, cause I didn't want to be talked into something I didn't want. But with my observation I changed my mind. I'm for sure going back to get what I want. Great experience in all !!