New and used 2025 Jeep Grand Cherokee for sale near North Decatur, GA

Even the service was good. The technician left trash from his snack in my vehicle. An didn't put back my battery cover under my passenger seat

The customer service, the buying process, the staff, the whole nine; A ten out of ten experience. And I will be returning for future business!

The services on my car were detailed and transparent. The speed of service was solid. The work was done professionally too. Service Department treats me very well too, very friendly group of folks!

Repairs were great! Workers were friendly and helpful. They took care of returning my rental car to the rental folks when picking up my finished car.

My vehicle was taken in for service and the service advisor told me of a possible future failure of the serpentine belt. The service was done in a timely manner.

When I arrived for my oil change & tire rotation, Brittany Nelson greeted me with a pleasant attitude. My service was completed in a timely manner.

Took in to fix light coming on re: Anti-lock brakes and Traction control. Didn't realize it was still under warranty, but was informed it was. They also identified a problem with the battery and replaced it under warranty as well. Parts were not in stock, so I was given a loaner at no charge. Also had some 30,000 mile maintenance done on the car. Staff was pleasant and knowledgeable.

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.

Josie me fue de muchísima ayuda para mi negocio obtener camioneta nueva con mucho estilo y lujos. Ella fue muy paciente y atenta a mis necesidades y situación. Se la recomiendo a todos necesitando obtener prestamos con sus negocios y lo mejor de todo fue poder hacer to en mi idioma en Español. El mejor servicio al cliente.

Ricardo was excellent to deal with. Had everything ready to go when I went to pick up my truck. Tristan in finance was a pleasure to deal with.

I had used Paulding Chrysler Dodge Jeep Ram for service for 9 years with 2 Grand Cherokees. The service was done in a timely manner. The fee has been close to the same as an independent Jeep service company I had used for a earlier Grand Cherokee I owned.

Awesome experience! Jody and team were highly professional, honest and great to work with. My wife and I were extremely satisfied with our purchase and the overall customer experience. Thank you Team Palmer!

We have great service experience every time we come here and have an issue or just doing maintenance for our Durango SRT. Hooper is awesome, very friendly and helpful. Hooper went above and beyond in writing a note so that I can show it to the shop that previously changed the wrong size oil filter. Will definitely come back again.

Notes on the multi point stated my vehicle needed a lot of service, but none were explained. The receipt mentioned the rear differential but also not explained.

Avery was my service advisor he was great and very knowledgeable and a very nice person all around

Jocelyn de nuevo logro que comorar otro Jeep. Ya voy por mi tercer Jeep Grand Cherokee y estoy tan feliz que con el primer Jeep. El servicio al cliente de Jocelyn es de maravilla, pregunte por ella estaran tan feliz como yo.

Amazing experience every single time! I wouldn’t trust my Jeep with anyone else! Jonathan is incredible at helping me keep my Jeep in tip top shape!

Awesome dealership excellent service great salesmanship did vehicle search online was exactly as what was listed.

Josie helped me finance my first car. Super excited that she took her time and patiently walked me through the process to own my first vehicle. Great person helpful and informative. She even helped me find the right car from another state. Ask for Josie she is the best treated me with respect even though I young.