Used 2023 Jeep Grand Cherokee for sale near Redland, MD

Took my car in for a recall was told 3 to 4 hrs they had it done in 2 1/2 hours was very impressed with the service they provided for me

bought a new 2022 GC Summit. I wanted the hemi, only found it in Summit pkg at the time. Overall love the vehicle interior is as nice as anything out there. Real wood, lots of leather and nice materials overall on interior. Kicking stereo. Had a 2016 Overland with hemi. Wanted one more new hemi before quit making them. Easy 20-22 mpg at 70 mph. Plenty of power, very quiet and smooth. Biggest complaint all the plastic trim on the outside. First time i shut the door sounded like a rattle or something, not as solid as the 2016, when i shut the door it sounded solid. Nothing i could find wrong just pieces seeming to make a noise. Overall love it. Looks great, rides great, descent mileage, and very nice interior. Did i mention messaging seats are real sweet. Also plenty of towing power which i needed. Excellent in the snow as well.

Courteous service and friendly service advisor. Appointment making was simple and easy. Wait facility is nice and clean. The offered free coffee and bottle water is a plus.

New Jeep GC owner…about a month in. Bought a ‘23 Grand Cherokee Summit after admiring the looks of it. Was nervous to purchase because I usually drive foreign. I also own a ‘22 Audi and have to say that the quality of my Jeep is comparable. I am pleasantly surprised by the drive as well as the quality of the finishes. The ride is quiet and smooth. The 6 cylinder has plenty of pep and has no trouble getting down the highway. It even has a bit of a growl when you step down on it. I legit smile every time I drive my Jeep.

I have never been to this dealership before but Lana Manko was fabulous. She was knowledgeable, patience and went above and beyond to help me find the right car for me. I've never had a sales person do so much to make sure I was satisfied with my decision. If I need another car, I will not hesitate to come back and see her.

Besides the hefty amount of recalls in the first year, overall has been the best Jeep I’ve owned. Super comfortable, very reliable in weather conditions. Can sit in it for 6+ hours a day without my back hurting (I have a rod in my back). Traded a hellcat for more comfort. It was worth it. Probably best adult decision I’ve made. Does pretty well on gas. (3.6L) I get about 584 range, sometimes 598 depending on how traffic is. However the interior could have been constructed of better materials. (Steering wheel stitching came lose but covered under warranty). Had it since end of March 23 with 25k miles already. No huge issues, never had to worry about screen issues (like what I’ve heard about 21-22 models). I would recommend this vehicle to anyone who is looking for an upgrade from previous body style GC, bigger suv with legroom, and enjoyable drive. I test drove a RAV4, CR-V. Ended up buying a 23 Jeep. Most vehicles in the market don’t have the technology the Jeep has. Toyota is a few years behind (& the road noise is unbearable), CR-V doesn’t have enough pep in its step ( Also the interior gives off impoverished/ barely any enjoyable features and buttons. Jeep is perfect. I love how a lot of options are in the screen but also below the screen. Not too cluttered.

Excellent service and communication by advisor Scott Swihart. He took the time to answer my questions in detail.

I travel alot and rent a lot of cars so i review for possible purchasers. I give the grand cherokee a 8 out of 10. Truck feels very confident and rides well. Id consider purchasing one if it wasnt for one thing…. This car is WAY to heavy for a natrually aspirated V6! The 3.6 is very sluggish and cannot get out of its own way. They need to put a twin turbo in it. Otherwise i would have rated it a 10. Other than slow get up and go… its a winner.

Chris D'allessandro is a fckn magician. If you live in or anywhere near Maryland, & have bad or no credit at all. Call Carmax & ask for this dude.. YOU'LL THANK ME LATER.

Tey was very helpful. And did what he could to ensure I was beyond satisfied.

The best specialist Mr. Ruff, hands down. Amazing customer service, was willing to make sure I drove off with one of my two options in vehicles I chose. His work speaks for itself. I will recommend him to anyone any day!.

I scheduled an appointment for my car to be serviced with Mr. Medric Mills based on past experience. I was greeted and he explained what needed to be done and the estimated cost. I went to the waiting room, and he told me he would come and let me know when the service had been completed. After explaining the service done, he also informed me when future repairs were due. My experience was excellent with the best customer service.

Best costumer service all around! Bought two cars from Henry and I woulnt think twice to go back to this dealer if I needed a third car.

I was deeply impressed with the lack of pressure, we felt throughout this entire process. From calling to set up a test drive, to signing the papers. Our Sales person Jeffery was so helpful. He had the car up front and ready to go when we arrived. They were willing to let me hold the car until my husband could come back with me to test drive and were so helpful. We were nervous about the dreaded "Used Car Haggling and there was none of that. They allowed us to have an outside mechanic check out the car before we purchased. We left feeling that we were getting an amazing car, for a great price and were extremely happy and impressed by the entire process. Jeffery was our Sales, Barry was the Manager who also worked with us, and Carlos was our finance person. Really impressive team all around, highly recommend them for any car buying needs.

We always receive great service at this Koons Tysons Chrysler dealership. Service managers are excellent and explain everything in detail. Prices are reasonable. Easy to make an appointment. Great communication while waiting. Thank you!

Ms. Ronnie is truly a Premium Saleswoman who takes pride in what she does and exercises great patience and knowledge with her customers. She treats you like family while she tends to your needs. Great attitude, awesome smile, and customer service that will make your heart melt... that's Ms. Ronnie Hughes at DARCARS, New Carollton!!! Go check them out & ask for Ms. Ronnie, I DARE YOU!!!!!

Brian has been my Service Advisor from day one. He has old school manners that are demonstrated to new/old customers. He presents well, is honest, and knowledgeable. His professionalism is cross platform. And, if you are just getting scheduled maintenance or having issues, his temperament is scalable to the situation. He gives his all to make your day better. Thank you for hiring/maintaining the right person for the position. He really deserves more. My name is Elliott Ware. And, I endorse this review.

Ronnie Hughes had great customer service with me. She was taking that extra mile to try her best to get me in something comfortable. She pick me up from and drop me back home. And with her customer service she gave me a extremes visit. And I would inform more people to come to her because of the great work she did.

Always great customer service! Love how I can ask for an explanation and get a straight answer.

We recently purchased a Jeep from Darcars Chrysler Dodge Jeep of Marlow Heights. I visited several dealerships but found the staff at this location very warm, knowledgeable, and understanding of what we were looking for. They did not pressure us like in some other places. They made us an offer that landed the purchase. We highly recommend visiting the Marlow Heights Darcars location for your next purchase.

We always get good service at Koons Tysons Jeep- mostly because of Victor! He is thorough, detail oriented and kind!! The job gets done quickly and well… a rarity these days!

I would have given five stars; however, I was disappointed with the service technician?s customer politeness. I understood that the technician can not always predict how long the service will take. When I expressed my disappointment in the additional two hours I would have to wait, he immediately became defensive! A simple, I understand and we will get you out as soon as we can would have sufficed.

Ms G was excellent and knowledgeable. She very professional and took time to go over our purchase and no pressure sales.

Great staff and exceptional service! Beautiful dealership. Everyone is always friendly, professional and very helpful. Thank you so much for all you do!